Forrester Decisions for Product Management

Successful companies don’t just create products to address known customer needs. They also deeply understand customers’ unspoken and evolving needs and look at new ways of adding value. But how? Product management leaders are at the center of this shift and must expand their view to manage the entire product experience — addressing those unspoken and evolving needs — to continually deliver more value.

Forrester Decisions for Product Management helps product management leaders and their teams better take on these expanding responsibilities, uncover innovation opportunities that address current and future customer needs, and create a consistent, collaborative approach to managing products through their lifecycle. With a combination of bold vision, curated tools and frameworks, and hands-on guidance, you’ll create standout product experiences and spark consistent growth across the portfolio.

Create Standout Product Experiences

Drive Growth Through Innovation

Focus product investments on the highest-value customer needs to fuel growth and profitability.

Establish Best Practices For Digital Products

Adopt customer collaborative practices that emphasize customer insights, analytics, and experimentation.

Lead A High-Performing Team

Develop product managers as leaders who forge alignment and help shape the direction of the company.

Key Priorities

As a product management leader, you’re under constant pressure to deliver on today’s priorities while staying one step ahead of what’s coming tomorrow. Forrester Decisions for Product Management is tailored to help you focus on your most pressing priorities:

  • Discover Customer Needs That Will Drive Innovation
  • Build Winning Digital Products
  • Improve The Product Lifecycle Process
  • Implement Values-Based Pricing
  • Manage The Product Portfolio
  • Enable Agile Product Management And Development Alignment
  • Lead A High-Performing Product Management Ecosystem

What’s Included In This Service

Forrester Decisions services are uniquely built to give you strategic insights for your role as a business leader in your organization and help you deliver on your functional role as a division or department leader. Here’s what’s inside:

Stay ahead of changing customer and market dynamics, plan for the future, and set your strategy with leading research. ​

  • Customer obsession research
  • Customer insights
  • Trends and predictions
  • Market forecasts
  • Technology and service provider landscapes

Empower your team to conquer your priorities with proven strategic models and plug-and-play templates. ​

  • KPIs and peer benchmarks​
  • Assessments​
  • Strategic models​
  • Strategy templates​
  • Forrester Wave™ evaluations for your function
  • Certification courses

Accelerate progress and de-risk decisions with best practices tailored to you and your team​.

  • Guidance sessions​
  • Peer discussions
  • Event attendance​
  • Dedicated relationship management

Working with Forrester’s best-in-class processes helped us gain the necessary confidence to develop and manage our SaaS pricing and packaging.

—
 Chief revenue officer, technology manufacturer

Service Model Spotlight

The Forrester Expanding Product Management Sphere

The Expanding Product Management Sphere illustrates the broader role that product management must take on as its responsibilities expand to oversee the entire product experience.

Support For Leaders And Team Members

Forrester Decisions for Product Management offers multiple levels of service to ensure the right expertise and degree of support for you and your team. All service levels offer access to research, tools, data, and certification courses.

 

Leader 

Procure deep expertise across your functional discipline through expert-led guidance sessions that help you apply unique research, tools, and data to your specific needs.

Team 

Develop a common language and toolset to strengthen your team’s expertise and skill sets with access to relevant certification courses and insights.

Meet A Few Of Our Product Management Analysts

Looking for more time with experts? 

Get in touch with our consultants to jump-start your initiative, execute on your B2B transformational strategies, or anything in between.


Blog

Agentic Commerce Exposes The Missing Dimension In Product Data

Emily Pfeiffer October 6, 2026
As agentic commerce takes hold, traditional product attributes won’t be enough. Learn why merchants need product data that answers shoppers’ real-world questions about fit, use, and outcomes, and how to start making that shift.
Blog

Outcome‑Based Pricing In IT Sustainability Services: What Buyers Need To Know

Abhijit Sunil August 13, 2026
Outcome‑based pricing links a portion of provider fees to clearly defined measurable results rather than effort or time spent. For IT sustainability services, those outcomes are typically financial (cost reduction, efficiency gains) or environmental (carbon reduction, energy savings, audit‑ready compliance outputs). Unlike time‑and‑materials or fixed‑fee models, this approach shifts delivery risk to the provider and […]
Blog

AI Agents Can’t Read Your Pricing, And It’s Becoming A Revenue Problem

Lisa Singer August 5, 2026
As AI agents take on a larger role in B2B buying, pricing and packaging content must be designed for machine consumption as well as human decision-making. Vendors that fail to make commercial information agent-ready risk losing visibility, influence, and revenue.
Blog

The PIM Space Is Evolving At The Speed Of AI

Tony Plec July 20, 2026
Earlier this year, I had the opportunity to take over coverage of the product information management (PIM) space from my colleague Chuck Gahun, and it has been a fascinating journey. I’ve immersed myself in myriad vendor briefings, dug into historical and more recent Forrester research, and educated myself on the history of the space and its evolution. The PIM space has transformed well beyond its […]

How can we help?

Fill out the form, and we will contact you.

0/500 Max characters reached

Thanks, we will be in touch soon. In the meantime please subscribe to our insights or give us a call:
+44 (0) 2073 237741 (Europe)
+1 615-395-3401 (United States)
+65 6426 7006 (Asia)