Media Coverage

The Wall Street Journal: Senior Analyst Tracy Woo describes how the retail industry remains under pressure to innovate more quickly and take advantage of cloud technologies. Read the full article here. Read more from Tracy here.

The Wall Street Journal: VP, Research Director Mike Proulx shares that content is the currency on which streaming platforms are competing with one another. Read the full article here. Read more from Mike here.

The Washington Post: Analyst Rowan Curran explains ethical issues surrounding ChatGPT and why large language models are notorious for issuing “coherent nonsense.” Read the full article here. Read more from Rowan here.

Marketplace: VP, Principal analyst Sucharita Kodali offers perspective into how high inflation impacted declining December retail sales, especially for small businesses. Read the full article here. Read more from Sucharita here.

CNN: VP, Principal Analyst Mary Pilecki discusses consumer impacts stemming from brands changing their loyalty programs. Read the full article here. Read more from Mary here.  

Training Magazine: VP, Principal Analyst Katy Tynan talks about how talent development bolstered by a skills-first talent strategy will grow in importance to companies focused on outcomes. Read the full article here. Read more from Katy here.

The Wall Street Journal: Senior Analyst Jess Burn describes reasons why email security will receive “extra emphasis” in 2023. Read the full article here. Read more from Jess here.

Adweek: VP, Research Director Mike Proulx discusses why there will be a cooling-off period for the metaverse and NFTs in 2023. Read the full article here. Read more from Mike here.

TechTarget: VP, Research Director Natalie Schibell describes how, in 2023, hospital bankruptcies will drastically increase due to both the US economic environment and healthcare’s employment environment. Read the full article here. Read more from Natalie here.

CNBC: Senior Analyst Jess Burn offers best practices for how individuals and organizations can ward off phishing attempts. Read the full article here. Read more from Jess here.

The Wall Street Journal: VP, Principal Analyst Liz Herbert describes why Salesforce’s customers aren’t currently swayed by added messaging and collaboration features, including Slack. Read the full article here. Read more from Liz here.

CNBC: Senior Analyst Abhijit Sunil offers perspective about why environmental, social, and governance initiatives will remain a top priority for IT across industries in 2023. Read the full article here. Read more from Abhijit here.

Barron’s: VP, Principal Analyst Thomas Husson offers perspective about anticipated product announcements at this year’s CES conference. Read the full article here. Read more from Thomas here.

TechTarget: VP, Research Director Natalie Schibell is interviewed about Forrester’s predictions, including how retail health clinics will transform the primary care space in 2023. Read the full article here. Read more from Natalie here.

The New York Times: Analyst Rowan Curran discusses how, in 2023, tools being utilized for work may start building automatic language generation into their apps. Read the full article here. Read more from Rowan here.

CNBC: Principal Analyst Enza Iannopollo shares perspective around why data privacy rules are increasing and getting stricter worldwide, and how organizations can best comply with these regulations. Read the full article here. Read more Enza here.

The Wall Street Journal: Senior Analyst Allie Mellen discusses cybersecurity companies’ layoffs and how most of these workers, to date, aren’t in technical roles. Read the full article here. Read more from Allie here.

The Wall Street Journal: Principal Analyst Lee Sustar describes how industry clouds are a relatively new product in the enterprise cloud market. Read the full article here. Read more from Lee here.

The Wall Street Journal: Analyst Stephanie Liu offers insights into startup companies offering cash to users who share persona data for advertising and how their success requires both wide adoption by consumers and advertisers and trust from consumers. Read the full article here. Read more from Stephanie Liu here.