CIO insights
The Chief Information Officer (CIO) plays a crucial and complicated role in today’s enterprises. Read insights on how to balance innovation with practicality; the power of big data with customer privacy; and the opportunities of new tech with its accompanying risks.
Insights
Blog
The Biggest Conversations In Cloud Management? FinOps And Operationalizing Cloud
Get a preview of our upcoming coverage in two key areas: operationalizing cloud and cloud cost management.
Podcast
Will AI Reinvent Software Development?
Will TuringBots revolutionize the way software is developed? Or will they open developers up to new risks? Vice Presidents and Principal Analysts Diego Lo Giudice and Mike Gualtieri debate the pros and cons of AI for software development in this episode of What It Means.
See What’s Trending In Innovation Network Success
Access our 17-page report to discover new research on a four-tier approach to building a strong innovation network that helps tech leaders get ideas to market faster.
Blog
Align Around Your Customers To Power Growth In Today’s Economic Climate
Outdated, short-term growth strategies that focus on extracting value from customers will fail. To succeed, companies must build, run, and continually optimize a customer-obsessed growth engine.
Blog
Great Technology Organizations Have Great Security Organizations
Forrester has been researching future fit organizations for the past few years, those organizations that have evolved their technology strategy to enable their firm’s customer-obsessed business strategy. Tech organizations fall into three tech strategy buckets: Traditional tech orgs are driven by cost, act as order-takers, and typically follow waterfall methodologies; modern tech orgs evolve to […]
Podcast
Tech Trends To Watch In 2023
Hear Forrester’s technology analysts share their 2023 predictions for AI, cloud, automation, edge/IoT, and software development.
Blog
TIER: How (Not) To Evolve Your Business Model — Kodak
The story of Kodak’s failure is about much more than one shortsighted technology decision — it is about Kodak’s continued obliviousness to the fact that value delivery could evolve and that its business model had to evolve accordingly.
Blog
The Software Industry Trends That Matter In 2023
Forrester unpacked the nine most important software trends in 2023 and what they mean for technology executives. Here is a preview.
Break Free From The Tech Talent Squeeze
Join us for a webinar to explore a skills-based hiring model for creating an adaptive pool of tech talent – so you can compete in the fast-paced tech landscape.
Blog
The Long March Of Quantum Computing Is Entering A New Chapter
We are still in the early stages of commercial adoption for quantum computing. That is starting to change.
Blog
TIER: Tech Layoffs Are Signaling Something Much More Than A Downturn
Tech firms are making labor cuts to focus on profits instead of growth. Find out what this could mean for your industry and how you should respond.
Blog
Indian Firms Are Adopting SaaS, And It Is Not To Save Costs
Indian enterprises have had software as a service (SaaS) on their radar for the last seven-plus years, if not more. SaaS uptake in India was slow, and cost used to be the only major driver toward SaaS adoption. Indian enterprises were in dilemma when major software vendors shelved their on-premises solutions in favor of SaaS-only […]
Blog
Turn To Leading European Skill Clusters To Plug Digital Skill Gaps
Forrester has evaluated 50 European metropolitan regions to help business and technology leaders plug their digital skill gaps.
Blog
Service Providers Are Set For Growth In 2023 Despite An Uncertain Business Outlook
Growth Despite Turbulent Surroundings 2022 was a tough year, and economic forecasts show uncertainty about what will happen in 2023. Complex global geopolitical conditions see constant announcements of budget cuts, layoffs, and tech execs’ priorities being reshuffled. Service providers are expecting growth in 2023, however, with a new focus on partnerships, delivering co-innovation, and building […]
Short On Skilled Tech Talent?
Get ahead of the talent crunch with our four-step guide to building adaptive pools of tech talent by focusing on finding skills instead of hiring for roles.
Blog
A Massive Key To Your Future Success Is Healthy Service Provider Relationships
On average, companies spend 28% of their technology budgets on technology services. Those budgets have increased by 13% over the past four years (and, for custom software, by 20%). And we don’t see this trend slowing. This lively and vibrant sector is both a fast follower of enterprise demand and an instigator, supporter, and sometimes creator […]
Blog
Smart Tech Executives Will Position Their Company For The Coming Rebound
In 2023, technology executives should optimize their budgets with customer and employee experience as the North Star. Here’s a peek at three actions we recommend in our new report, “Navigating The 2023 Downturn: Technology Executive" to help tech executives can position their companies for market leadership when the rebound comes.
Blog
TIER: Use Forrester’s Tech Insights And Econometric Research To Succeed In 2023
To help execs prepare for 2023, we just published a new report, Use Forrester’s Tech Insights And Econometrics Research To Plan For 2023, to give insight into what labor, investments, budgets, and productivity will look like this year.
Blog
r/LeopardsAteMyFace: The Decommissioning Of AI
In the face of economic uncertainty, are AI models too costly? Increased ML deployment means higher cloud costs. But price alone or as a primary metric should not be a key determinant of the machine-learning lifecycle. Put a strategy and audit program in place to continuously optimize AI outcomes across outcomes and cost.
Blog
Global Tech Spend Will Slow To 4.7% In 2023
Forrester recently revised its global technology spend forecast for 2023 down to $4.4 trillion. Find out why.
Thrive In Economic Uncertainty
Get actionable advice to navigate the 2023 downturn. Explore our resources for tech, marketing, CX, sales, and product leaders.
Blog
What Q4 Software Vendors’ Earnings Mean For Technology Executives
What can tech leaders learn from software vendors' Q4 earnings reports? Get three key takeaways from Forrester's recent review.
Blog
US Tech Spend Is Going To Slow To 5.4% In 2023
Forrester is forecasting that an uncertain macroeconomic environment will lead to US tech spend growth of only 5.4% in 2023 — down from 7.4% growth in 2022. US companies are expected to on cost savings and operational efficiency.
Blog
The Airline Industry Meltdown Proves The Business Case For Digital Employee Experience
“Fasten Your Seat Belts. We’re Experiencing Some DEX Turbulence.” As I write this, I’m halfway over the Atlantic on my way back from visiting clients in Barcelona, Spain, where I’ve spent the last two days sharing my research on digital employee experience (DEX). The DEX market continues to be red-hot, with nearly one-third of decision-makers […]
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