Media Alert

As Canada enters eCommerce hypergrowth this year, companies will face a plethora of technology challenges. According to a new Report from Forrester Research, Inc. (Nasdaq: FORR), to support the imminent transformation to eBusiness, Canadian firms must adopt an external technology (exT) strategy — leveraging information technology that is owned and operated by third parties and [...]

Forrester Research, Inc. (Nasdaq: FORR), a leading provider of research and analysis on the Internet and emerging technologies, today announced the appointment of Charles Golvin as senior analyst on the telecommunications research team. Golvin will be based in Forrester’s San Francisco Research Center and will focus on mobile communications, mobile commerce, consumer communications, enhanced services [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced that Kate Delhagen has rejoined the company as a director in research. Most recently, Delhagen played a key role as vice president of strategic planning and business development at lucy.com, an Internet retailer specializing in women’s athletic clothing and gear. “We are all extremely happy to have Kate [...]

With premiums skyrocketing, employers and consumers are looking for an alternative to conventional insurance. Forrester Research, Inc. (Nasdaq: FORR) predicts that emerging eHealth plans will unleash a trend of consumerism in the medical market this year, increasing employee accountability and taking share and profits from HMOs. This prototype will be an important step toward the [...]

Today’s organizational models do not support the focus and speed that eBusiness demands, according to a new Report by Forrester Research B.V. (Nasdaq: FORR). To overcome this, Forrester advises that firms overhaul their existing corporate structure to support short business cycles. The result: companies will become a collection of autonomous business units, dedicated to different [...]

Alaska Airlines soars to No. 1 with a speedy reservation process and online refunds in the latest PowerRankings™ of airlines by Forrester Research, Inc. (Nasdaq: FORR). Forrester’s PowerRankings combines survey data from online consumers and unbiased shopping tests to provide objective rankings of the leading US eCommerce sites. The companies that rank below Alaska Airlines [...]

A wide consideration gap exists today between the early-stage awareness of an auto site visitor and a consumer ready to purchase a car. According to a new Report from Forrester Research, Inc. (Nasdaq: FORR), vast, confusing carmaker sites squander tremendous marketing opportunities owing to misguided online strategies. But smart carmakers will reconfigure their Web sites [...]

Forrester Research, Inc. (Nasdaq: FORR) projects that 6 million US households will prepare tax returns online this year, up from 2 million last year. The increase is owing to a combination of better online tax and financial service offerings and the growing comfort level of online users toward electronically assisted tax preparation. This tax season, [...]

Consumer online auctions will soar to €8.8 billion in Gross Auction Value (GAV) in 2005, but few firms will benefit from the boom. Instead, SMEs will emerge as the real money-generator for online auctions, potentially generating €58 billion in 2005, according to a recent report by Forrester Research (Nasdaq: FORR). “Online auctions show explosive growth [...]

As eCommerce becomes commonplace, smart chemical firms will refocus their Net activity on product development. According to a new Report from Forrester Research, Inc. (Nasdaq: FORR), leading chemical firms will implement a process Forrester calls “adaptive development” — using the Net to craft formulations and services tailored to meet customers’ specific application needs. Since chemical [...]

The UK government’s current strategy for delivering online services is failing to make the grade and is consequently jeopardising £3.7 billion in cost savings, according to a new Report by Forrester Research (Nasdaq: FORR). Recouping these monies will require a new approach to private-sector partnerships, one which includes revenue-sharing models, Forrester advises. In November 2000, [...]

Forrester Research, Inc. (Nasdaq: FORR), a leading provider of research and analysis on emerging technologies, today announced its financial results for the three months and year ended December 31, 2000. For the fourth quarter of 2000, revenues increased 73% to $47.9 million from $27.7 million in the fourth quarter of 1999. Net income for the [...]

While online advertising spend fell slightly in key European markets in December 2000 from the previous month, Forrester Research B.V. (Nasdaq: FORR) predicts a 74% increase in European outlays on online advertising. Forrester expects online ad spending to reach €1.2 billion, up from €690 million in 2000. “The first half of 2001 will be relatively [...]

The National Retail Federation (NRF) and Forrester Research, Inc. (Nasdaq: FORR), in conjunction with Greenfield Online, today announced the results of the latest NRF/Forrester Online Retail Index. According to the 12th survey in this monthly series, total spending on online sales decreased from $6.4 billion in November to $6.1 billion in December. Nearly 20 million [...]

In the midst of dying dot-coms and a bearish stock market, consumers continue to shop online, largely unfettered by the market woes that face many online retailers. According to a new Technographics® Report from Forrester Research, Inc. (Nasdaq: FORR), shoppers won’t abandon online retail because eCommerce gives consumers power — the ability to perform or [...]

Outpost.com scores a decisive victory, helped by free overnight shipping and quick email replies, in the latest PowerRankings of online computing retailers by Forrester Research, Inc. (Nasdaq: FORR). Forrester’s PowerRankings combines survey data from online consumers and unbiased shopping tests to provide objective rankings of the leading US eCommerce sites. The companies that rank below [...]

Decreasing dot-com spending will only temporarily pause online marketing’s growth. According to a new Report from Forrester Research, Inc. (Nasdaq: FORR), traditional US companies using digital marketing — multifaceted marketing campaigns which integrate online advertising, promotions, and email strategies — will spend $63 billion on it annually by 2005. Online advertising alone will rise to [...]

Forrester Research, Inc. (Nasdaq: FORR), a leading provider of research and analysis on emerging technologies and the Internet, plans to Webcast its fourth-quarter and year-end financial results conference call at 11:00 a.m., E.S.T., on Wednesday, January 31, 2001. The call will be available via Webcast at www.forrester.com. Investors who want to hear the call should [...]

Carriers are cramping iDTV in the UK at a critical stage in its development, and a new Report from Forrester Research (Nasdaq: FORR) warns that carriers must begin working with retailers to encourage usage and boost revenues. Forrester also asserts that it will fall to marketers to drive industry standards and then let new intermediaries [...]