Media Coverage

The Wall Street Journal: Principal Analyst Christopher Gilchrist discusses how tech leaders, in looking at the current job market, should avoid being aggressive with short-term cuts and instead “reposition” their current staff to focus on business strengths. Read the full article here. Read more from Christopher here.

The Washington Post: Analyst Stephanie Liu outlines best practices consumers should consider regarding zero-party data transactions. Read the full article here. Read more from Stephanie here.

CNBC: In a video interview, Analyst Rowan Curran (starting at 1:06, 6:41, 9:01, and 11:58) breaks down the hype surrounding ChatGPT, as well as its applicable use cases and current limitations. Watch the interview here. Read more from Rowan here.

The Indian Express: This outlet features commentary from VP, Principal Analyst Thomas Husson about Samsung’s smartphone strategy for the year ahead per its Samsung Galaxy Unpacked 2023 event. Read the full article here. Read more from Thomas here.

Reuters: Glenn O’Donnell discusses Intel’s latest earnings and the company’s planned “turnaround.” Read the full article here. Read more from Glenn here.

Reuters: Senior Analyst Nikhil Lai describes how advertisers may see their Google ads become less effective if the company loses access to data signals. Read the full article here. Read more from Nikhil here.

The Wall Street Journal: VP, Principal Analyst Brendan Witcher describes how the need to digitize operations to cut costs and reduce dependency on manual labor is forcing chains to play catch up on bandwidth. Read the full article here. Read more from Brendan here.

Consumer Goods Technology: Chief Business Technology Officer Steve Peltzman offers perspective about how retailers are increasingly turning to real-time feedback to ensure greater customer experiences. Read the full article here. Read more from Steve here.

The Wall Street Journal: VP, Principal Analyst David Truog emphasizes how companies should exercise care when working with new ChatGPT technology to make customer-service chatbots smarter. Read the full article here. Read more from David here.

Associated Press: Analyst Rowan Curran offers insights into why Microsoft is investing billions in ChatGPT-maker OpenAI. Read the full article here. Read more from Rowan here.

The Wall Street Journal: Senior Analyst Tracy Woo describes how the retail industry remains under pressure to innovate more quickly and take advantage of cloud technologies. Read the full article here. Read more from Tracy here.

The Wall Street Journal: VP, Research Director Mike Proulx shares that content is the currency on which streaming platforms are competing with one another. Read the full article here. Read more from Mike here.

The Washington Post: Analyst Rowan Curran explains ethical issues surrounding ChatGPT and why large language models are notorious for issuing “coherent nonsense.” Read the full article here. Read more from Rowan here.

Marketplace: VP, Principal analyst Sucharita Kodali offers perspective into how high inflation impacted declining December retail sales, especially for small businesses. Read the full article here. Read more from Sucharita here.

CNN: VP, Principal Analyst Mary Pilecki discusses consumer impacts stemming from brands changing their loyalty programs. Read the full article here. Read more from Mary here.  

Training Magazine: VP, Principal Analyst Katy Tynan talks about how talent development bolstered by a skills-first talent strategy will grow in importance to companies focused on outcomes. Read the full article here. Read more from Katy here.

The Wall Street Journal: Senior Analyst Jess Burn describes reasons why email security will receive “extra emphasis” in 2023. Read the full article here. Read more from Jess here.

Adweek: VP, Research Director Mike Proulx discusses why there will be a cooling-off period for the metaverse and NFTs in 2023. Read the full article here. Read more from Mike here.

TechTarget: VP, Research Director Natalie Schibell describes how, in 2023, hospital bankruptcies will drastically increase due to both the US economic environment and healthcare’s employment environment. Read the full article here. Read more from Natalie here.