Digital Innovation Labs For Customers: Do They Inspire?
Many technology vendors tell me they have established digital innovation labs as a place to bring customers and inspire them. So I was wondering, have you and your leadership team visited such a lab? If so, I’d like to hear from you:
- What did you like?
- What didn’t work so well?
- Were any of your expectations not met?
- Did your team come away inspired?
- If so, what did you do differently as a result?
- What would you like to see more of?
Drop me a confidential note via Twitter @NigelFenwick, LinkedIn or email me (or simply comment below – not confidential).
(If you’re a vendor with an innovation lab, send me a factsheet about your lab(s)).
Thanks.
Previous post: Microsoft and Lowe’s Announce Augmented Reality Is Coming To Stores
Next post: Digitizing The Car: Why Automakers Are On The Wrong Track