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CAMBRIDGE, Mass., October 22, 2025 — Forrester (Nasdaq: FORR) today announced that BNP Paribas Bank Polska has been named a 2025 recipient of its Security & Risk Enterprise Leadership Award. BNP Paribas Bank Polska will be recognized at Forrester’s Security & Risk Summit, taking place in Austin, Texas, and digitally, on November 5–7, 2025. This [...]

Citibank, HSBC, and Raffles Health Insurance received the highest Total Experience Scores in the banking, investment, and health insurance sectors, respectively Singapore, October 22, 2025 — Forrester (Nasdaq: FORR) has released its inaugural Total Experience Score rankings for financial services firms in Singapore in 2025, revealing a wide disparity between how well banks, investment firms, [...]

The United States Department of the Navy, Takeda Pharmaceuticals, and Bank of America recognized for aligning their technology strategies to drive business growth CAMBRIDGE, Mass., October 20, 2025 — Forrester (Nasdaq: FORR) today announced that US military department the United States Department of the Navy, pharmaceutical company Takeda Pharmaceuticals, and US banking institution Bank of [...]

CAMBRIDGE, Mass., October 16, 2025 — Forrester Research, Inc. (Nasdaq: FORR) will broadcast its third-quarter earnings conference call at 4:30 p.m. ET on October 30, 2025.  The call will be available at Forrester.com. Investors who wish to hear the call should log on at least 15 minutes prior to the broadcast. Participants may pre-register for the call here.  Instructions are provided to ensure that the necessary audio applications are [...]

Westpac Dominates Australian Mobile Banking For The Third Consecutive With Tailored Digital Experiences   SYDNEY, 30 September 2025 — A new Forrester (Nasdaq: FORR) report reveals that while Australian banks have improved their mobile app experiences, most still don’t provide personalized digital experiences or tools that help customers manager their long-term financial health. According to Forrester’s 2025 Financial Services Banking Survey, 69% of Australian online adults used a mobile banking app in the past month, making [...]

According to Forrester’s Digital Experience Review™: North American Mobile Banking Apps, Q4 2024 evaluation, consumers view North American banks’ mobile apps as largely undifferentiated. Mobile apps have become the channel of choice for tens of millions of banking customers. Currently though, 65% of US and 62% of Canadian banking customers, respectively, want to accomplish any [...]

According to Forrester’s Digital Experience Review™: Europe Mobile Banking Apps, Q3 2024, 85% of European online banking customers use mobile apps frequently. However, to optimize the mobile banking experience, European banks need to implement more robust fraud and security measures, focus on inclusion and accessibility to deliver customer value and earn trust, and deploy more [...]

Following its initial list of the top 10 emerging technologies for 2024, Forrester has released a new report, Ten More Top Emerging Technologies For 2024, which identifies additional technologies that can deliver tangible return on investment for firms over the next two years, including: Aerial drones. Unmanned aerial drones, which can fulfill commercial tasks like [...]

Reuters: This article includes insights from Vice President and Research Director Ashutosh Sharma about how fees for H-1B visas could shut down one of the main talent channels for US technology companies, driving up IT service costs and increasing the offshoring of services. Read the full article here. Read more from Ashutosh here.

The Economic Times: Principal Analyst Leslie Joseph explains that data residency lets AI firms assure clients that enterprise content remains stored within a specific country, reducing legal friction and enabling procurements in the regulated sector. Read the full article here. Read more from Leslie here.  

The Drum: The publication highlights Principal Analyst Daryl Wrights’s B2B Summit EMEA session, which emphasizes how AI search and social influencers are emerging as key sources for B2B buyers, influencing marketing and engagement strategies. Read the full article here. Read more from Daryl here.

Associated Press: This publication discusses Forrester’s 2026 AI predictions, highlighting Vice President and Research Director Sudha Maheshwari’s comments about how businesses are scrutinizing the return on investment of AI agents as the initial hype fades, warning that “every bubble inevitably bursts”. Read the full article here. Read more from Sudha here.