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The Economist – The Last Stand Of The Call-Centre Worker
The Economist – The Last Stand Of The Call-Centre Worker
The Economist: Principal Analyst Max Ballexplains why the call centre is usually perceived within a company as a “cost centre” — a part of the business that eats up resources without adding to the bottom line.
Read the full article here. Read more from Max here.
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CNBC: VP, Principal Analyst Charlie Dai discusses the growing role of Chinese AI models in Nvidia’s ecosystem and what their advance means for global competition across models, chips, and AI infrastructure. Read the full article here. Read more about Charlie here.
The Wall Street Journal: Principal Analyst Naveen Chhabra comments on Nvidia’s latest earnings, highlighting the gap between AI infrastructure spending and realized business value. Read the full article here. Read more about Naveen here.