CIO insights

With COP26 coming up, here are seven actionable steps to build a successful sustainability strategy from scratch.

Align Finance, Sales, And Marketing For Supply Chain Success Thanks to all of you who helped with the research for The Forrester Tech Tide™: Smart Supply Chain, Q4 2021, our latest report about the maturity and business value of supply chain applications. Our survey told us that integrated business planning (IBP) is eclipsing sales and […]

  (Photo copyright Abhinav Sunil) “How do we get started in measuring sustainability metrics?” “What metrics do we measure?” “How should we report our sustainability current state and actions into CDP and other templates?” These are among the most frequent questions we hear from clients who are at the beginning stage of sustainability maturity. The […]

Investigate the concepts that guide Amazon’s approach to innovation. There will be elements of great relevance for your organization. You can learn from and embrace these elements to fundamentally rethink your own approach to innovation.

In June this year, I coined the term “automation fabric” to describe emerging trends in the automation world. I wrote a report about it (see Automation Is The New Fabric For Digital Business). Since then, the trends that I pointed out have only been accelerating. In this two-part blog post, I wanted to outline my […]

For tech execs, it’s key to understand where inflation is occurring, its short- and long-run effects, and the practical steps that can be taken to manage it. Inflation can be classified in three ways: supply-side, demand-side, and built-in. Supply-side inflation pushes costs higher, weakening industry purchasing power; demand-side inflation pulls prices higher, weakening consumer purchasing […]

Learn how to elevate your technology organization’s creative problem solving capabilities in this preview of our upcoming Technology & Innovation events.

ServiceNow and Celonis recently announced a strategic partnership that is looking to create a closer linkage between ServiceNow’s low-code platform and Celonis’ Execution Management System. The partnership goes far deeper than your standard press release and actually includes some serious co-engineering by both firms, as well as an investment in Celonis by ServiceNow. We looked […]

The CMO/CIO relationship is a paradox: A strong partnership between marketing and technology teams is imperative to achieving customer success, but examples of great collaboration between the two have been scarce. That’s changing, however. The pandemic forced marketing and IT to work together, shrinking the collaboration gap. It has also revealed new opportunities for CMOs […]

How will your firm grow and succeed when your competitors have access to the same resources? Find out in this sneak preview of our upcoming Technology & Innovation event.

Get five tips on how to incorporate crisis-driven innovation principles into your innovation competencies and practices.

If you're using emerging technology in the right way, it should unleash creativity in your organization. Find out how.

Technology firms will continue to play a major role in climate change. Learn how new sustainability goals are affecting RFPs and RFIs in the tech sector.

Photo by Abhinav Sunil At the Katz Graduate School of Business, University of Pittsburgh, the H.J. Zoffer Chair in Sustainability and Ethics is CB Bhattacharya. He is a world-renowned expert in business strategy innovation aimed at increasing both business and social value. He recently published his third book, “Small Actions Big Difference,” in which he […]

Get Ready To Work With TuringBots: The Time Is Now  Enterprise TuringBots are an imaginary but realistic future we’re painting based on what we know today. There is solid prior art proving it. To see our definition on TuringBots, read our first and second blog of this series. In a Forrester webinar back in September […]

There's a certain amount of risk that comes with rapid innovation. Learn how a new category of technology can help minimize those risks for your development teams.

The Firefighting Dichotomy When problems or crises arise in a business context, we often hear leaders refer to how busy their teams are firefighting. This paints a picture of chaos in the workplace, with overworked and stressed-out teams running from problem to problem, not addressing an issue before they are interrupted by the next predicament. […]

Learn the two crucial factors that will determine the pace and scale of open finance's opportunity.