Video: Busting The Two Myths Of Low-Code Platforms
John Rymer , Vice President, Principal Analyst
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Help Your Partners Help Themselves: Elevate Indirect Customer Experience
Kathy Contreras
4 hours ago
B2B firms on average attain 60% of revenue from existing customers, and a growing share of it flows through partners. Yet many organizations lack visibility into indirect interactions after a deal closes. Although customer experience is a proven growth and retention lever, many direct sales organizations have failed to invest in customer success models, postsale lifecycle orchestration, and value-based engagement for the partner ecosystem and the customers it serves.
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Seven Reasons To Be Skeptical Of Agentic Prospecting
Anthony McPartlin
11 hours ago
There are an increasing range of bold claims that autonomous AI agents can continuously monitor accounts, detect buying intent, trigger outreach, book meetings, and even influence deal progression with minimal human involvement. The promise is seductive: always-on digital sellers working every account, every minute of the day. But enterprise buyers should pause. Many of these […]