Blog
What topics will you be covering at Forrester? I’m excited to dive deep into coverage areas revolving around design workflows, tools, and services for the CX function. Some buckets I hope to explore around this realm include: Design thinking in practice and how to make it accessible, specifically for collaboration teams that work with design […]
Blog
We are happy to announce the publication of a collection of data snapshots on senior technology decision-makers’ attitudes and behaviors around being future fit. Forrester defines future fit tech strategy as “an approach to technology that enables an organization to quickly reconfigure business structures and capabilities to meet customers’ future needs and expectations.” In fact, […]
