Forrester Decisions for Product Management

Successful companies don’t just create products to address known customer needs. They also deeply understand customers’ unspoken and evolving needs and look at new ways of adding value. But how? Product management leaders are at the center of this shift and must expand their view to manage the entire product experience — addressing those unspoken and evolving needs — to continually deliver more value.

Forrester Decisions for Product Management helps product management leaders and their teams better take on these expanding responsibilities, uncover innovation opportunities that address current and future customer needs, and create a consistent, collaborative approach to managing products through their lifecycle. With a combination of bold vision, curated tools and frameworks, and hands-on guidance, you’ll create standout product experiences and spark consistent growth across the portfolio.

Create Standout Product Experiences

Drive Growth Through Innovation

Focus product investments on the highest-value customer needs to fuel growth and profitability.

Establish Best Practices For Digital Products

Adopt customer collaborative practices that emphasize customer insights, analytics, and experimentation.

Lead A High-Performing Team

Develop product managers as leaders who forge alignment and help shape the direction of the company.

Key Priorities

As a product management leader, you’re under constant pressure to deliver on today’s priorities while staying one step ahead of what’s coming tomorrow. Forrester Decisions for Product Management is tailored to help you focus on your most pressing priorities:

  • Discover Customer Needs That Will Drive Innovation
  • Build Winning Digital Products
  • Improve The Product Lifecycle Process
  • Implement Values-Based Pricing
  • Manage The Product Portfolio
  • Enable Agile Product Management And Development Alignment
  • Lead A High-Performing Product Management Ecosystem

What’s Included In This Service

Forrester Decisions services are uniquely built to give you strategic insights for your role as a business leader in your organization and help you deliver on your functional role as a division or department leader. Here’s what’s inside:

Stay ahead of changing customer and market dynamics, plan for the future, and set your strategy with leading research. ​

  • Customer obsession research
  • Customer insights
  • Trends and predictions
  • Market forecasts
  • Technology and service provider landscapes

Empower your team to conquer your priorities with proven strategic models and plug-and-play templates. ​

  • KPIs and peer benchmarks​
  • Assessments​
  • Strategic models​
  • Strategy templates​
  • Forrester Wave™ evaluations for your function
  • Certification courses

Accelerate progress and de-risk decisions with best practices tailored to you and your team​.

  • Guidance sessions​
  • Peer discussions
  • Event attendance​
  • Dedicated relationship management

Working with Forrester’s best-in-class processes helped us gain the necessary confidence to develop and manage our SaaS pricing and packaging.


 Chief revenue officer, technology manufacturer

Service Model Spotlight

The Forrester Expanding Product Management Sphere

The Expanding Product Management Sphere illustrates the broader role that product management must take on as its responsibilities expand to oversee the entire product experience.

Support For Leaders And Team Members

Forrester Decisions for Product Management offers multiple levels of service to ensure the right expertise and degree of support for you and your team. All service levels offer access to research, tools, data, and certification courses.

 

Leader 

Procure deep expertise across your functional discipline through expert-led guidance sessions that help you apply unique research, tools, and data to your specific needs.

Team 

Develop a common language and toolset to strengthen your team’s expertise and skill sets with access to relevant certification courses and insights.

Meet A Few Of Our Product Management Analysts

Looking for more time with experts? 

Get in touch with our consultants to jump-start your initiative, execute on your B2B transformational strategies, or anything in between.


Blog

AI Pricing Is Product Strategy: Five Questions Every Product Manager Must Answer Early

Lisa Singer February 23, 2026
AI pricing isn’t something you bolt on after the product is built. It is product strategy — shaping adoption, ROI, and long-term monetization. Yet most B2B teams still treat pricing as a late-stage deliverable instead of an early design decision. This blog outlines the five dimensions every PM and marketer must consider when pricing AI […]
Blog

How HCLTech Won A Forrester B2B Programs Of The Year Award — And How Your Team Could Be Next

Phyllis Davidson January 23, 2026
B2B marketers face growing pressure to produce personalized content that truly connects and resonates with buyers, and their organizations need smarter, faster, and more scalable ways to deliver this. Next week, we’ll publish a case study about HCLTech — a global technology leader — that demonstrates how delivering this type of content is possible when […]
Blog

Hello, GTM Singularity: Turn Ideas Into Action At B2B Summit North America

Dave Frankland January 15, 2026
Buyer autonomy and the prevalence of AI are collapsing go-to-market fault lines. This isn’t just a catalyst to change — it’s an opportunity to reset with a new, resilient, and connected GTM approach.
Blog

Six Essentials For Managing Platforms And Portfolios

Beth Caplow January 8, 2026
Learn the key steps to managing platforms and portfolios and see how Forrester’s Portfolio Model helps vendors grow using integrated solutions.

How can we help?

Fill out the form, and we will contact you.

0/500 Max characters reached

Thanks, we will be in touch soon. In the meantime please subscribe to our insights or give us a call:
+44 (0) 2073 237741 (Europe)
+1 615-395-3401 (United States)
+65 6426 7006 (Asia)