Media Alert

The number of people online around the world will grow more than 45 percent to 2.2 billion users over the next five years, according to a new report by Forrester Research, Inc. (Nasdaq: FORR). Asia remains the biggest global Internet growth engine: 43 percent of the world’s online population will reside in Asia by 2013, [...]

Forrester Research, Inc. (Nasdaq: FORR) will broadcast its second-quarter results conference call on the Web at 11:00 a.m. Eastern time on Thursday, July 30, 2009. The call will be available at www.forrester.com. Investors who want to hear the call should log in to www.forrester.com at least 15 minutes prior to the event’s broadcast. Participants may [...]

WHAT: Forrester Research, Inc. (Nasdaq: FORR) Security Forum 2009: Shift Happened: Navigating The New Security & Risk Reality The days of double-digit growth in security and risk management (SRM) budgets are gone — at least for now. Heading into 2010, Forrester anticipates that SRM budgets will be flat or declining. In the past, the ever-changing [...]

When it comes to how people buy online, retailers are paying as much attention to how the shopping experience ends as to how it starts. According to “The State Of Retailing Online 2009: Merchandising Report,” conducted by Forrester Research, Inc. (Nasdaq: FORR), which surveyed 117 respondents, this year retailers plan to focus heavily on improving [...]

IT professionals in the Emerging Asian countries of China, India, and Vietnam are the most optimistic about IT budgets this year, with 19 percent of respondents expecting to increase their tech spending in 2009, followed by Latin American IT professionals at 12 percent, according to a new survey by Forrester Research, Inc. (Nasdaq: FORR). The [...]

Global purchases of IT goods and services by businesses and governments in 2009 are projected to decline by 10.6 percent when measured in US dollars, compared with the 3 percent decrease previously projected at the beginning of the year by Forrester Research, Inc. (Nasdaq: FORR). The latest quarterly update of Forrester’s IT spending outlook also [...]

Experian, Progressive, and Vanguard are the winners of the inaugural Forrester Research (Nasdaq: FORR) Voice Of The Customer Awards, announced today at the Forrester Customer Experience Forum. The Voice Of The Customer Awards recognize initiatives that enable companies to dramatically improve how they collect, interpret, and react to customer feedback. More than 600 people attended [...]

The number of US households paying bills online will grow from 48 million this year to 63 million by 2014, according to a new forecast by Forrester Research Inc. (Nasdaq: FORR). The 5.4 percent compound annual growth rate reflects a maturing market where growth rates will shrink in the years ahead, but it also reflects [...]

Spending on email marketing in the US will balloon to $2 billion by 2014 — a nearly 11 percent compound annual growth rate — according to a new forecast by Forrester Research Inc. (Nasdaq: FORR). Falling CPMs (cost per thousands), a high return on investment, and growing consumer use of social email accounts will fuel [...]

Forrester Research, Inc. (Nasdaq: FORR) holds Investor Day 2009 for sell-side analysts and institutional investors on Tuesday, June 16, 2009 at its corporate headquarters in Cambridge, MA. While attendance to the event is by invitation only, Investor Day will be webcast live on www.forrester.com and a replay will be available until September 16, 2009.

Modernizing key legacy applications is the top software initiative for businesses this year, according to a new survey by Forrester Research, Inc. (Nasdaq: FORR). The survey of more than 2,200 IT executives and technology decision-makers in North America and Europe is Forrester’s largest annual study of software spending and adoption trends for both enterprises and [...]

Fueled by a need for marketing organizations to be more accountable to the business and a shift in marketing budgets’ allocation for interactive channels, in order to match consumers’ migration online, the US Web analytics market will grow to $953 million by 2014 — an impressive 17 percent compound annual growth rate — according to [...]

With angry and mistrustful customers stung by the worst financial crisis in more than half a century, US financial services firms fell to their lowest rating ever in the sixth annual Customer Advocacy ranking by Forrester Research, Inc. (Nasdaq: FORR). Perennial standouts USAA and State Farm Insurance remain the highest-rated companies, former high-flyers Vanguard and [...]

More than 1,000 business technology professionals attended Forrester Research’ class=”newpage” target=”_blank”s (Nasdaq: FORR) IT Forum, which concluded today in Las Vegas. Despite businesses’ ongoing budget and personnel cuts due to the recession, IT Forum demonstrated to attendees spanning IT roles such as CIOs, Enterprise Architecture professionals, and Sourcing & Vendor Management professionals that now is [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced Investor Day 2009 for sell-side analysts and institutional investors on Tuesday, June 16, 2009 at its corporate headquarters in Cambridge, MA. While attendance to the event is by invitation only, Investor Day will be webcast live on www.forrester.com (http://www.thomson-webcast.net/us/dispatching/?event_id=44f2fbfabde5c654d7ce166310f4d4b6&portal_id=9bdc51a02efc622e94e3b31134d367e2) and a replay will be available until September 16, [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced that Forrester Chairman and Chief Executive Officer George F. Colony and Chief Financial Officer Michael A. Doyle will speak at the UBS annual Global Technology and Services Conference on Wednesday, June 10, 2009. George F. Colony and Michael A. Doyle will address the forum attendees at 11:00 a.m. [...]

The economy is forcing online retailers to change their marketing tactics in order to acquire and retain customers, according to findings from The State of Retailing Online 2009, the 12th annual Shop.org study conducted by Forrester Research Inc. (Nasdaq: FORR). The survey of 117 online retailers also found that, while the number of companies focusing [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced its first-quarter ended March 31, 2009 financial results. First-Quarter Financial Performance Total revenues were $56.4 million, compared with $55.0 million for the first quarter of last year. On a GAAP-reported basis, Forrester reported net income of $2.6 million, or $0.11 per diluted share, compared with net income of [...]

Social technologies are enabling marketing professionals to engage in low-cost, low-risk innovation during the current recession, according to best practices shared among more than 600 attendees at the Forrester Research Inc. (Nasdaq: FORR) Marketing Forum this week in Orlando, Fla. Marketing budgets are following the innovation trail — social media spending in the US will [...]