Legacy Business Apps Are Stunting Business Growth And Innovation
As business and technology leaders set their business technology (BT) agenda — the technologies that win, serve, and retain customers — one of the roadblocks they face is updating, upgrading, and rationalizing existing systems. These legacy applications, according to new Forrester research on the future of business applications, are limiting tech innovation and ultimately business growth.
Systems of record, once the backbone of business, are no longer sufficient for business success. While still part of the unified architecture needed for business success in the future, these applications must be extended to deliver employee and customer engagement, analytical insight, and connection to the physical world for automated operations monitoring.