Media Alert

According to Forrester Research (Nasdaq: FORR), even though most UK Net users ¿ and particularly those who use Internet banking ¿ are aware of security threats like phishing and keystroke logging, most aren¿t that worried by the threats and expect their banks to deal with the problem. Even so, the most recent Forrester UK Internet [...]

The complexity of malicious code infiltrating corporate networks has rendered simple security tools such as antivirus, antispyware, and perimeter defenses as inadequate security solutions. Today, companies need security solutions that are more than standalone lines of defense. Using its Forrester Wave™ methodology, Forrester Research (Nasdaq: FORR) examined the evolving client security suite market to see [...]

Forrester Research, Inc., (NASDAQ: FORR), announced today that it has appointed Zion Group as its official independent sales representation in South Africa. This move reflects a continued investment in supporting companies across Europe, Middle East, and Africa (EMEA). Specifically, the agreement enables Forrester to better serve its South African clients and to help companies in [...]

The customer relationship management (CRM) market is rife with dissatisfied customers who are betting millions of dollars on products and services that do not fully satisfy their needs. Approximately $13 billion will be spent on CRM initiatives worldwide in 2005. Forrester Research, Inc. (Nasdaq: FORR) has released a new Forrester Wave™ that evaluates and ranks [...]

In the largest, longest-running survey of its kind, Forrester Research, Inc. (Nasdaq: FORR) asked more than 68,000 North American households how they think about, adopt, and use technology. The resulting report, “The State Of Consumers And Technology: Benchmark 2005,” combined with data from the seven previous years, provides a comprehensive view of technology’s role in [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced its second-quarter ended June 30, 2005 financial results. Second-Quarter Financial Performance Total revenues were $39.2 million, compared with $34.9 million for the second quarter of last year. On a GAAP-reported basis, which reflects an effective tax rate of 39 percent, Forrester reported net income of $2.7 million or [...]

The combination of accelerating retirement rates with a significant decline in the number of European students graduating from IT-related courses leads many firms to fear an IT skills shortage beginning in 2006. However, the reality is more complex, according to a recent report by Forrester Research, Inc. (NASDAQ: FORR). In the future, companies will see [...]

Over the past seven years, Forrester Research, Inc. (Nasdaq: FORR) has used its Web Site Review methodology to evaluate the effectiveness of more than 600 corporate Web sites. The results are less than impressive: The average total score is 0.8 out of a total passing score of 25. Today, Forrester announced an update to the [...]

With an average 3.4% spending increase for telecom technologies and services, Europe¿s 2005 enterprise telecom outlook is good. This is one of the key findings of a recent Business Technographics® survey of 305 telecom decision-makers at large European enterprises conducted by Forrester Research, Inc. (NASDAQ: FORR). The big winners: IT security, IP equipment, and mobile [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced that it has launched a bold online marketing campaign directed principally at former META Group clients who are examining their options in this time of technology research industry consolidation. Initial response from technology professionals has been favorable, reminding them of Forrester’s ability to help companies understand the impact [...]

A Forrester Research, Inc. (Nasdaq: FORR), survey indicates that businesses are adopting mobile applications faster than they had planned. Nearly half of the respondents have deployed mobile applications like email, calendaring and employee content — 18 percent faster than originally planned for 2005. The survey of more than 1,000 network and telecom decision-makers at North [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced the appointment of Peter Carr to the position of country manager, Australia and New Zealand (ANZ). The appointment is part of Forrester’s multilayered bid to enhance its growth and influence in the Asia Pacific market. As country manager, Carr will lead Forrester’s advisory and sales efforts in the [...]

By June 30, retailers around the world need to be compliant with the Payment Card Industry (PCI) Data Security Standard ¿ the standard that unites MasterCard, Visa, American Express, Diners Club, Discover, and JCB in the increasingly rigorous and complex protection of consumers¿ financial data. A new report by Forrester Research, Inc. (NASDAQ: FORR) sets [...]

Mobile penetration has reached a high level of saturation; basic phone features are common; SMS text messaging remains the most used mobile service; and users aren¿t yet ready to adopt advanced mobile services, such as the mobile Internet and video messaging. These are just some of the insights gained from the Q4 2004 Consumer Technographics® [...]

WHAT: The days of telecommunications providers owning the end-to-end pipe are over. Telecom customers seek more control over their communications options and the networks over which they travel — only some of which are carrier-owned. For example, enterprise end users want to deploy voice over WLAN but are stymied by handset availability and lack of [...]

Forrester Research, Inc. (NASDAQ: FORR), one of the world’s leading technology research companies, and ITR (Information Technology Research) Corporation, a prominent Japanese IT research and consulting firm, announced an alliance today to deliver localized global technology research to IT executives and managers in Japan. Effective next month, the two companies will collaborate through the ITR [...]

According to Forrester Research, Inc. (Nasdaq: FORR), the multiregional wide-area network (WAN) services market will grow between 4.5 and 6.5 percent CAGR over the next five years as large multinational corporations replace their aging legacy international data WANs to improve communication application performance between sites. Companies face a difficult time choosing providers as the global [...]

Despite all the fanfare with the launch of the Presidential eGovernment Initiatives in 2000, a new report from Forrester Research, Inc. (Nasdaq: FORR) indicates that the results have been less than impressive. Citizen adoption is low and progress has slowed as agency heads, CIOs, and program managers are faced with increasing obstacles to widespread adoption [...]

A survey of more than 5,000 US households released today by Forrester Research, Inc. (Nasdaq: FORR) at its ninth annual Finance Forum ranks 34 financial firms on customer advocacy*, a key driver in developing deep customer relationships. This year’s results find that 15 firms’ advocacy ranking dropped 5 percent or more during the last year, [...]