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Forrester’s Singapore CX Index: For The First Time, Insurers Surpassed Banks In Delivering Better Customer Experiences

September 20, 2021
FWD maintains its lead among insurers, while Citibank raises its performance to become a CX leader in multichannel banking SINGAPORE, September 20, 2021 — According to Forrester’s (Nasdaq: FORR) 2021 Singapore Customer Experience Index (CX Index™), the quality of customer experience improved significantly in the automotive/home insurance industry compared to the banking industry for the first time since the [...]
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Forrester Introduces New Forrester Decisions Service For Security & Risk Leaders

September 16, 2021
Service helps leaders anticipate and manage cybersecurity risks and deploy the right security technology to protect business reputation CAMBRIDGE, Mass., September 16, 2021 — To help firms better prepare, anticipate emerging threats, and protect their reputation, Forrester (Nasdaq: FORR) introduces Forrester Decisions for Security & Risk. According to Forrester, 54% of firms worldwide describe their business continuity plans as being [...]
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Forrester kondigt volledige congresagenda aan voor CX EMEA 2021

September 16, 2021
Virtuele live-ervaring brengt CX- en marketingleiders samen om de veranderende behoeften en prioriteiten van consumenten beter te begrijpen en de klantervaring te verbeteren LONDEN, 16 september 2021 — Forrester (Nasdaq: FORR) kondigde vandaag de volledige congresagenda aan voor zijn CX EMEA 2021 virtuele live -ervaring die van 30 september-1 oktober 2021 wordt gehouden. Naarmate de verwachtingen van klanten zich ontwikkelen, moeten organisaties [...]
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Forrester anuncia el programa completo de la conferencia CX EMEA 2021

September 16, 2021
La experiencia virtual en vivo reunirá a los líderes de CX y de marketing para comprender mejor las necesidades y prioridades cambiantes de los consumidores para mejorar la experiencia del cliente LONDRES, 16 de septiembre de 2021 — Forrester (Nasdaq: FORR) ha anunciado hoy el programa completo de su experiencia virtual CX EMEA que se celebrará del 30 de [...]
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Forrester Announces Full Conference Agenda For CX EMEA 2021

September 16, 2021
Live virtual experience will bring together CX and marketing leaders to better understand consumers’ changing needs and priorities to improve customer experience LONDON, Sept. 16, 2021 — Forrester (Nasdaq: FORR) today announced the full conference agenda for its CX EMEA live virtual experience being held September 30–October 1, 2021. As customers’ expectations evolve, organisations need to become smarter, more agile, [...]
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Forrester anuncia la agenda de la conferencia B2B Summit EMEA

September 15, 2021
–  Forrester anuncia la agenda de la conferencia B2B Summit EMEA para ayudar a las empresas a impulsar un crecimiento de dos dígitos La cantante y compositora británica Leona Lewis actuará en el evento virtual en vivo de este año LONDRES, 15 de septiembre de 2021 — Forrester (Nasdaq: FORR) anunció hoy la agenda completa de la rueda [...]
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Forrester kondigt B2B Summit EMEA congresagenda aan om bedrijven te helpen dubbele groeicijfers te behalen

September 15, 2021
Britse singer/songwriter Leona Lewis treedt dit jaar op het virtuele evenement op LONDEN, 15 september 2021 — Forrester (Nasdaq: FORR) kondigde vandaag de volledige congresagenda aan voor zijn B2B Summit EMEA 2021 virtuele live -ervaring die op 28-29 september wordt gehouden. Al meer dan tien jaar is B2B Summit een vertrouwde bron voor marketing-, verkoop- en productleiders om onbevooroordeelde perspectieven, inspiratie en [...]
Pressemeldung

Forrester veröffentlicht Agenda des B2B Summit EMEA: Insights für Führungskräfte aus B2B-Marketing, -Vertrieb und -Produkt

15 September 2021
Britische Singer/Songwriterin Leona Lewis als Stargast beim diesjährigen virtuellen Live-Event LONDON, 15. September 2021 — Forrester (Nasdaq: FORR) hat heute das vollständige Konferenzprogramm für den B2B Summit EMEA 2021, der am 28. und 29. September stattfinden wird, vorgestellt. Seit mehr als einem Jahrzehnt ist der B2B Summit eine vertrauenswürdige Anlaufstelle für Marketing-, Vertriebs- und Produktverantwortliche. Hier erhalten sie unabhängige Perspektiven, Inspirationen [...]
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Forrester Announces B2B Summit EMEA Conference Agenda To Help Businesses Fuel Double-Digit Growth

September 15, 2021
British singer/songwriter Leona Lewis to perform at this year’s live virtual event LONDON, UK, 15 September, 2021 — Forrester (Nasdaq: FORR) today announced the full conference agenda for its B2B Summit EMEA 2021 live virtual experience being held 28-29 September. For more than a decade, B2B Summit has been a trusted resource for marketing, sales, and product leaders to gain unbiased [...]
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Forrester Research, Inc. CEO, CFO, And CAO To Speak At The Sidoti Fall Virtual Small Cap Conference

September 14, 2021
CAMBRIDGE, Mass., September 14, 2021 – Forrester Research, Inc. (Nasdaq: FORR) today announced that Chief Executive Officer George Colony, Chief Financial Officer Chris Finn, and Chief Accounting Officer and Treasurer Scott Chouinard will speak at the Sidoti Fall Virtual Small Cap Conference on Thursday, September 23, 2021, at 2:30 p.m. EST. A link to the [...]
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Forrester Introduces New Forrester Decisions Services For B2B Marketing Leaders

September 13, 2021
The five services for B2B marketing leaders will help them drive measurable growth, client retention, and advocacy.  CAMBRIDGE, Mass., September 13, 2021 — Forrester (Nasdaq: FORR) introduces a number of Forrester Decisions services to help B2B marketing leaders and their teams accelerate progress on key marketing priorities. These services offer bold vision research, curated tools and frameworks, and hands-on guidance to enable firms to drive alignment across their revenue engine, while emphasizing customer growth, retention, and advocacy. According to Forrester, organizations that successfully align their revenue engine report 19% faster growth and [...]
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Forrester: 24% Of Indian Brands Delivered Poorer Customer Experiences In 2021

September 13, 2021
Brands that provided emotionally positive and easy-to-use experiences scored higher on the CX Index than brands that merely bolstered their digital presence NEW DELHI, September 13, 2021 — According to Forrester’s (Nasdaq: FORR) 2021 India Customer Experience Index (CX Index™), only four out of 29 brands managed to significantly improve their CX scores. HDFC Bank experienced the highest increase [...]
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Forrester Introduces New Forrester Decisions Service For Technology Executives

September 9, 2021
Service helps leaders become future fit and use technology to drive business value, growth, and differentiation CAMBRIDGE, Mass., September 9, 2021 — Forrester (Nasdaq: FORR) introduces Forrester Decisions for Technology Executives to help technology executives adapt quickly to changing business needs. This service offers bold vision research, curated tools and frameworks, and hands-on guidance to enable firms to establish future fit [...]
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Forrester Announces Full Conference Agenda For B2B Summit APAC 2021

August 25, 2021
Event will bring together top B2B marketing and sales leaders in the region to foster peer learning and leverage latest insights that accelerate business growth amid dramatically altered B2B buying and selling landscape SINGAPORE, August 26, 2021 — Forrester (Nasdaq: FORR) today announced the full conference agenda for its B2B Summit APAC live virtual experience to be held September 14–15, 2021. [...]
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Forrester Appoints LogMeIn Executive Chris Finn As New Chief Financial Officer

August 4, 2021
CAMBRIDGE, Mass., August 4, 2021 — Forrester (Nasdaq: FORR) today announced the appointment of Chris Finn as chief financial officer (CFO), effective September 13, 2021. Finn joins Forrester from LogMeIn, where he led financial planning and analysis (FP&A) and procurement as vice president. With extensive experience across all finance functions, including corporate strategy, finance operations, and investor relations, he [...]
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Forrester Research Reports 2021 Second-Quarter Financial Results

July 28, 2021
Year-over-year total contract value increases by 9% to $320 million Cambridge, Mass., July 28, 2021 . . . Forrester Research, Inc. (Nasdaq: FORR) today announced its 2021 second-quarter financial results. Second-Quarter Financial Performance Total revenues were $128.7 million for the second quarter of 2021, compared with $113.5 million for the second quarter of 2020. On [...]
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Forrester Research To Broadcast Its 2021 Second-Quarter Earnings Conference Call

July 14, 2021
CAMBRIDGE, Mass., July 14, 2021 /PRNewswire/ — Forrester Research, Inc. (Nasdaq: FORR) will broadcast its second-quarter earnings conference call at 4:30 p.m. Eastern time on Wednesday, July 28, 2021. The call will be available at forrester.com. Investors who want to hear the call should log on at least 15 minutes prior to the broadcast. Participants may preregister for the call here. Instructions are provided to [...]
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Forrester Challenges Firms To Evaluate Their Customer Experience On CX Reality Day, July 13

July 13, 2021
CX Reality Day will help leaders assess if their firm’s customer experience lives up to their brand promise CAMBRIDGE, Mass., July 13, 2021 — To help leaders understand what their customers experience every day, Forrester (Nasdaq: FORR) is designating July 13, 2021 as CX Reality Day. For the second year in a row, executives and their teams will go [...]
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Forrester Research, Inc. CEO And CAO To Speak At The Sidoti & Company, LLC Virtual Investor Conference

June 21, 2021
Forrester Research, Inc. (Nasdaq: FORR) today announced that Chief Executive Officer George Colony and Chief Accounting Officer and Interim Chief Financial Officer Scott Chouinard will speak virtually at the Sidoti & Company, LLC Virtual Investor Conference on Wednesday, June 23, 2021. George Colony and Scott Chouinard will address the conference attendees virtually at 10:00 a.m. [...]
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Forrester’s George F. Colony Recognized As A Glassdoor Top CEO In 2021

June 16, 2021
Cambridge, Mass., June 16, 2021 — Forrester (Nasdaq: FORR) Founder, Chairman, and CEO George F. Colony has been named one of Glassdoor’s Top CEOs in 2021, based on anonymous and voluntary reviews Forrester employees shared on Glassdoor throughout the past year. Among chief executives recognized by employees in the US, Colony ranks 12th out of [...]