Media Coverage

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Media Coverage

Fortune India – India-UK FTA Brings Cheer To IT Sector, Nasscom Welcomes Removal Of Double Social Security Contribution

May 7, 2025
Fortune India: In a story exploring the impact of India-UK FTA on the Indian IT sector, VP, Research Director Ashutosh Sharma discusses how the changes are a big positive when it comes to deploying talent in the short term. Read the full article here. Read more from Ashutosh here.
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The Business Times – The AI Agent Problem That’s Holding Back Innovation

May 7, 2025
The Business Times: Principal Analyst Leslie Joseph opines that the Asia Pacific region’s attributes, including cross-border trade complexity, regulatory diversity, and interconnected markets, make it a critical proving ground for interoperable agentic technologies, which is key to scalability. Joseph further argues [non]interoperability isn’t just a technical but also a strategic business imperative. Read the full [...]
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Associated Press – Disney Parks Thrive In Second Quarter And Company Adds 1.4 Million New Streaming Subscribers

May 7, 2025
The Associated Press: VP, Research Director Mike Proulx offers perspective about Disney’s latest earnings and how the company’s investments in local international streaming content could be a sign of it trying to directly compete with Netflix. Read the full article here. Read more from Mike here.
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The Guardian – Apple Quarterly Earnings Beat Wall Street Expectations Amid Trump Trade Policy Chaos

May 1, 2025
The Guardian: Following Apple’s recent quarterly earnings, VP, Principal Analyst Dipanjan Chatterjee discusses the impact tariff volatility could have on the demand for Apple products and consumers. Read the full article here. Read more from Dipanjan here.
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Associated Press – Meta Launches AI App, Zuckerberg Chats With Microsoft CEO Satya Nadella At Developer Conference

April 30, 2025
Associated Press: VP, Research Director Mike Proulx offers perspective about Meta launching a standalone AI app, containing a social media component, to compete with OpenAI’s ChatGPT. Read the full article here. Read more from Mike here.
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Business Insider – 4 Key Issues Everyone Will Be Listening For In Apple’s Earnings Call

April 29, 2025
Business Insider: VP, Principal Analyst Dipanjan Chatterjee discusses Apple’s latest earnings and how looking ahead, investors will want to know how much of the tariff-related costs will need to be passed on to consumers. Read the full article here. Read more from Dipanjan here.
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The Economic Times – IT Grapples With More Than 20% Drop In Deal Pricing On Macro, AI Impact

April 28, 2025
The Economic Times: In an article about declining prices from India’s services outsourcing industry, VP, Research Director Ashutosh Sharma discusses how AI-enabled software delivery could potentially lead to some reduction in price for the same scope of work. Read the full article here. Read more from Ashutosh here.
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Financial Times – Baidu Founder Highlights ‘Shrinking’ Demand For DeepSeek’s Text-Based AI

April 25, 2025
Financial Times: As Baidu founder Robin Li highlights “shrinking” demand for DeepSeek’s text-based AI, VP, Principal Analyst Charlie Dai shares how this announcement will accelerate AI adoption in industries in China, lower barriers for developers, and continue to intensify competition with other leading vendors. Read the full article here. Read more from Charlie here.
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Forbes – Personalization Drives Travel Loyalty: Arrivia Exec Gives Insights

April 21, 2025
Forbes: Principal Analyst John Pedini outlines how personalization can help drive loyalty programs. He adds though that it’s important for brands to not get caught up in the pressure to implement 1:1 or hyper-personalization from day one. Read the full article here. Read more from John here.
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Associated Press – More Pharmacies Offer To Speed Prescription Deliveries To Customers

April 20, 2025
Associated Press: Following recent retailer announcements, Principal Analyst Arielle Trzcinski offers perspective about current challenges surrounding same-day prescription deliveries. Read the full article here. Read more from Arielle here.
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The Economic Times – Indian Techies In Crisis: How The American Dream Is Fast Turning Into A Desi Nightmare

April 16, 2025
The Economic Times: In an article about uncertainties faced by Indian engineers due to layoffs in the IT sector in the US, VP, Research Director Ashutosh Sharma offers perspective about the slowdown in discretionary spending by clients of Indian IT companies and how this will impact IT job cuts. Read the full article here. Read more from Ashutosh [...]
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The New York Times – Tariff Confusion Leaves Advertisers ‘Paralyzed’ And ‘Somber’

April 16, 2025
The New York Times: VP, Principal Analyst Jay Pattisall explains how tariff confusion is leaving advertisers “paralyzed” in a new interview. Read the full article here. Read more from Jay here.
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Forbes – Curiosity, Healthy Friction Fuel Loyalty: Forrester Exec Shares Views

April 15, 2025
Forbes: In an interview, Principal Analyst John Pedini outlines changes currently taking place in the loyalty landscape and why brands that lead with empathy, curiosity, and trust are best positioned to succeed in the years ahead. Read the full article here. Read more from John here.
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The Guardian – Meta Faces Antitrust Claims At Trial Over Instagram And WhatsApp Ownership

April 14, 2025
The Guardian: In tandem with the start of Meta’s antitrust trial, VP, Research Director Mike Proulx outlines its far-reaching consequences for the social media industry. Read the full article here. Read more from Mike here.
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InformationWeek – How CIOs Can Prepare For Tariffs, Recession Fears

April 14, 2025
InformationWeek: VP, Research Director Mark Moccia outlines best practices for how CIOs can best handle volatility from tariffs and their related near-term impacts. Read the full article here. Read more from Mark here.
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CIO Drive – How Trump’s Tariff Regime Is Cutting Into IT Budgets

April 10, 2025
CIO Dive: VP, Research Director Mark Moccia outlines best practices for how CIOs can build flexibility into IT planning and be ready to pivot given new tariffs. Read the full article here. Read more from Mark here.
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The Register – Tech Hiring Stalls As AI Hype, Layoffs, Tariffs, Economic Uncertainty, More Collide

April 9, 2025
The Register: VP, Research Director Mark Moccia describes how economic uncertainty is contributing to a stall in tech hiring. Read the full article here. Read more from Mark here.
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Business Insider – Logistics Giant GXO Is Going Big On Humanoid Robots

April 8, 2025
Business Insider: VP, Principal Analyst Paul Miller discusses the prevalence of humanoid robots in warehouses. This article cites Forrester’s smart manufacturing and mobility prediction that less than 5% of the robots entering factories and warehouses in 2025 will walk. Read the full article here. Read more from Paul here.
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Associated Press – How Trump’s Latest Tariffs Could Affect Your Wallet

April 4, 2025
Associated Press: VP, Principal Analyst Dipanjan Chatterjee breaks down how new US tariffs will impact consumers and what they can do to prepare themselves as they roll out, including evaluating their budgets and consumption habits. Read the full article here. Read more from Dipanjan here.
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TikTok Ban Deadline Looms In US

April 3, 2025
As TikTok garners another sale extension, Principal Analyst Kelsey Chickering reveals it’s highly unlikely the social platform will go dark again and explains the importance of TikTok’s algorithm in any potential sale. Chickering’s insights about TikTok are featured in: BBC News Online: Vance confident TikTok will be sold in US as deadline looms BBC News [...]