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CMO Australia – How CX Leaders Can Broaden Their Scope Of Impact
CMO Australia – How CX Leaders Can Broaden Their Scope Of Impact
CMO Australia: Ahead of CX APAC, CX Exec Partner & Senior Analyst Su Doyle offers guidance around how CX leaders can broaden their scope of impact.
Read the full article here. Read more from Su here.
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Top 10 Emerging Technologies Fueling Growth
Discover the top technologies that will reshape industries. Hear Forrester’s Brian Hopkins on ROI, use cases, and strategies for quick wins and lasting growth.
According to Forrester’s (Nasdaq: FORR) 2026 European Predictions, unveiled today at Forrester’s Technology & Innovation Summit EMEA in London, while European firms will intensify the quest to reduce their dependence on global resources and achieve sovereignty over their technology stack and digital platforms, no European enterprise will shift entirely from U.S. hyperscalers in 2026. Geopolitical [...]
Westpac Dominates Australian Mobile Banking For The Third Consecutive With Tailored Digital Experiences SYDNEY, 30 September 2025 — A new Forrester (Nasdaq: FORR) report reveals that while Australian banks have improved their mobile app experiences, most still don’t provide personalized digital experiences or tools that help customers manager their long-term financial health. According to Forrester’s 2025 Financial Services Banking Survey, 69% of Australian online adults used a mobile banking app in the past month, making [...]
