More and more, I hear from leading B2B channel organizations that they are looking to redesign or re-architect their channel partner program. An organization’s channel program is the underlying structure from which its partners are managed. Each organization’s channel strategy and channel ecosystem is unique and can include thousands of partners of various partner types, business models, sizes and commitment levels.
Today’s channel ecosystems involve new partner types, emerging and hybrid partner business models, non-traditional partnering opportunities, and expanding and contracting partner value. The structure of many historical partner programs cannot support the organization’s channel transformation as it adapts the business to meet evolving channel strategies. Many organizations struggle to modernize their partner programs to address new and expanded routes to market, consolidate and/or simplify disjointed programs, and incorporate best practices (e.g. value measures, specializations, competencies). The need to formalize a structure from which to manage these partners – allowing for tier-level status to be awarded on the basis of the partner’s relative value and commitment to the supplier – has become an initiative of extreme importance for most channel leaders.
At what point do you need to consider modernizing your channel partner program? Here are five key triggers:
- The organization is new to the channel or entering it for the first time with no established partner program in place
- The partner program has not been updated in the last three years
- The channel ecosystem includes new or modified routes to market/partner types
- Partner program performance in decline – e.g. lack of profitability by program tier level, top tier partners not growing
- The current partner program is no longer competitive, resulting in a negative and lasting impact on partner satisfaction, commitment and loyalty
Please join us at SiriusDecisions Summit 2018 in Las Vegas May 8-10, as we unveil a new framework for modernizing your channel partner program along with other key models, frameworks and best practices for marketing, product, sales and channel professionals. Click here for more information and to register