Media Alert

WHAT: Forrester Research, Inc. (Nasdaq: FORR) Forrester’s Customer Experience Forum, 2009 — The Customer Experience Journey: Keeping Momentum In A Downturn Now more than ever, executives say that customer experience is critical to how their firms compete. They’re right; Forrester’s research shows a high correlation between good customer experience and increased customer loyalty. The bad [...]

WHAT: Forrester Research, Inc. (Nasdaq: FORR) IT Forum EMEA 2009: Redefining IT’s Value To The Enterprise IT starts and ends with the bottom line – always has. And in a climate where cost cutting can come easier than double-digit revenue growth, a bottom-line focus has never been more important. But it’s also a time for [...]

US business and government purchases of IT goods and services will decrease by 3.1 percent in 2009, compared with the 1.6 percent annual increase previously projected by Forrester Research, Inc. (Nasdaq: FORR). With the US economy dropping at an annual rate of 6.3 percent in Q4 2008 and most professional economic forecasters reducing their predictions [...]

WHAT: Forrester Research, Inc. (Nasdaq: FORR) IT Forum 2009: Redefining IT’s Value To The Enterprise IT starts and ends with the bottom line — always has. And in a climate where cost cutting can come easier than double-digit revenue growth, a bottom-line focus has never been more important. But it’s also a time for IT [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced that Forrester Chief Financial Officer Michael Doyle will speak at the Thirteenth Annual New York Emerging Growth Institutional Investor Forum on Wednesday, March 25, 2009. Michael Doyle will address the conference attendees at 11:35 a.m. Eastern time, at the Grand Hyatt Hotel in New York City.

Software-as-a-service (SaaS) has evolved beyond its early roots in customer relationship management (CRM) and human capital management (HCM) applications — though both applications continue to demonstrate high potential for growth in the enterprise — and is now gaining traction in areas such as Web conferencing, collaboration, and IT service management (ITSM). These categories will experience [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced that Forrester Chief Financial Officer Michael Doyle will speak at the Noble Financial Boston UnCommon Event next Thursday. Michael Doyle will address the conference attendees on March 12, 2009, at the Hilton Boston/Financial District in Boston at 4:15 p.m. Eastern time. For more information and a link to [...]

A majority of companies have adopted server virtualization, and a small but growing number of firms are piloting cloud computing initiatives, according to a new survey by Forrester Research, Inc. (Nasdaq: FORR). The survey of 2,600 technology decision-makers in the US and Europe is Forrester’s largest annual survey of emerging hardware trends for both enterprises [...]

WHAT: Forrester Research, Inc. (Nasdaq: FORR) Marketing Forum 2009: Using The Down Economy To Catalyze Marketing Change In this economic climate, Marketing & Strategy professionals are faced with lower customer spending and marketing budget cuts. As a result, many brands go into “survivalist mode” — slashing experimental programs and scrutinizing every dollar spent on existing [...]

Despite the fact that 77 percent of business technology decision-makers engage with social media on the job, most B2B marketers are not effectively using social technologies to influence the purchasing decisions of their customers, according to new research from Forrester Research, Inc. (Nasdaq: FORR). Leveraging the same analytical framework pioneered by Forrester’s Social Technographics® Profile [...]

WHAT: Forrester Research, Inc. (Nasdaq: FORR) IT Infrastructure & Operations Forum 2009: Transforming IT Infrastructure & Operations IT Infrastructure & Operations (I&O) professionals are tasked with conflicting requirements. On one hand, they need to streamline their operations by constantly consolidating IT assets and implementing more efficient infrastructure. Yet on the other hand, they must also [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced that Forrester Chairman and CEO George F. Colony will present at the 11th Annual Credit Suisse Global Services Conference and Forrester Chief Financial Officer Michael Doyle will speak at the Robert W. Baird & Co. 2009 Business Solutions Conference. George Colony will address the Credit Suisse conference attendees [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced its financial results for the fourth quarter ended December 31, 2008 and full-year 2008. Fourth-Quarter Financial Performance Total revenues were $62.9 million, compared with $58.4 million for the fourth quarter of last year. On a GAAP-reported basis, which reflects an effective tax rate of 23 percent, Forrester reported [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced a reduction in force of approximately 50 jobs, or an estimated five percent of its workforce, across various functions and geographies worldwide. This positions the company to compete better in the current economic climate. The company anticipates that it will incur pre-tax expenses of approximately $2.5 to $3 [...]

WHAT: Forrester Research, Inc. (Nasdaq: FORR) Forrester’s Security Forum EMEA 2009 – Managing Security And Risk In An Uncertain Climate. Nothing is constant but change: changing business models, changing demands from customers, radical new information technologies, and an atmosphere of increasing scrutiny from just about everyone. Add to these challenges the increasing risks posed by [...]

Forrester Research, Inc. (Nasdaq: FORR) will broadcast its fourth-quarter and full-year 2008 results conference call on the Web at 11:00 a.m. Eastern time on Wednesday, February 11, 2009. The call will be available at www.forrester.com. Investors who want to hear the call should log in to www.forrester.com at least 15 minutes prior to the event’s [...]

WHAT: Forrester Research, Inc. (Nasdaq: FORR) IT Infrastructure & Operations Forum 2009: Transforming IT Infrastructure & Operations IT Infrastructure & Operations (I&O) professionals are tasked with conflicting requirements. On one hand, they need to streamline their operations by constantly consolidating IT assets and implementing more efficient infrastructure. Yet on the other hand, they must also [...]

With CD sales plummeting, the online music business model pioneered by Apple¿s iTunes quickly maturing, and consumer piracy of music showing no sign of abating, a new Forrester Research, Inc. (Nasdaq: FORR) report lays out a new paradigm for the future of the European music industry. This evolving business model will increasingly rely on consumers [...]

WHAT: Forrester Research, Inc. (Nasdaq: FORR) Enterprise Architecture Forum 2009: Elevating Architecture Enterprise Architecture professionals are in a unique position to drive the technology strategy that supports rapidly changing business goals, moving closer to the business due to waves of service-oriented architecture and business process management adoption. Business processes, business services, business events, and the [...]