AI is moving deeper into technology organizations, operations, and everyday work. For technology leaders, the challenge now is turning that momentum into meaningful business results.

How do you move employees from experimenting with AI to using it consistently? How should IT operating models evolve? And how do you build the technology capabilities needed to scale AI and drive transformation?

At Technology & Innovation Forum East, November 4–5 in New York City, technology leaders from Moeve, TD Financial, the Associated Press, Genpact, and Erie Insurance will share what they are learning as they tackle these challenges firsthand.

Turn AI Experimentation Into Lasting Adoption

Getting people to try AI is one thing. Changing how they work with it every day is much harder.

In Driving AI Use From Party Trick To Behaviors That Stick, Arturo Lopez-Brea Gimenez, head of digital and IT transformation and capabilities at Moeve, joins Forrester senior analyst Kim Herrington to address what it takes to turn AI experimentation into sustained adoption.

Lopez-Brea leads AI adoption and digital transformation at Moeve, with a focus on embedding AI into day-to-day work and driving human-centric change at scale. His perspective gets at one of the most important questions for tech leaders: How do you turn access to powerful technology into new behaviors that deliver value?

Redesign The IT Operating Model For AI

AI is also changing the nature of technology work itself, forcing leaders to rethink roles, responsibilities, processes, and the relationship between people and technology.

In Changing The Nature Of Work: Redefining The IT Operating Model In The Age Of AI, Sumee Seetharaman, VP of the AI center of excellence and practice at TD Financial, and Troy Thibodeaux, director of AI products and services at the Associated Press, join Forrester principal analysts Jess Burn and Fiona Mark.

Seetharaman brings experience spanning digital products, enterprise innovation, and AI. Thibodeaux leads initiatives designed to safely bring the benefits of AI to the AP’s journalism. Together, they bring perspectives from two very different industries to a challenge facing technology organizations everywhere: evolving the IT operating model as AI changes how work gets done.

Drive Business Transformation With AI Engineering

Scaling AI requires more than a growing portfolio of use cases. Technology leaders need to connect AI capabilities to their broader technology strategy and business transformation priorities.

In Generating Your Future: Successful Strategies For Driving Business Transformation With AI Engineering, Sanjeev Vohra, chief technology and innovation officer at Genpact, and Erica Shine, enterprise technology and AI VP/corporate officer at Erie Insurance, join Forrester principal analyst Ken Parmelee.

Vohra leads Genpact’s technology strategy and roadmaps, including scaling advanced technologies and AI capabilities, infusing AI into client solutions, and fostering innovation. Shine oversees enterprise architecture, emerging technology and enterprise AI, and the office of the CIO at Erie Insurance.

Their perspectives will bring strategy and execution together, helping technology leaders consider how AI engineering can support transformation and create business value.

Learn From Technology Leaders Doing The Work

The AI era is creating big questions for technology leaders, but answers increasingly come from what organizations are learning in practice.

At Technology & Innovation Forum East, Arturo Lopez-Brea Gimenez, Sumee Seetharaman, Troy Thibodeaux, Sanjeev Vohra, and Erica Shine will bring perspectives from energy, financial services, media, professional services, and insurance. They’ll share how they’re driving AI adoption, rethinking IT operating models, and using AI engineering to advance business transformation.

Their industries differ, but the challenges they’re tackling will sound familiar to many technology leaders: Drive adoption, reshape how IT works, scale AI responsibly, and translate technology investment into business results.

Join us at Technology & Innovation Forum East, November 4–5 in New York City, to hear directly from technology leaders putting AI into action and gain strategies you can apply in your own organization.

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