infrastructure & operations
Infrastructure & operations are the foundation on which business success is built. Read insights on keeping infrastructure & operations working efficiently and implementing the latest technologies.
Insights
Blog
Introducing The Inaugural Landscape And Forrester Wave™ Evaluation On IT Sustainability Services
The demand for services that can help decarbonize IT is surging as the services continue to evolve. Learn how two new reports can help guide your IT sustainability journey.
Blog
At Its Innovation 2023 Event, Intel Is Focused On AI Developers
Get Forrester's key takeaways and unique insights from the recent Intel Innovation 2023 conference.
Budget Your 2024 Cloud And AI Priorities Wisely
Download our 2024 Planning Guide for Technology Architecture & Delivery Leaders to learn where cloud, data center, software, and emerging tech budgets are shifting.
Blog
Splunk Is Good For Cisco, But Cisco Needs To Convince Splunk Customers That Cisco Is Good For Them
Find out what Cisco's $28 billion planned acquisition of Splunk could mean for both observability and security.
Webinar
Enhance Your Security Operations Practice With Agile And Detection Engineering
Get a deep dive on detection engineering in security operations. Hear Forrester advice on best practices and the use of detection–as–code.
Blog
Subscription Hardware Puts The Channel At Risk
Subscription-based hardware is the emerging model that every hardware vendor is promising to customers, partners, and investors. It’s a significant shift from the classic capex model in which firms spend money for outright hardware purchases. There are several scenarios such as new technology, short-term projects, test-before-you-buy, and infrastructure bundled with managed services, etc., where subscription-based […]
Blog
Hyperscalers, It’s Time To FOCUS
In late June, at FinOps X, the annual event hosted by FinOps Foundation, a big topic was the open source project FinOps Open Cost & Usage Specification (FOCUS), which aims to standardize the billing construct and presentation of cloud cost data. This is a BIG DEAL. In doing so, FOCUS will remove the complexity and […]
Blog
SAP To Raise On-Premise Annual Support Fees An Average Of 5% Effective January 2024
Continuing the latest trend in price increases by major enterprise software vendors, SAP announced on July 26, 2023, that it will increase the annual support fees for SAP support agreements by roughly 5.0% (by local CPI rates, capped to 5%). This is on top of the previous increase announced in 2022 for an average support […]
2024 Tech Budget Missteps You’ll Want To Avoid
Explore benchmark data from Forrester’s 2024 Planning Guide reports for tech leaders to see where you’re over- or underinvesting.
Blog
ISDP: Unified DevOps Platforms Coordinate Development And Operations
It’s been happening for a while. There’s been a trend in the continuous integration (CI), continuous delivery (CD), and release automation (RA) world: DevOps tools merging into a unified platform. CI companies such as JFrog and CloudBees have acquired CDRA companies like Shippable and Electric Cloud. CD companies such as Harness are buying CI tools […]
Webinar
Planning Guides 2024: Technology Leaders
Take the guesswork out of your 2024 tech budget planning. Find out how your 2024 tech budget compares to your peers — and where to increase, decrease, and experiment with your tech investments.
Blog
The Rise Of DIY In FinOps
One of the trends that emerged from FinOps X in San Diego is that DIY tooling is on the rise. Find out why Forrester typically tries to dissuade FinOps teams from taking this route.
Blog
The Future Of Cloud: Abstracted, Intelligent, And Composable
It’s been a great decade and a half for the cloud. Every tech executive I speak with wants to know what’s next — and not just in the next couple of years but the next decade. In my latest report, The Future Of Cloud, I lay it all out. In a nutshell, cloud is destined […]
Blog
Announcing The Forrester Wave™: Process-Centric AI For IT Operations (AIOps), Q2 2023
The Forrester Wave™: Process-Centric AI For IT Operations (AIOps), Q2 2023, evaluated 11 vendors on 30 different capabilities. Read the report to see which vendor came out on top with the highest-ranked capabilities for the broadest set of organizations.
Get Bullish On These 2024 Tech Budget Line Items
Download our 2024 Planning Guide for Technology Executives to learn where to halt legacy spending — and boost tech budgets to power the business growth agenda.
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How Embracing “Resilience By Design” Enables Innovation
What does badminton have to do with resilient technology strategies? Find out in this sneak preview of our upcoming Technology & Innovation North America event.
Blog
Dear Technical Architects, It’s Time To Sink Or Swim
Technical architects are being called on to keep up with the demands of a fast-paced, ever-changing modern IT industry. Here’s what they need to do.
Blog
Guide Your Compute Architecture Investment Decisions With The Forrester Tech Tide
Compute architectures are fast evolving to serve changing business scenarios and needs. We frequently hear the difficulties that you face as options emerge. The difficulties are rooted in deciding whether to use commodity or fit-for-purpose compute architectures, whether for generative AI, data-intensive applications, or edge deployments. This also ties closely to the central role that […]
Blog
VRM And SOC Teams Can Benefit From Each Other
We’re excited to announce our latest research on vulnerability risk management (VRM) and security operations center (SOC) teams. VRM and SOC teams are pivotal parts of the security organization, with different responsibilities but shared challenges. When Allie and I kicked off our research on interlocks between these teams earlier this year, we weren’t sure what […]
Blog
Are You Managing Your Technical Debt? If Not, It Might Be Killing You. Here’s What You Can Do.
Enterprises accrue technical debt by hurriedly writing new code and deploying more software to keep up. If not properly managed, that technical debt will lead to poor business outcomes. Learn how technology lifecycle management can help.
Align Tech Spending With 2024 Benchmarks
Download our 2024 Planning Guide for Technology Executives to learn how to drive growth with strategic tech budgeting.
Blog
Key Information That Tech Executives Should Know About Edge Computing
Many tech executives must become knowledgeable about edge computing technologies, which put compute, storage, and intelligence close to where it’s needed, allowing firms to design and deploy software flexibly between central, distributed, and local sites. Edge computing decisions affect infrastructure, operations, security, partnerships, and innovation in your company. Proactively establish your firm’s edge computing strategy […]
Blog
Can Synthetic Data Help Deliver On The Promise Of AIOps?
Tools leveraging ML models in dynamic environments must be continuously fed new data in order to adapt to changing conditions and goals. They need to learn as much as possible about their new environments before being fully able and safe to provide service and ultimately deliver value. Synthetic data can help address these and other AI/ML challenges.
Blog
Knowledge Management, I’d Like To Introduce My New Friend, Generative AI
The promise of AI in knowledge management has lingered on the fringes for years — the application of AI was just outside of possible and not quite ready for prime time. And then into the room walked our new friend, generative AI. It has turned the knowledge management world upside down.
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