CX EMEA

September 30 – October 1, 2021

CX and marketing leaders: Discover how to understand customers with connected intelligence while remaining respectful of their needs, wants, and expectations.

Featured Blogs & Podcasts

Blog

Get To “Yes” Faster By Embracing The Switch From Relay To Adventure Racing

Revenue organizations need to work together to optimize human and digital interactions with buyers, rather than restricting functional groups to “their” position in the buyer’s journey.
Read More
Blog

Why You Should Make The Shift To Modular Content

A number of businesses, including Novartis, Electronic Arts, and Desigual, have started the shift to modular content. When do you start?
Read More

Forrester Decisions

Your priorities are our priorities.

Forrester Decisions represents a new option for business and technology leaders who need help solving problems, making decisions, and taking action to deliver results. The portfolio combines research-based insights, models, and frameworks with hands-on guidance to ensure that you and your team apply best practices to your specific situation.


Podcast

A CISO’s Guide To Employee Empowerment

What’s the most important thing a security leader can do to empower their direct reports? Delegate. Learn how to do it effectively from VP, Principal Analyst Jeff Pollard in this week’s episode.
Listen Now
Statement on COVID-19
Read our most up to date policies and procedures related to the coronavirus.

Technology-Driven Innovation

Firms with advanced technology-driven innovation practices grow three to four times faster than the industry average. Learn how your firm can outpace your peers.

Podcast

Could The Chip Shortage Derail Your IT Transformation?

What It Means 21 seconds ago
The short-term impact of the chip shortage is clear to anyone who’s tried to buy something with a plug or a battery lately. But what long-term impacts should IT executives look out for? VP and Research Director Glenn O’Donnell provides insights.
Listen Now
Blog

Your People Are Your Most Important Technology Asset

James L. McQuivey, PhD 7 days ago
If you're using emerging technology in the right way, it should unleash creativity in your organization. Find out how.
Read More

Customer Obsession Is Driven By Tech. Is Yours Ready?

Learn how to build a technology strategy to win, serve, and keep customers.

How can we help?

Fill out the form, and we will contact you.

Thanks, we will be in touch soon. In the meantime please subscribe to our insights.