infrastructure & operations
Infrastructure & operations are the foundation on which business success is built. Read insights on keeping infrastructure & operations working efficiently and implementing the latest technologies.
Insights
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HPE Ramps Up Hybrid Cloud Management With OpsRamp Acquisition
On Monday, Hewlett Packard Enterprise (HPE) announced its intention to acquire OpsRamp, which offers a multitenant AIOps-powered IT operations management (ITOM) solution for hybrid cloud environments. Its AIOps solution will be integrated into HPE’s GreenLake edge-to-cloud Platform. OpsRamp’s 300 employees will join HPE’s office of the CTO. Terms of the OpsRamp acquisition were not announced, […]
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The Biggest Conversations In Cloud Management? FinOps And Operationalizing Cloud
Get a preview of our upcoming coverage in two key areas: operationalizing cloud and cloud cost management.
Break Free From The Tech Talent Squeeze
Join us for a webinar to explore a skills-based hiring model for creating an adaptive pool of tech talent – so you can compete in the fast-paced tech landscape.
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Forr The Planet: Sustainability Interview Series — Mary de Wysocki, Chief Sustainability Officer at Cisco
Read this interview with Cisco's chief sustainability officer Mary de Wysocki to learn about her priorities in building up the sustainability team and the challenges that lie ahead in the telecommunications sector.
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Introducing The Forrester Asset Taxonomy
The definition of “asset” has broadened well beyond traditional financial boundaries in the earliest days of IT asset management. Technology stakeholders are often confused over what constitutes an asset, and the technologies to enable enterprise asset management frequently add to this confusion.
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The Landscape Of AIOps Is Changing
Understanding which vendor supports your perspective is your first step toward a successful AIOps implementation, and this Landscape report provides you with a starting point.
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Five Reasons Why CISOs Should Report To CEOs
Cybersecurity problems won’t disappear, but CISOs who are elevated in the organization run better cybersecurity programs.
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The Art And Science Of Storytelling: An Interview With Bryan Yee
Storytelling In Knowledge Management Unlocking the tacit knowledge in an organization is instrumental in accelerating learning. In the recently released report, Implement Storytelling In Your Agile Knowledge Management Practice, we outline steps that organizations can take to use storytelling in an agile knowledge management (KM) practice to engage knowledge workers in making connections across the […]
Short On Skilled Tech Talent?
Get ahead of the talent crunch with our four-step guide to building adaptive pools of tech talent by focusing on finding skills instead of hiring for roles.
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Knowledge Capacity Building Requires Skills Development
Organizations often view knowledge management (KM) as a means to bridge a skills development gap. For example, your level-1 service desk agents may not have strong technical troubleshooting capabilities. To overcome the lack of technical skills, the organization sets out to capture knowledge from subject matter experts and make it available to level 1. While […]
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Supply Chain Shortage Of Transformers: More Than Meets The Eye
They say the most inopportune time to buy an umbrella is when it’s raining. That’s exactly what’s happening now to US utilities companies scrambling to procure a critical component required to beef up or repair power lines just as the US hurricane season arrives. At the heart of the headache, for the fourth year in […]
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Announcing The Forrester Wave™: Continuous Automation Testing Platforms, Q4 2022
Find out how players evaluated in The Forrester Wave™: Continuous Automation Testing Platforms, Q4 2022, lined up as Leaders, Strong Performers, Contenders, and Challengers.
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A Day In The Life Of A Knowledge Manager — A Cautionary Tale
Building a successful knowledge management practice to capture, share, and transfer institutional knowledge is more essential than ever. IT operations needs to innovate, provide services globally, and improve employee experiences. Leading a knowledge management practice requires a unique set of skills, but what capabilities are essential for the early success of a knowledge manager? Most […]
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Finishing 2022 With Uncertainty For Technology Executives
In the post-pandemic era, uncertainty reigns. With all the confusion surrounding economic indicators and talk of recession in 2023, technology executives may face tough decisions in the early months of 2023. Technology executives are struggling to find the right talent while simultaneously worried about layoffs due to a possible recession. If recent changes are any […]
Optimize Your Tech Spend In 2023
Set your org up for future success by managing tech spend wisely during the downturn.
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Announcing The Forrester Wave™: Artificial Intelligence For IT Operations (AIOps), Q4 2022
The Forrester Wave™: Artificial Intelligence For IT Operations, Q4 2022 evaluated 11 vendors on 35 different capabilities. Read the report to see the vendor that came out on top with the highest-ranked capabilities for the broadest set of organizations.
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Update Your Knowledge Management Practice With Three Agile Principles
Long-standing “waterfall” knowledge management (KM) practices are failing to meet the needs of the modern enterprise, and technology leaders must reassess their approach. Agile principles transform knowledge management within the enterprise from lengthy, delay-laden processes to lean practices that seek to make sharing knowledge easy and adaptable. For the same reasons that agile principles have […]
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DevOps Theme Team: 2022 In Review And Looking Ahead To 2023
Happy holidays from the DevOps theme team! Our merry band of Forrester analysts covering enterprise architecture, infrastructure, application development, application security, and technology strategy meets periodically to share research, debate trends, and dive into breaking news. What are a few of the trends and themes that have caught our attention this year? Let’s dive in […]
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Key Takeaways From The Forrester Wave™: Public Cloud Development And Infrastructure Platforms In China, Q4 2022
My colleague Danny Mu and I just published The Forrester Wave™: Public Cloud Development And Infrastructure Platforms In China, Q4 2022 evaluation to help organizations make the appropriate decision when choosing a vendor. This report is a refresh on our previous version in 2020. In this 2022 report, you will find the 11 most significant vendors […]
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Identifying Your Critical Chat Integrations For Employee Enablement
… Or, What We Should Plug Into Slack, Teams, And Other Chat Platforms Over the past decade, chat platforms have become a fixture of the workplace (yes, somehow it’s already been more than 10 years). This is due to them supporting rapid informal communication as well as their extensibility. For years, organizations have had success […]
Unlock The Secret To 2023 Tech Success
Attend our predictions webinar on overcoming resource constraints with a focus on resiliency and talent.
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The NVIDIA/Microsoft AI Supercomputer Cloud Is A No-Brainer
Learn about NVIDIA's multiyear collaboration with Microsoft to build a cloud-based artificial intelligence supercomputer.
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Can You See Me Now? New Observability Reports!
Secure systems deliberately hide details and access points to fly under the radar. Poorly designed systems and poor tooling and instrumentation unknowingly expose sensitive details or hide vital operating telemetry. Be deliberate in your observability design and tooling.
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A Seven-Step Guide To A Successful Technology Sustainability Strategy
With COP26 coming up, here are seven actionable steps to build a successful sustainability strategy from scratch.
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