Media Coverage

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Media Coverage

CNN Business: Why Cell Phone Service Is Down In Maui — And When It Could Be Restored

August 10, 2023
CNN Business: VP, Research Director Glenn O’Donnell describes how the wildfires in Maui are impacting cell phone service and networks in real time. Read the full article here. Read more from Glenn here.
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Reuters – Intel Results Boost Chip Stocks On Optimism PC Market Slump Is Ending

July 28, 2023
Reuters: VP Research Director Glenn O’Donnell is interviewed about Intel’s latest earnings and how “a turnaround is finally happening” for the company. Read the full article here. Read more from Glenn here.
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The Business Times – Shocking! Why ‘Chumbox’ Ads Are Bad By Design, Yet Still In Business

July 28, 2023
The Business Times: An article about “chumbox” advertisements features commentary from Principal Analyst Xiaofeng Wang about why these types of ads, despite poor design, remain popular with advertisers. Read the full article here. Read more from Xiaofeng here.
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Marketplace – Has “Unusually High Call Volume” Become The Norm For Customer Service?

July 27, 2023
Marketplace: In an interview, Senior Analyst Christina McAllister discusses whether “unusually high call volume” has become the norm for customer service. Read the full article here. Read more from Christina here.
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Fortune – Snoop Dogg’s Metaverse Stands Out Among The Rapper’s Brands—For Being Uncool

July 27, 2023
Fortune: VP, Principal Analyst Martha Bennett breaks down celebrities’ forays into the metaverse and Web3 and where they are, and aren’t, succeeding. Read the full article here. Read more from Martha here.
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The Guardian – Meta Stock Surges After Company Reports 11% Rise In Revenue

July 26, 2023
The Guardian: VP, Research Director Mike Proulx discusses Meta’s latest earnings and how questions remain as to whether Threads can sustain momentum following “its post-curiosity bump.” Read the full article here. Read more from Mike here.
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Fortune – Inside Google’s Scramble To Reinvent Its $160 Billion Search Business—And Survive The A.I. Revolution

July 25, 2023
Fortune: VP Principal Analyst Jay Pattisall discusses Google’s new generative AI tool SGE and how it has the potential to make search as we know it “disappear.” Read the full article here. Read more from Jay here.
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Reuters – Elon Musk Says Twitter’s Blue Bird To Be Replaced By An X

July 24, 2023
Reuters: VP, Research Director Mike Proulx shares how Elon Musk’s planned Twitter rebrand is likely to further alienate Twitter’s original, and once fiercely loyal, user base. Read the full article here. Read more from Mike here.
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Bloomberg – Twitter Turning Into X Set To Kill Billions In Brand Value

July 24, 2023
Bloomberg: VP Principal Analyst Dipanjan Chatterjee shares how Twitter’s brand value stands to be impacted by this rebrand. Read the full article here. Read more from Dipanjan here.
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The New York Times – From Twitter To X: Elon Musk Begins Erasing An Iconic Internet Brand

July 24, 2023
The New York Times: VP, Research Director Mike Proulx describes how Elon Musk’s rebrand of Twitter has “essentially wiped out 15 years of brand value” from the company. Read the full article here. Read more from Mike here.
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BBC – Netflix Gains Nearly 6 Million New Customers

July 19, 2023
BBC: VP, Research Director Mike Proulx offers perspective on Netflix’s latest earnings, including how the streaming giant’s crackdown on password sharing has helped it gain millions of new customers in the past three months. Listen to the episode here. Read more from Mike here.
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Fortune – Meta’s New A.I. Is An Open-Source Breakthrough With Fine Print To Freeze Out Competitors

July 18, 2023
Fortune: In an interview, Senior Analyst Andrew Cornwall offers reasons why Meta is opening access to the code behind its AI technology LLaMa2 — with caveats attached. Read the full article here. Read more from Andrew here.
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CNN Business – AI Is A Concern For Writers. But Actors Could Have Even More To Fear

July 18, 2023
CNN Business: With AI being a core theme of the ongoing writers’ and actors’ strike, Analyst Rowan Curran discusses how AI technology advancements will make it difficult for a deal to be reached over rules for proper AI use in films and movies. Read the full article here. Read more from Rowan here,
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Fortune – What CFOs Are Saying About A.I. Behind Closed Doors, According To McKinsey

July 17, 2023
Fortune: This article cites Forrester’s “Top 10 Emerging Technologies In 2023” research which finds that over the next few years, firms will need to navigate the risks of generative AI. Read the full article here.
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Associated Press – Meta Launches Threads As Rival To Twitter

July 12, 2023
Associated Press: In this AP video, VP, Research Director Mike Proulx offers insights into why Meta’s Threads is an “MVP product” for the company. Watch the full video here. Read more from Mike here.
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The Wall Street Journal – The AI Boom Is Here. The Cloud May Not Be Ready.

July 10, 2023
The Wall Street Journal: Principal Analyst Lee Sustar describes how cloud hardware providers are seeing a potential opening to meet the computing demands of a major AI boom. Read the full article here. Read more from Lee here.
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CNBC – How The Generative A.I. Boom Could Forever Change Online Advertising

July 8, 2023
CNBC: VP, Principal Analyst Jay Pattisall explains how several major hurdles are preventing generative AI from having a major immediate impact on the online ad industry. Read the full article here. Read more from Jay here.
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CNN Business – With Home Improvement Projects Down, It’s Ikea’s Moment

July 8, 2023
CNN Business: VP, Principal Analyst Sucharita Kodali shares how a struggling housing market could be a boon for budget furniture chain Ikea to gain more customers. Read the full article here. Read more from Sucharita here.
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Associated Press – What Is Threads? All Your Questions About Meta’s New Twitter Rival, Answered

July 6, 2023
Associated Press: VP, Research Director Mike Proulx offers perspective about Meta’s launch of Threads to compete with Twitter. Read the full article here. Read more from Mike here.
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Associated Press – Elon Musk Put New Limits On Tweets. Users And Advertisers Might Go Elsewhere

July 3, 2023
Associated Press: VP, Research Director Mike Proulx discusses how Twitter’s new limits on tweets may prove “remarkably bad” for Twitter’s users and advertisers. Read the full article here. Read more from Mike here.