Innovation

Innovation is the lifeblood of today’s business world. As traditional ways of doing things become outmoded and disrupted, firms must radically (but smartly) experiment to stay relevant. Read our insights and discover smart approaches to innovation.

Discover how Forrester supports IT leaders.

Insights

Blog

Why The DOJ Is Worried About Networking Innovation And What Paths Lie Ahead For HPE And Juniper

Andre Kindness February 7, 2025
The Department of Justice's action to block the Juniper acquisition won't save innovation in networking. No matter whether or not the acquisition proceeds, customers will benefit if they are put front and center.
Blog

Great Digital Banking Experiences Create A Data-For-Value Flywheel

Peter Wannemacher February 4, 2025
Driving engagement is top of mind for most digital banking leaders. Forrester’s research reveals the immense value — for both customers and banks — of useful, convenient digital banking experiences. The right mobile banking offerings, for example, can unlock new value for a customer and differentiate a bank’s brand. And our broader customer experience research […]
Blog

DeepSeek Unleashes Smaller-Footprint Models That Can Transform AIOps From Cloud To Edge

Carlos Casanova January 29, 2025
Exciting developments such as DeepSeek’s R1 announcement are extending opportunities to run large language models on edge devices. These advancements could have profound implications for edge computing, particularly in the realms of AIOps and observability. By enabling real-time insights and faster automations at the edge, enterprises can enhance their operational posture, drive down costs, and improve operational efficiency and resilience.
Blog

Top Six Use Cases For GenAI In Knowledge Workflows

Julie Mohr January 28, 2025
Generative AI can significantly enhance agile knowledge management practices by automating and improving various aspects of knowledge workflows.​ Learn the top use cases and find out how knowledge workers can adapt to them.
Blog

The Forrester Wave™: Knowledge Management Solutions, Q4 2024 — Insights

Julie Mohr January 21, 2025
The past decade has seen little advancement in knowledge management (KM) technologies, but now KM solutions are changing right before our eyes.
Blog

2025: The Digital Banking Landscape Is Poised For Another Transformative Year

Aurelie L'Hostis January 14, 2025
Leading banks are leveraging mature and emerging technologies, customer insights, and data to enhance customer experience, increase customer engagement, and drive business growth.
Blog

The Key To AI Success? Don’t Start With The Technology

Katie Linford December 23, 2024
With all the relentless buzz about AI, it’s easy to start with the tool and then go searching for a way to use it. The problem with that is you’re letting the technology, not your customers and your goals, drive your strategy. Set your company up for success with AI by following these steps.

Don’t Get Blinded By Shiny Tech Objects

Get our guide to building a business case for emerging technology investment, identifying use cases, and securing support — and learn how Forrester’s CaDI analysis framework can prevent you from going down the wrong path.

Blog

Mergers And Acquisitions Continue To Reshape The EA Tool Market

Stéphane Vanrechem December 17, 2024
In November 2023, LeanIX was absorbed by SAP; in September 2024, Ardoq acquired ShiftX; and most recently, on December 11, 2024, Orbus Software announced its acquisition of Capsifi. All these acquisitions point to a significant shift in the enterprise architecture management suite space. Orbus Software, recognized as one of the leading vendors in The Forrester […]
Podcast

Unleashing Innovation Through Creativity

What It Means December 12, 2024
Is creativity the hidden spark behind innovation? VP and Research Director Pascal Matzke and Principal Analyst Bernhard Schaffrik unpack why creativity is often undervalued and share strategies for leaders to foster it within their organizations.
Blog

Is Your Bank Ready For What’s Next In Mobile?

Peter Wannemacher December 4, 2024
Our newly published research into people’s mobile banking needs, expectations, and behaviors surfaced 10 emerging must-have features and 10 emerging differentiators in mobile banking experiences.
Blog

Balancing AI And Humanity: Insights From Knowledge Management’s Biggest Events In 2024

Julie Mohr November 27, 2024
Knowledge management is experiencing an exciting transformation fueled by the merging of generative AI and human-centered practices.
Blog

Smart Manufacturing On A Shoestring

George Lawrie November 12, 2024
Last week’s announcement by automotive parts supplier Schaeffler of plans to cut 4,700 European manufacturing jobs was just the latest in a string of similar news pointing to a growing crisis within the European manufacturing sector.
Blog

HLTH 2024: Bold Commitments And Key Takeaways

Arielle Trzcinski October 29, 2024
This year’s HLTH conference embraced the theme of “Be Bold.” Speakers committed strongly to tackling some of the toughest challenges in healthcare, such as lack of access, clinician shortages, and frustrating prior authorization (PA) processes.
Blog

The Language Of High-Performance IT For The Public Sector And Government

Sam Higgins October 27, 2024
One of the core principles of high-performance IT is alignment. But what we are aligning to differs greatly between the public and private sectors. It’s also important to recognize the cultural and linguistic differences between the private and public sectors. Aligning language in this way helps ensure that everyone is on the same page, which can significantly improve communication, reduce misunderstandings, and lead to more effective initiatives.
Blog

Lead A High-Performing Digital Team

Dan Bieler October 23, 2024
Digital teams are primarily tasked with designing, delivering, and managing digital products or services, launching digital innovations, and developing the digital roadmap.
Blog

Support Your Talent Goals By Managing Your EVP And Employer Brand

Dan Bieler October 11, 2024
Our latest research helps business leaders align employee value proposition (EVP) and employer brand.
Blog

Celebrating Excellence: DRÄXLMAIER Group Wins The 15th Annual Enterprise Architecture Award In EMEA

Stéphane Vanrechem September 23, 2024
Learn more about the enterprise architecture practice at DRÄXLMAIER Group, winner of this year’s EA Award for EMEA.
Blog

Forrester’s 2024 Technology Strategy Impact Award Winners For EMEA

Bernhard Schaffrik September 23, 2024
Get a detailed look at how the two winners of Forrester’s 2024 Technology Strategy Impact Awards for EMEA have successfully demonstrated exceptional alignment, adaptivity, and trust in their IT strategies, setting a shining example for their respective industries.
Blog

Technology Leaders Deliver Significantly Stronger Business Outcomes With High-Performance IT

Chuck Gahun September 5, 2024
The data is clear: high-performance IT shops deliver better business outcomes and experience growth that is 1.8x faster than their peers. Find out why.
Blog

Dive In: Attend Our Interactive AI Innovation Lab At The T&I NA Summit

William McKeon-White July 8, 2024
Join us at Forrester’s Technology & Innovation Summit North America for an innovation lab where you’ll get to work with other business and public sector leaders to not only try out cutting-edge genAI but also get hands-on practice with how discrete genAI models can be applied.
More posts