Vicki Brown

VP, Principal Analyst

Forrester Bio

Author Insights


Adobe Journey Optimizer – B2B Edition Makes Buying Group Adoption Easier

Vicki Brown April 4, 2024
Adobe has announced the Adobe Journey Optimizer - B2B Edition, which allows B2B marketers to create buying groups and orchestrate journeys for buying groups at scale. This new functionality helps B2B organizations align with sales, target buyer roles more effectively, and measure marketing’s impact on revenue.

Announcing Forrester’s B2B Program Of The Year Award Winners For North America

Cristina De Martini April 4, 2024
Get ready to be inspired by these best-practice program implementations across B2B marketing, sales, and product. We reveal which eight companies will be honored at B2B Summit North America in May.

Check It Out: Now Is The Time to Examine Your Revenue Operations Capabilities

Vicki Brown June 29, 2023
Realize your maximum revenue operations potential and define your revenue operations strategy by starting with a maturity assessment of your revenue operations capabilities.

Recycle Opportunities To Make The Most Of Your B2B Investments

Vicki Brown March 3, 2022
When you’re tracking B2B opportunities, some will inevitably take a detour. Learn how to manage those opportunities to successfully reengage these potential deals.

Demand Program Plays: Get And Move Buying Group Members Through The Waterfall

Laura Cross October 7, 2021
Traditional acquisition and nurture programs have ignored the reality of how buyers work together. Buyers work as a group to make a unified decision. As organizations embrace the reality of buying groups, demand programs must change from focusing on individuals to opportunities. The new B2B Revenue Waterfall needs demand programs to get new opportunities into […]

Demand Programs — Using Rules To Design Program Flows

Laura Cross October 7, 2021
Demand marketers need a scalable and repeatable process to support buying group needs while in a demand program. Demand programs have program objectives with corresponding program plays to get and move opportunities with connected buying group members through the B2B Revenue Waterfall. Demand program plays are different types of programs to support demand program objectives of activate, […]

B2B Marketers Should Bury the Lead

Vicki Brown July 1, 2020
It was never about leads; it has always been about the group of individuals — the buying group — that makes the purchasing decision. As marketers, we’re taught to not bury the lead. We’re taught to start any piece with the main point. And it is ironic, because as it relates to demand generation, B2B […]

Surprise! You Can Set Up the Demand Unit Waterfall™ in Salesforce With Standard Functionality

Vicki Brown February 13, 2020
  • The Salesforce winter 2020 release incorporates updates that allow users to set up the SiriusDecisions Demand Unit Waterfall with standard functionality
  • Users can systemize and connect contacts with buying groups within Salesforce using the new features of the opportunity contact role object
  • Allowing marketing, teleservices and sales to attach additional contacts to an opportunity and complete the buying group enables teams to deliver better-informed responses to buying group members

Top 10 Considerations to Set Up Your Demand Unit Waterfall™

Vicki Brown June 25, 2018
  • The SiriusDecisions Demand Unit Waterfall offers a new and improved way of operating demand management processes
  • Organizations must understand which areas must be reviewed before setting up their Demand Unit Waterfall
  • Consider buying roles, reports, service-level agreements and other important elements before debuting new demand processes