I write this week's "Forrester In Your News" from my apartment in Boston. Forrester's Cambridge office just across the Charles River from me is closed today, like many in the area, as events continue to develop from Monday's tragedy at the Boston Marathon. For those of us in the U.S., and especially Boston, it's hard to think about anything else. But if you need to give your mind and emotions a rest, I offer you the following . . .

If you missed my post from last week, here's why I'm doing this: While we like to believe that www.Forrester.com and this blog are your only two sources of information (wink, wink), we recognize that there are other valuable publications to help you stay on top of business and technology happenings. The New York Times, The Wall Street Journal, La Tribune, Forbes, TechCrunch, CIO, GigaOm, InformationWeek, ZDNet, and ChinaByte to name a few. LinkedIn, Twitter, and Facebook are also great resources.

To help IT Infrastructure and Operations (I&O) leaders stay current, I've handpicked media from this week that features quotes and data from Forrester’s I&O analysts and a few others. Some articles are very relevant to I&O leaders (e.g., Windows Azure Infrastructure Services, BYOD, Servers, Disaster Recovery, Windows 8), while others offer important marketing and strategy insights for I&O leaders to be aware of (e.g., Digital Disruption, Big Data, the Cost of Poor Customer Service).


Is this useful? If so, I'm happy to do this weekly or every other week. Let me know in the comment field below.


Thanks and do your best to enjoy this weekend,



Very Relevant Business Technology News For I&O Leaders:

The New York Times 
Featured Forrester Analyst: James Staten 
Microsoft takes aim at Amazon with a new cloud service 
April 16, 2013

Featured Forrester Analyst: John Rymer 
Microsoft Flings Open the Doors to Windows Azure Infrastructure Services 
April 16, 2013

Featured Forrester Analyst: Dave Bartoletti 
Cloudability tool gives Amazon customers more detailed, custom looks at their cloud costs
April 17, 2013

Featured Forrester Analyst: Lauren Nelson 
Investment Firm Expects AWS Will Hit $20 Billion In Revenues By 2020 
April 14, 2013

The Wall Street Journal
Featured Forrester Analyst: Bryan Wang
Next Big Push For Lenovo: Servers
April 19, 2013

The Wall Street Journal
Featured Forrester Analyst: Rachel Dines 
American Airlines outage likely caused by software quality issues 
April 17, 2013

The Wall Street Journal
Featured Forrester Analyst: Katyayan Gupta 
Apple and Samsung locked in price war in India 
April 16, 2013

Featured Forrester Analyst: J.P. Gownder
Microsoft May Backtrack On Start Button In Windows 8 
April 17, 2013

ZOL (China) 
Featured Forrester Analyst: Bryan Wang 
Forrester Vice President Bryan Wang: From BYOD to BYOT 
April 17, 2013

CCNA Changes: Cisco revises certification exams 
April 12, 2013

Featured Forrester Analyst: John Brand 
Technical costs key to deciding shift to cloud delivery 
April 15, 2013

Important Marketing And Strategy News For I&O Leaders To Be Aware Of:


Featured Forrester Analyst: Nate Elliott 
Why Google, Not Facebook, Will Build the Database of Affinity 
April 15, 2013

Featured Forrester Analyst: James McQuivey 
Digital Disruption Can Expand Your Business 
April 12, 2013

MyCustomer.com (UK) 
The cost of poor customer service in the retail sector 
April 16, 2013

Towards A Revolution In Customer Data Management Beyond Raw Big Data
April 18, 2013

Featured Forrester Analyst: Thomas Husson 
Mainline App Stores Still Dominate iOS/Android App Discovery, Finds Forrester, But Word Of Mouth & Social Recommendations Also Key 
April 17, 2013

DM News
Featured Forrester Analyst: Josh Bernoff, Melissa Parrish
Forrester: Mobile Consumers Want It NOW
April 18, 2013


Note: If English is your preferred reading language, a few of these articles originate from foreign press. Click here for info on webpage translation capabilities for ChromeInternet ExplorerFirefox and Safari.