BBC News – Ex-Google Ad Boss Builds Tracker-Free Search Engine

The event will share insights and actionable advice to help CX, B2C marketing, and digital leaders increase customer retention and drive revenue growth. LONDON– Forrester (Nasdaq: FORR) today announced the full conference agenda for its CX EMEA event being held in London and digitally on 10–11 May 2023. At a time when consumer brands are bracing for strong, [...]

Forbes: The business outlet highlights key takeaways from Senior Analyst Christina McAllister’s recent report, “Money On The Table: Proof That Customer Service Drives Revenue,” as well as the drivers that have the most impact and influence on a customer’s perception of a brand’s CX. Read the full article here. Read more from Christina here.