Media Alert

WHAT: Forrester Research, Inc. (Nasdaq: FORR) Enterprise Architecture Forum 2009: Elevating Architecture. Enterprise Architecture professionals are in a unique position to drive the technology strategy that supports rapidly changing business goals, moving closer to the business due to waves of service-oriented architecture and business process management adoption. Business processes, business services, business events, and the [...]

Only 11 percent of companies garnered a rating of “excellent” in this year’s Customer Experience Index of large US firms, released today by Forrester Research, Inc. (Nasdaq: FORR). Forrester asked more than 4,500 consumers about their interactions with 114 companies across 12 different industries and developed its Customer Experience Index based on the usefulness, ease [...]

In response to rapidly changing economic conditions and urgent client needs, Forrester Research, Inc. (Nasdaq: FORR) is leveraging the depth and breadth of its products and services to help business, marketing, and information technology (IT) professionals navigate the current financial crisis. “In a challenging economy, Forrester is more relevant than ever,” said Forrester Chief Operating [...]

Forrester Research, Inc. (Nasdaq: FORR) is one of the Top Places to Work in Massachusetts according to the results in the newly announced employee-based survey in The Boston Globe. Globe 100 Top Places to Work magazine was published in the Boston Sunday Globe on November 9, 2008. Online, the report can be found at http://www.boston.com/jobs/topworkplaces/. [...]

As IT departments struggle to justify technology spend during trying economic times and vendor companies look to capitalize on the exploding market for social technologies, Forrester Research, Inc. (Nasdaq: FORR) has released new research that tracks the business value, maturity, and future adoption of enterprise Web 2.0 collaboration tools. Forrester’s TechRadar™ methodology helps enterprise technology [...]

Outstanding social applications by companies such as Accenture, Intuit, National Instruments, and Starbucks were honored today at the Forrester Research, Inc. (Nasdaq: FORR) Consumer Forum in Dallas. The second annual Forrester Groundswell Awards recognize excellence in accomplishing business goals with social applications. Forrester developed this awards program to support and recognize the principles outlined in [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced its financial results for the third quarter ended September 30, 2008. Third-Quarter Financial Performance Total revenues were $59.5 million, compared with $51.1 million for the third quarter of last year. On a GAAP-reported basis, which reflects an effective tax rate of 37 percent, Forrester reported net income of [...]

US online retail sales this holiday season will reach $44 billion, a 12 percent increase over last year and the slowest growth rate to date, according to Forrester Research, Inc. (Nasdaq: FORR). This year’s weakened growth is indicative of the difficult economic environment catching up with formerly resilient Web buyers. Although US consumers are pessimistic [...]

Forrester Research, Inc. (Nasdaq: FORR) will broadcast its third-quarter results conference call on the Web at 11:00 a.m. Eastern time on Wednesday, October 29, 2008. The call will be available at www.forrester.com. Investors who want to hear the call should log in to www.forrester.com at least 15 minutes prior to the event’s broadcast. Participants may [...]

WHAT: Forrester Research, Inc. (Nasdaq: FORR) Services & Sourcing Forum 2008: Sourcing On The Fault Lines: Creating Value In A Volatile World In an ever-changing business environment, the role of the Sourcing & Vendor Management professional is proving to be increasingly important in executing enterprise strategy. Companies must find ways to adapt to an unstable [...]

WHAT: Forrester Research, Inc. (Nasdaq: FORR) Consumer Forum 2008: Keeping Ahead Of Tomorrow’s Customer The Internet and mobile technology have changed consumer behavior. Reaching consumers in the right channel at the right time is more complex than ever, especially as the influence of consumers’ networks and communities increases, and the challenges will only grow in [...]

At its recently concluded Business & Technology Leadership Forum 2008, Forrester Research, Inc. (Nasdaq: FORR) told an audience of more than 400 IT and business executives that their organizations must embrace chaotic technologies such as the proliferation of consumer devices, social networking tools, and cloud-based collaboration services. These technologies are making their way into the [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced that it has named Dwight Griesman, a 25-year marketing veteran, as its new chief marketing officer. As CMO, Griesman is now a member of Forrester’s Executive Team. He joined Forrester more than three years ago to build the Forrester Leadership Boards (FLB) Marketing programs. “Based on Dwight’s experience [...]

WHAT: Forrester Research, Inc. (Nasdaq: FORR) Services & Sourcing Forum 2008: Sourcing On The Fault Lines: Creating Value In A Volatile World. In an ever-changing business environment, the role of the Sourcing & Vendor Management professional is proving to be increasingly important in executing enterprise strategy. Companies must find ways to adapt to an unstable [...]

Despite a struggling economy throughout most of this year, the majority of online retailers continue to be cautiously optimistic about how their businesses will perform during the next 12 months. According to The State of Retailing Online 2008, the 11th annual Shop.org study conducted by Forrester Research, Inc. (Nasdaq: FORR), 72 percent of online retailers [...]

More than 40 percent of large businesses have cut their IT budgets this year due to the global economic slowdown, according to a new survey by Forrester Research, Inc. (Nasdaq: FORR). The Forrester Business Data Services report surveyed nearly 950 senior IT managers across North America and Europe regarding their IT services spending and overall [...]

WHAT: Forrester Research, Inc. (Nasdaq: FORR) Consumer Forum 2008: Keeping Ahead Of Tomorrow’s Customer The Internet and mobile technology have changed consumer behavior. Reaching consumers in the right channel at the right time is more complex than ever, especially as the influence of consumers’ networks and communities increases, and the challenges will only grow in [...]

Spending on IT security will continue to grow next year, according to new data unveiled by Forrester Research, Inc. (Nasdaq: FORR) on the first day of its Security Forum. The Forrester Business Data Services survey, which polled more than 1,200 North American enterprise and SMB security decision-makers, found that 21 percent of respondents expect to [...]

WHAT: Forrester Research, Inc. (Nasdaq: FORR) Business & Technology Leadership Forum 2008: Embrace Technology Chaos. Deliver Business Results. An unprecedented onslaught of chaotic realities threatens to unravel the structure, predictability, and control that IT leaders have brought to the workplace over the past several years. Whether it is Web 2.0, the changing landscape of the [...]