infrastructure & operations

To compete and survive in an increasingly unpredictable, post-pandemic world, banks will invest heavily in technology, talent, and sustainability in the coming year.

With COP26 coming up, here are seven actionable steps to build a successful sustainability strategy from scratch.

In 2022, CIOs and technology executives should prepare for evolving edge computing environments, which run software wherever that software best fits the need — a concept Forrester calls workload affinity. We have identified four edge environments to support a range of workload affinity requirements: the enterprise edge, the operations edge, the engagement edge, and the […]

Greetings, everyone! Each month, the infrastructure and operations (I&O) team writes incredible research. As a research director, I get to not only see the final outcome but also all of the work and client insights that went into its creation. For those who know me, I am quick to call these out via inquiry calls […]

Technology firms will continue to play a major role in climate change. Learn how new sustainability goals are affecting RFPs and RFIs in the tech sector.

The Firefighting Dichotomy When problems or crises arise in a business context, we often hear leaders refer to how busy their teams are firefighting. This paints a picture of chaos in the workplace, with overworked and stressed-out teams running from problem to problem, not addressing an issue before they are interrupted by the next predicament. […]

Hard to believe we’re almost three quarters through 2021. Now seems as good a time as any to draw your attention to one of last year’s predictions on insurance. I really like our prediction that connected devices will drive a 50% increase in the usage-based insurance market. Why? Not because the odds of it happening […]

Forrester believes that 2021 is the year that China becomes the epicenter of 5G innovations globally. Learn three reasons why in this blog post.

On July 1, Hewlett Packard Enterprise (HPE) acquired Zerto for $374 million. Adding Zerto to its product portfolio increases the capabilities of HPE’s GreenLake IT-as-a-service (ITaaS) platform by adding best-of-breed, low-latency copy data management and continuous data protection functionality. Many existing managed service providers (MSPs) already bundle Zerto as their data mover for disaster recovery […]

The telecommunications sector is at a crucial juncture in its sustainability story. Many organizations are finding their ground in setting the right targets, penetrating the supply chain, and addressing their customers’ questions on sustainability. We spoke with R. Scott Herren, Cisco’s executive vice president and chief financial officer, and Francine (Fran) Katsoudas, executive vice president […]

With ransomware continuing as a high-impact problem (with seemingly no end in sight), we’ve put together some useful ransomware resources for security practitioners. Security and risk (S&R) pros can use these resources to help prevent, protect, detect, and respond to ransomware outbreaks. The links below are a mixture of Forrester’s own research and third-party links. […]

Feature management and experimentation tools assist agile-plus-DevOps teams in achieving progressive delivery. Read more about our recent evaluation of these tools.

Technology transformation is a fundamental lever to change the workings of government. Government priorities, including higher citizen engagement, improved productivity, and stronger economic growth increasingly depend on digital technology.

On the heels of the Executive Order on Improving the Nation’s Cybersecurity signed by the President after a ransomware attack forced the shutdown of Colonial Pipeline, the Department of Homeland Security’s Transportation Security Administration (TSA), the agency responsible for overseeing pipeline security, on May 27, 2021, has announced its own Security Directive of new cybersecurity […]

Since its inception, Dell Technologies has had many achievements, of which it should be proud. Dell revolutionized the PC market, made its way into the enterprise data center business, and created the largest tech company of its time. However, the shifting technology industry is forcing Dell to adapt faster than ever, more than ever, and […]

Dell is in the midst of announcing and defining its IT-as-a-service (ITaaS) platform, named APEX, at Dell Technologies World this week. This shift is a major shake-up to Dell’s business, with the company making organizationwide changes to move from a product-focused vendor to a client-outcomes-based partner. HPE has been on this journey since 2017 and […]

Photo by Abhinav Sunil Why is measuring the impact of your efforts important? Because if you can measure it, you can improve it. Especially if what you measure has profound consequences equally for your business, your professional life, and your personal life. You need a clear strategy not only to measure it, but also to […]

Earth Day 2021: A Small Change Makes A Big Difference Ahead of Earth Day 2021, I recently watched the excellent David Attenborough documentary “The Year Earth Changed.” The most encouraging message is that even a small change in our habits can make a big difference to our planet. Within the first weeks of lockdown, with […]

The world is suffering from a systemic shortage of chips. Worry not, your supply of Cool Ranch Doritos is just fine. The chips I’m talking about here are based on silicon, not potatoes or corn. Semiconductors power just about everything now. Your car is a small data center on wheels. When you do a Zoom […]