infrastructure & operations

Infrastructure & operations are the foundation on which business success is built. Read insights on keeping infrastructure & operations working efficiently and implementing the latest technologies.

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Insights

Blog

Intel Bets On AI Everywhere And Demand For Smaller, Targeted LLMs

Alvin Nguyen 5 days ago
Tech leaders are rethinking their strategic partnerships, because silicon matters again. That's why so much attention was paid to this year's Intel Vision conference. Get our key takeaways from the event including three intriguing Intel product announcements.
Blog

Assess Your Readiness To Become A High-Performance IT Organization

Ted Schadler 5 days ago
To start your journey to high-performance IT, you must assess your business needs, your current technology styles, and your organization’s execution readiness. Get started by learning the four key steps in assessing your readiness for high-performance IT in this post.

Honor Your Tech Excellence With The Prestige Of A 2024 Forrester Award

We’re accepting nominations for our global 2024 Technology Strategy Impact and Enterprise Architecture Awards. Deadlines are approaching. Check out our award requirements and submit your nomination today.

Blog

Unlock The Power Of AIOps

Carlos Casanova 5 days ago
The growing complexity of IT infrastructures creates a daunting task to manage and optimize systems, especially while maintaining a vital business-IT alignment. This is where AIOps and observability can deliver benefits.
Blog

Revolutionizing IT Operations Comes With Manageable Risks

Carlos Casanova 5 days ago
The move to high-performance IT puts AIOps and observability in the spotlight. But like any transformative initiative there are risks associated with implementing AIOps. Learn the five key risks of implementing AIOps in this post.
Blog

Three Takeaways From Forrester’s 2024 Evaluation Of AI Infrastructure Solutions

Mike Gualtieri March 25, 2024
Forrester's new Wave report evaluates and ranks the top AI infrastructure solutions. Get three key insights from our analysis in this preview of the report.
Blog

NVIDIA’s GTC 2024: A Leap Into GenAI

Charlie Dai March 20, 2024
Chipmaker NVIDIA announced some compelling new products and breakthroughs in AI infrastructure at its 2024 GPU Technology Conference. Get the details in this comprehensive review of the event.
Blog

Can Platform Teams Improve Shared Services?

Julie Mohr February 27, 2024
Business and technology leaders are moving away from shared services due to their association with delays, inflexibility, and bureaucracy. These negative perceptions have led organizations to seek alternatives to meet their agile and digital team requirements.
Blog

2024: A Bittersweet Beginning For The Subscription Hardware Business

Naveen Chhabra February 16, 2024
What is the future of subscription hardware? Learn why the transition to on-premises subscription hardware faced some bittersweet moments last year and where it’s headed this year.
Blog

High-Performance IT: How IT Running Style Impacts Business Value

Carlos Casanova February 13, 2024
Style matters when running IT: too slow, and your business misses out on market opportunities; too fast, and you’re transforming operations that the business can’t fully utilize. Learn how the optimal balance of IT capabilities will let you run high-performance IT — the pursuit of continuously improving business results through technology.
Blog

Unlock IT Operational Excellence In Seven Steps

Carlos Casanova February 12, 2024
AIOps and observability have become crucial for businesses seeking to optimize their IT operations. These technologies offer the promise of enhanced efficiency, improved decision-making, and better customer experiences. Learn how to successfully implement AIOps and observability by following a seven-step approach.
Blog

AIOps And Observability Deliver Operational Insights

Carlos Casanova February 12, 2024
Implementing AIOps and observability solutions can be a challenging task for organizations. To ensure success, it is crucial to develop the right approach and strategy that aligns with your enterprise’s specific IT complexity and goals. Learn how you can begin exploring the best practices for AIOps and observability and the aspects that you need to consider when embarking on the delivery of these.
Blog

Were Our 2023 Cloud Predictions Correct?

Tracy Woo February 6, 2024
It's time to take a look back and score our 2023 cloud predictions. Find out where we accurately predicted cloud trends and where we missed the mark for cloud in 2023.
Webinar

New Tools And Strategies For Managing Technical Debt

Watch this on-demand webinar to explore new tools and strategies for keeping technical debt under control, including a demonstration of Forrester’s Technical Debt Modernization And Migration Scenario Tool.
Podcast

Tech Trends To Watch In 2024

What It Means February 1, 2024
How will generative AI impact infrastructure plans? What regulatory issues will tech leaders have to grapple with? Hear Forrester’s technology analysts discuss their predictions for the latest tech trends in 2024.
Blog

SAP Shares Reach Record High, As Company Restructures 8,000 Jobs And Lures Customers With Cloud ERP Migration Discounts

Akshara Naik Lopez January 31, 2024
Existing SAP ECC customer or recent on-prem SAP S/4HANA customer? Take advantage of the new RISE migration discounts in 2024.
Blog

Announcing The Continuous Automation And Testing Services Landscape, Q4 2023

Diego Lo Giudice January 16, 2024
Get a detailed look at the services provided by 42 continuous automation testing services providers in this new landscape report.
Blog

Focus On GenAI In India Will Drive Core Modernization And SaaS Adoption In 2024

Biswajeet Mahapatra December 22, 2023
In 2024, generative AI will find its way into many initiatives across companies in India. Read our top five India technology predictions for 2024 here.

Align Your Tech Architecture To Business Outcomes

Learn how Forrester’s Outcome-Driven Architecture Model can help you align your EA strategy to real business outcomes.

Blog

GenAI Accelerates Your Agile Knowledge Management Transformation

Julie Mohr December 21, 2023
As technology continues to evolve, so does the future of operations. Advancements in natural language processing and deep learning will make AI-driven operations and agile knowledge management even more intuitive and human-like.
Blog

The Top 10 Infrastructure Trends That Matter In 2023

Naveen Chhabra December 20, 2023
Get a preview of our new report on the top 10 technology infrastructure trends of 2023 in this blog which lists out four of the trends.
Blog

The Future Of ITSM And ESM

Julie Mohr December 18, 2023
The enterprise and IT service management market is heading in an interesting direction. As the platforms continue to expand in their capabilities, organizations make substantial investments to ensure that they get the most from their service management platform.
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