Hannah Jachim

Researcher

Author Insights

Blog

European Banks Have Room To Grow — And Leaders To Learn From

Aurelie L'Hostis September 24, 2025
Forrester’s Total Experience Score shows that many European banks aren’t delivering on brand promises. Explore which banks lead in customer and brand experience.
Blog

IAA Mobility Is Still A Car Show

Paul Miller September 18, 2025
Forrester analysts visited the IAA Mobility trade show in Munich this year. Here’s some of what they saw and some of what they missed.
Blog

AI In Events: A Promise Waiting To Be Realized

Conrad Mills June 3, 2025
AI has the potential to remake how we plan and execute B2B events. Yet despite its potential, Forrester data shows that current uptake is low. Get some insight and analysis of the data from our recent survey on B2B events.
Blog

Events Are Under Pressure — Six Findings From Forrester’s Q1 2025 State Of B2B Events Survey

Conrad Mills May 23, 2025
Over the past year, B2B event teams have faced mounting challenges. A volatile economic and political climate has intensified existing pressures around inflation, budgets, and staffing. At the same time, competition for attendees and sponsors has grown fiercer, with leaders struggling to attract both the quantity and quality of participants needed to meet their goals. […]
Blog

Embracing Local Flavors: Understand Regional Differences In B2B Marketing In Europe

Christina Schmitt October 21, 2024
European B2B marketing is conquering challenges as businesses navigate fluctuating economic climates, process inefficiencies, data management challenges, and recruitment difficulties. Forrester’s Marketing Survey 2024 delves deep into how France, Germany, Italy, Spain, and the UK each present unique markets with distinct regional needs. The insights reveal that:  Investment enthusiasm is shifting across boarders but tech matters […]
Blog

Keeping Ahead Of The Curve: How To Master European B2B Growth Amidst Challenges

Christina Schmitt September 16, 2024
European B2B marketers are charting their course through a multifaceted and shifting terrain. Confronted with fluctuating economic climates, inefficiencies in processes, data management hurdles, and recruitment challenges, these decision-makers are tasked with driving customer-obsessed growth through enhanced efficiency and a strong emphasis on innovation to stay ahead in the game.  Delving into insights from Forrester’s […]
Blog

The State Of Digital Experiences In Manufacturing In 2024

Paul Miller March 27, 2024
On-the-glass and below-the-glass technologies drive digital experiences in manufacturing and help manufacturers adapt to changing customer demands, optimize production processes, and enhance collaboration across the supply chain. Learn how in this preview of our new report.
Blog

How Beauty Brands Can Bolster Their Website To Boost Their DTC Business

Nicole Murgia March 18, 2024
We reviewed 26 beauty brand websites to compare their direct-to-consumer strength and glean best practices for long-term success. Learn our three key findings in this blog.
Blog

Optimize Digital Budgets, Service Providers, And Skills — Or Lose The Digital Race

Dan Bieler November 23, 2023
Forrester surveyed digital business strategy decision-makers globally on their priorities, investments, and organizational structures.