Core software systems manage financial, customer, inventory, etc. and automate business processes like billing and merchandising. Most of these are too inflexible, outdated, and chaotic to give businesses the flexibility to win, serve, and retain customers. Application development and delivery (AD&D) leaders want to modernize these core apps using cloud technologies and practices. But they’re often stymied by the difficulty of the task, so much so that they can’t even start the journey. This video summarizes how successful AD&D pros get going. The full report is available on Forrester.com.
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