CIO insights

The Chief Information Officer (CIO) plays a crucial and complicated role in today’s enterprises. Read insights on how to balance innovation with practicality; the power of big data with customer privacy; and the opportunities of new tech with its accompanying risks.

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Insights

Blog

What We Saw At AWS re:Invent 2024

Lee Sustar 1 day ago
AWS may have been caught off guard by the sudden rise of generative AI, but now it’s coming for the competition from every possible angle. Get our key takeaways from AWS re:Invent 2024.
Blog

TeamViewer Acquires 1E: What It Means

Andrew Hewitt 3 days ago
When I published my blog post on the great DEX-pansion in October, I foretold a future when the digital employee experience (DEX) market would consolidate ... but I didn’t think it would happen so quickly.

Missed It? Watch The APAC Predictions Webinar Replay

Watch it now to explore the 2025 tech predictions impacting APAC tech leaders. Learn what this research means for tech and security strategies in the Asia Pacific region.

Podcast

Get Your AI Aligned

What It Means November 14, 2024
The big challenge with AI for business is risk. How can an organization minimize the risk while maximizing the benefit of AI? In this episode, Vice President and Principal Analyst Brandon Purcell proposes a solution to this challenge — AI alignment — and outlines how an “align by design” approach can help.
Podcast

When Will AI Change Our World?

What It Means November 7, 2024
With so much investment and attention, there’s growing impatience around AI. In this episode, VP of Emerging Technology and Principal Analyst Brian Hopkins and VP and Principal Analyst Ted Schadler take a longer view and discuss how AI will change the world in the next 20 years.
Blog

Navigating The Convergence Of Edge Computing, IoT, And OT With AIOps

Carlos Casanova October 31, 2024
By providing contextualization within the larger IT estate, AIOps ensures seamless performance, enhanced security, and operational efficiency. Learn more in the final blog in this series.
Blog

Embracing AIOps: Revolutionizing DevOps And Agile Methodologies

Carlos Casanova October 30, 2024
Learn how AIOps can significantly enhance the efficiency, speed, and reliability of software development and deployment processes.
Blog

The Great DEX-pansion Of 2025

Andrew Hewitt October 29, 2024
For years, enterprises have approached digital employee experience (DEX) initiatives in silos — IT is doing one thing, HR another, and the business something totally different — all of which has made it difficult for organizations to successfully drive DEX outcomes for employees.
Blog

Transforming Enterprise Networks With AIOps: A New Era Of Intelligent Connectivity

Carlos Casanova October 29, 2024
Learn how AIOps provides real-time contextualization and insights across the IT estate, ensuring that network infrastructure operates at peak efficiency in serving business needs.
Blog

Technical Debt By A Thousand Cuts

Charles Betz October 23, 2024
Every week, I get inquiries about technical debt, whether from enterprise architects, CIOs, CTOs, offices of the CIO, or strategic portfolio managers. It’s a broad concern in IT and digital management, as well as in the minds and operating models of Forrester clients.
Blog

Predictions 2025: A Year Of Reckoning For Enterprise Application Vendors

Kate Leggett October 23, 2024
After a challenging 2024, two themes will dominate the enterprise software market in 2025: trust and value. Learn more in our 2025 predictions for enterprise software.
Blog

Predictions 2025: GenAI Reality Bites Back For Software Developers

Christopher Condo October 23, 2024
AI assistants are only the beginning of the generative AI software development revolution. Find out what’s in store for software developers in our 2025 predictions for software development.
Webinar

Predictions 2025 Webinar: Technology & Security

Find out where AI, cloud, and infrastructure are headed in 2025. Join our analysts on January 30 for a deep dive into our 2025 predictions for technology and security leaders. 
Blog

Predictions 2025: Tech Leaders Chase High Performance

Frederic Giron October 22, 2024
After a period of strong technology investment, the emphasis in 2025 will shift to making existing technologies work harder through improved adoption, integration, and optimization. Learn more in our 2025 predictions for technology leaders.
Blog

Predictions 2025: Hard-Won Insights Drive Growth

Sharyn Leaver October 22, 2024
Business focus is shifting from experimentation to bottom-line gains. Our Predictions 2025 resources reveal what’s next for your industry and role — and the moves that will set you up for competitive advantage.
Blog

Forrester’s 2024 Technology Strategy Impact Award Winner And Finalists For APAC

Ashutosh Sharma October 13, 2024
What does high-performance IT Iook like? Read about the technology strategy that won Macquarie’s Banking and Financial Services group this year’s Technology Strategy Impact Award for the APAC region.
Blog

IBM Vies For Positioning As The De Facto FinOps Solution

Tracy Woo September 19, 2024
On Tuesday, IBM announced its acquisition of Kubernetes cost management solution Kubecost. This acquisition follows a series of FinOps-focused companies in recent years with Apptio (TBM/FinOps), Turbonomic (FinOps/resource automation), Nordcloud (FinOps services), and Instana (observability). Answers To Your Top Questions About The Kubecost Acquistion What should I know? Kubecost enhances an already market-leading solution. In […]
Blog

Why Forrester’s SAP Services Landscape, Q3 2024, Is So Important

Akshara Naik Lopez September 16, 2024
We recently completed The SAP Services Landscape, Q3 2024. A lot has changed in the SAP ecosystem since the last edition of this Forrester landscape. SAP ECC to SAP S/4HANA cloud migrations are taking center stage for the vast majority of SAP clients. The RISE with SAP offering has undergone massive changes in the last […]

Join Us Live: Key 2025 Tech & Security Predictions

Get ahead with insights from Forrester analysts. Join us on Jan. 30 for a webinar on our 2025 predictions covering the future of technology and security, from rising cyberthreats to the impact of AI and automation.

Blog

Why Forrester’s Oracle Services Landscape, Q3 2024, Is So Important

Akshara Naik Lopez September 16, 2024
We recently completed The Oracle Services Landscape, Q3 2024. Since the last edition of this Forrester Landscape, Oracle customers have been eager to modernize their enterprise applications’ footprint and adopt software-as-a-service (SaaS) principles. Customers of heritage products, like E-Business Suite and PeopleSoft, have been rapidly adopting Oracle Fusion Applications as Oracle is one of the […]
Blog

The Rise Of Agentic Process Management

Craig Le Clair September 16, 2024
Learn the benefits and risks of agentic AI as well as the requirements for agentic process management.
Blog

Q2 2024 Tech Service Provider Earnings: Four Forces Determine Their Future

Ted Schadler September 9, 2024
We analyzed the Q2 2024 earnings announcements of five large public technology service providers. Get the story behind the story in this post.
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