Key Findings From Forrester’s Latest Enterprise BI Maturity Survey (2010 Update)
Here's what the latest numbers from Forrester's 2010 enterprise BI maturity survey show.
- Organizations that use BI show increased (+5.7% from 2009) levels of maturity. However, most of the respondents still rate themselves below average on Forrester's BI maturity scale: 2.75 (on a scale of 1-5) for overall maturity, with the following details:
- 3.25 for governance and ownership.
- 2.81 for organizational structures.
- 2.65 for BI processes.
- 2.82 for data and technology.
- 2.34 for measurement and adjustment.
- 2.07 for innovation.
- A few aspects of BI, mainly platforms and tools, mature, while . . .
- . . . most aspects of BI such as processes, architectures, and measurements of BI efficiency and effectiveness lag behind.
- And (drum roll, please) the most interesting, and, I am sure, controversial finding is that Forrester’s predicted trend that Agile BI and BI self-service will trump centralization and consolidation has been confirmed. Here's the proof:
- In 2010, 59% of the respondents said that they do not have a centralized BI competency solutions center, versus . . .
- . . . only 36% in 2009
In 2011, our BI research agenda will be mostly about how to close these gaps and help enterprises increase their BI maturity. Thoughts? Suggestions?