natural language processing (NLP)
Natural language processing (NLP) is one of the most challenging areas of AI technology to master. Our expert research will help your firm effectively deliver natural language interactions to your customers for improved CX.
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Apple iOS 16: My Takeaways
Apple continues to strive to make experiences easy, secure, and private for its customers. Here, I’ll focus on the aspects of “easy” here, and what popped for me in Apple's keynote at WWDC 2022.
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Long-Form Natural Language Generation Is In Play This Week
A Forrester recommendation in a recent report is coming to fruition. In our Augmented BI Holds New Promises, But It’s Still Early Days report, we recommended to “find the right balance between customization and automation in NLG.” We also described two forms of natural language generation (NLG) for analytics: short-form NLG — automated but limited […]
Forrester Decisions For Digital Business & Strategy
Let us guide you to the next level of digital excellence. Drive growth, build powerhouse teams, quash disruptors.
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Most Chatbots Disappoint — Here’s How To Make Them Better
To create an effective chatbot you need to master conversation design, a new discipline for experiences based on conversational AI.
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了解最新自然语言处理(NLP)用例,助力企业构建规模化项目
近几年,随着人工智能算法的不断突破,自然语言处理(NLP)技术也有了突飞猛进的发展。它很快从一个研究性课题发展成为了全球企业都可应用的成熟技术。知识图谱、智能文档提取以及基于AI的文本分析能力使得NLP技术在各个垂直领域和业务流程中有了更好的应用。点击“阅读更多”了解具体细节。
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Learn From Natural Language Processing Use Cases To Build Your Projects In Production
Many solutions have already adopted technologies we introduced in AI 2.0. Check out how banks and insurers in APAC benefit from NLP.
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Announcing The Forrester Wave™: Insights-Driven Business Process Outsourcing, Q4 2020
Buyer demand for greater value from insights and technology such as RPA, data science, machine learning, and advanced analytics are forcing both classical BPO and omnichannel BPO vendors to retool themselves into insights-driven BPO's.
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Amplify Intelligence With AI And Analytics — Forrester’s Virtual Data & Insights Forum, October 13–15
They say data is the new oil. They say data is the new currency. They say data is the key competitive differentiator. All true. But reality is sobering: Only 7% of firms report advanced, insights-driven practices. Respondents to the same survey claimed that less than half (49%) of all business decisions in their enterprise are […]
Technology & Innovation North America
New demands require new strategies. Learn more at Forrester’s flagship technology event.
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Preparing For The Future: The 2020s Will Demand More From Your Tech
The 2020s announced their arrival with a bang this year. Find out what IT leaders can do to better align their tech stack to the coming wave of risks and changes.
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The Disruptive And Problem-Solving Potential Of Emerging Technologies In CPG, Healthcare, And Retail
Emerging technology is always changing, so we wanted to understand the impact on different industries. In this audio series, we speak with our analyst colleagues Jeff Becker, George Lawrie, and Arielle Trzcinski to explore how emerging technologies are changing (and will in the future), even solving some of the most important and complex issues in four key sectors: consumer packaged goods (CPG), healthcare providers, healthcare insurers, and retail. In a world where […]
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BI Is Dead; Long Live BI
Enterprise BI is not dead, It's alive and thriving. But there are changes ahead. Learn about five of them here.
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Just Published: Dual Forrester Wave™ Evaluations On Text Analytics
Enterprises have been successfully leveraging analytics platforms such as business intelligence (BI), predictive analytics based on machine learning (PAML), cognitive search, and others for multiple applications and use cases for decades. That has not been the case with text analytics or natural language processing (NLP) technologies. Forrester tracks over a hundred vendors whose platforms are […]
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Insurtech Funding Roundup, Q1 2020: Investors Reduce Risk As The COVID-19-Induced Downturn Settles In
Insurtech funding contracted last quarter amid economic uncertainty. As the pandemic and its aftereffects linger, the outlook
remains unclear.
Are You Testing Your AI Enough?
Bad AI can erode trust. Learn why (and how) to properly test your AI-infused applications.
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Breaking Down The 10 Need-To-Know Emerging Technologies
From natural language generation to quantum computing, a look at what's gaining traction and what it could mean for companies.