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The Straits Times – Deepfake Threats Are Here To Stay. Are Singapore Firms Prepared?
The Straits Times – Deepfake Threats Are Here To Stay. Are Singapore Firms Prepared?
The Straits Times: An article about the dangers of deepfakes includes insights from Senior Analyst Meng Liu on whether businesses in Singapore are prepared for any upcoming deepfake threats.
Read the full article here. Read more from Meng here.
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Use Journey Maps To Kick-Start A CX Transformation
This complimentary guide will show you how to leverage customer journey maps to spur investment and interest in CX, as well as boost performance.
When brand experience and customer experience are improved together, firms can achieve up to 3.5x revenue growth and drive higher customer retention and loyalty CAMBRIDGE, Mass., January 16, 2025 — According to Forrester’s (Nasdaq: FORR) Brand And Customer Experience Together Power Growth research report, a strong brand experience (BX) and customer experience (CX) are crucial drivers [...]
The enhanced capabilities enable buyers to make more informed purchasing decisions regarding tech and service providers CAMBRIDGE, Mass., December 5, 2024 — Forrester (Nasdaq: FORR) today announced key enhancements to the Forrester Wave™, a comprehensive guide for buyers evaluating technologies and services in the marketplace. Available to Forrester Decisions and Forrester Market Insights clients, the updates simplify [...]
