Improve Sales Productivity
Boost Seller Performance
Optimize compensation plans and sales technology to empower sales teams to propose bigger deals that close faster.
Increase Return On Sales Investment
Maximize process efficiencies, operating models, and planning to acquire, retain, and upsell more customers.
Make Insights-Led Decisions
Leverage buyer and seller analytics to serve as the trusted source for insights-driven decisions.
As a sales operations leader, you’re under constant pressure to deliver on today’s priorities while staying one step ahead of what’s coming tomorrow. Forrester Decisions for Sales Operations is tailored to help you focus on your most pressing priorities:
- Increase alignment across the revenue engine.
- Guide the sales planning process.
- Motivate sales performance through compensation.
- Optimize buyer-aligned sales processes.
- Improve value from sales technology.
- Deliver actionable sales insights.
- Optimize the sales operations organization.
What’s Included In This Service
Forrester Decisions services are uniquely built to give you strategic insights for your role as a business leader in your organization and help you deliver on your functional role as a division or department leader. Here’s what’s inside:
Stay ahead of changing customer and market dynamics, plan for the future, and set your strategy with leading research.
- Customer obsession research
- Customer insights
- Trends and predictions
- Market forecasts
- Technology and service provider landscapes
Empower your team to conquer your priorities with proven strategic models and plug-and-play templates.
- KPIs and peer benchmarks
- Strategic models
- Strategy templates
- Forrester Wave™ evaluations for your function
- Certification courses
Accelerate progress and de-risk decisions with best practices tailored to you and your team.
- Guidance sessions
- Peer discussions
- Event attendance
- Dedicated relationship management
Our comprehensive approach to redesigning the sales compensation plan helped ensure we are well positioned to maintain and attract top sales talent.
— Director of Business Operations, HR solutions company
Service Model Spotlight
The Forrester Sales Operations Value Model
The Sales Operations Value Model captures the core mission of sales operations, which is to deliver measurable and sustainable improvements in sales productivity. The model defines the critical elements required to evolve sales operations into the transformation driver across the entire sales ecosystem.
Support For Leaders And Team Members
Forrester Decisions for Sales Operations offers multiple levels of service to ensure the right expertise and degree of support for you and your team. All service levels offer access to research, tools, data, and certification courses.
Procure deep expertise across your functional discipline through expert-led guidance sessions that help you apply unique research, tools, and data to your specific needs.
Develop a common language and toolset to strengthen your team’s expertise and skill sets with access to relevant certification courses and insights.
Meet A Few Of Our Sales Operations Analysts
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