The Economic Times – Capgemini’s $3.3 Billion WNS Buy May Revive IT-Plus-BPO Model
The Economic Times: VP, Research Director Ashutosh Sharma shares his perspective on the revival of the IT-plus-BPO model, citing the recent acquisition of WNS by Capgemini. He says that the BPO market is likely to witness further consolidation as more firms seek to capitalize on such synergies.