Media Alert

xx The National Association of Purchasing Management (NAPM) and Forrester Research, Inc. (Nasdaq: FORR) announce the release of the NAPM/Forrester Research Report On eBusiness, a first-of-its-kind report that tracks online activity for both manufacturing and nonmanufacturing organizations. The report shows that companies are still in the early stages of Internet adoption, with firms just beginning [...]

Forrester Research, Inc. (Nasdaq: FORR), a leading provider of research and analysis on the Internet and emerging technologies, announced today that customer service offerings from Siebel, Nortel, and Quintus currently hold top spots in its new Customer Service Application TechRankings, consisting of seven participating vendors. Cross-channel capabilities and customer self-service features distinguish first-place Siebel’s 2000 [...]

QVC triumphs with rave reviews from customers and quick phone support in the latest PowerRankings of online general merchandise retailers by Forrester Research, Inc. (Nasdaq: FORR). Forrester’s PowerRankings combines survey data from online consumers and unbiased shopping tests to provide objective rankings of the leading US eCommerce sites. The companies that rank below QVC are [...]

Online business trade in Canada will reach C$272 billion in 2005, representing 18% of all B2B transactions. According to a new Report from Forrester Research, Inc. (Nasdaq: FORR), C$272 billion of the total C$1.54 trillion in B2B trade conducted in Canada will be transacted online in 2005. On a provincial basis, Ontario and Quebec will [...]

Forrester Research, Inc. (Nasdaq: FORR), a leading provider of research and analysis on the Internet and current technologies, announced today that iPlanet’s Application Server 6.0 is currently first place in Forrester’s Application Servers TechRankings. Among 11 products from 10 participating vendors, IBM’s WebSphere Advanced Edition 3.5 is in second place, followed by SilverStream’s third-place Application [...]

Although researchers have studied the buying patterns and purchasing motivations of consumers for a long time, businesses remain poorly understood as buyers. To address this situation, Forrester Research, Inc. (Nasdaq: FORR) today is launching Business Technographics North America, a business segmentation system that predicts the eBusiness budgets, progress and aspirations, technology-buying styles, and technology adoption [...]

The auto industry will adopt a build-to-order (BTO) car manufacturing and sales approach over the next four years to improve market responsiveness and bolster sagging profits. According to a new Report from Forrester Research, Inc. (Nasdaq: FORR), industry players will create a BTO information platform to connect front-end sales processes with back-end manufacturing and logistics. [...]

The penetration of home PCs in Europe will gradually level out toward 2005, with a compound annual growth rate of 7%. Multi-PC owners — consumers with two or more PCs at home — will increase by 19% annually over the next five years and will drive market growth, offsetting the marginal contribution of first-time-PC owners, [...]

Exploding mobile Internet usage and subscriptions won’t make up for a 36% decline in traditional mobile operator revenues, leading average revenue per user (ARPU) to fall 15% in Europe by 2005, according to a new report by Forrester Research B.V. (Nasdaq: FORR). The report asserts that mobile carriers’ operating profits will disappear in 2007 and [...]

Challenging book publishers’ expectations, a new Report from Forrester Research forecasts slow growth for both eBooks and eBook reader devices. However, strong projected sales of custom-printed trade books and digitized textbooks will force publishers to dramatically restructure their processes and technologies. Digital delivery of custom-printed books, textbooks, and eBooks will account for revenues of $7.8 [...]

Nordstrom.com’s superior online shopping experience secures its victory in the latest rankings of online apparel retailers by Forrester Research, Inc. (Nasdaq: FORR). Forrester PowerRankings combines survey data from online consumers and unbiased shopping tests to provide objective rankings of the leading US eCommerce sites. The companies that rank below Nordstrom are Lands’ End, L.L.Bean, Victoria’s [...]

The National Retail Federation (NRF) and Forrester Research, Inc. (Nasdaq: FORR), in conjunction with Greenfield Online, Inc., today announced the results of the latest NRF/Forrester Online Retail Index. According to the 11th survey in this monthly series, total spending on online sales increased from $4.4 billion in October to nearly $6.4 billion in November. More [...]

Forrester Research, Inc. (Nasdaq: FORR) announces the hiring of Senior Analyst Lucine A. King to join the company’s eBusiness Trade research team. King joins Forrester from Booz-Allen & Hamilton, where she served as a lead associate within the Consumer and Engineered Products Industry Practice. King brings valuable experience in consulting, corporate strategy, and marketing channel [...]

Financial services Dot Coms are challenging the viability of mutual funds by introducing alternative investments. According to a new Brief from Forrester Research, Inc. (Nasdaq: FORR), although these new approaches will face stiff industry opposition, they will overcome their hurdles and crush the mutual fund’s dominance as the investment vehicle of choice. “For years, mutual [...]

SmarterKids just barely fends off a challenge from the new Toysrus.com/Amazon.com partnership to finish first in the latest PowerRankings of online toy and game sellers by Forrester Research, Inc. (Nasdaq: FORR). Forrester PowerRankings combines survey data from online consumers and unbiased shopping tests to provide objective rankings of the leading US eCommerce sites. The companies [...]

As firms engage in eBusiness environments, they will need a mechanism to manage the flow of information between partners. Network Supply Chains (NSCs) will act as the prime facilitator in this online collaborative environment, according to a new Report from Forrester Research B.V. (Nasdaq: FORR). Forrester defines an NSC as: A network of inter-enterprise supply [...]

Citibank finishes first with top scores for features and value in this fall’s PowerRankings of online banks by Forrester Research, Inc. (Nasdaq: FORR). Forrester PowerRankings combines survey data from online consumers and unbiased shopping tests to provide objective rankings of the leading US eCommerce sites. The companies that rank below Citibank are Wells Fargo, Bank [...]

Today, more than half of the adults in the UK (51%) have access to the Internet, and 15.4 million (or 32%) of them are regular Internet users, according to the latest half-yearly UK Internet User Monitor™ survey from Forrester Research (Nasdaq: FORR). For the three-week period between 25 October and 20 November 2000, more than [...]

Europe’s firms must reassess their EDI plans in view of new eBusiness network requirements, according to a recent Report by Forrester Research B.V. (Nasdaq: FORR). Forrester predicts that market leaders will migrate first to the open Internet by driving industry-specific XML development and eMarketplaces, but warns laggards to seek external help to speed their migration [...]