Architecture & Technology Strategy
Your architecture & technology strategy determines whether your business uses technology effectively … or falls behind competitors. Read Forrester’s insights on best practices, trends, and emerging tech in the architecture & technology space.
Insights
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REAP: A Modern Application Disposition Model For An AI And Cloud Economy
The cloud era, application modernization, and “AI-first” principles are making existing portfolio models obsolete. Learn how Forrester’s new REAP framework can help IT leaders manage today’s tech portfolios.
Blog
Beyond The Robots: What CES 2026 Really Means For Digital Workplace Leaders
I kicked off 2026 by attending CES for the first time, and I can confirm that everything you’ve heard about this event is true. CES is massive. It’s sprawling. The scale was equal parts energizing and overwhelming — but once I got past the sensory overload, clear and meaningful signals started to emerge. Beneath the […]
Predictions 2026: Your Planning Starts Here
2026 will demand proof, not promises. Explore Forrester’s Predictions resources — guides, webinars, and blogs — to plan smarter, lead with trust, and stay ahead of disruption.
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Why Business Capabilities Are Your Secret Weapon For IT Cost Optimization
Most CIOs face mounting cost pressure, driven by the business. Forrester’s Business And Technology Services Survey, 2025, found that 48% of business leaders rank cost reduction as a top priority. Many organizations have already chased quick savings: 76% have renegotiated vendor contracts, yet the strain persists. In the same survey, 22% still report insufficient budget […]
Blog
The Enterprise Resource Planning Solutions Landscape, Q1 2026, Is Out!
The ERP Modernization Supercycle Many enterprise resource planning (ERP) large-scale implementations are creating budget pressures, delivery risks, and political scrutiny across IT and finance by upgrading infrastructure and software at the same time. ERP is also pushing toward an intelligent orchestration engine, with AI-driven automation and early agentic capabilities built into core workflows. The gap […]
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The Agent Economy Is Here — And AWS Just Gave It Rocket Fuel
What happens when your cloud provider stops renting you infrastructure and starts orchestrating your business logic? AWS’s Nova AI agents and AWS Marketplace mark the beginning of that shift.
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What’s New For AP Invoice Automation In 2026?
Accounts payable (AP) invoice automation software continues to evolve rapidly as enterprises modernize finance operations and respond to regulatory, technological, and operational pressures.
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Vendasta Shows Why Platforms Become Operating Systems For AI Agents
Vendasta faced a challenge familiar to many technology companies: alleviating client engagement pain points while limiting the impacts of efficiency and tool disconnects. Learn about Vendasta’s transformation in this preview of a new case study.
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OneStream Goes Private: Three Strategic Imperatives For Tech Leaders
Hg Capital’s agreement to acquire OneStream for $6.4 billion marks a pivotal moment in the enterprise performance management landscape. This transaction is one of the largest take-private deals in the sector since Thoma Bravo’s $10.7 billion acquisition of Anaplan in 2022.
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The Forrester Wave™: Autonomous Testing Platforms, Q4 2025, Is Out!
Find out why autonomous testing matters more now than ever and get four key findings from our new Wave™ report on autonomous testing platforms.
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Enterprise Architecture Tools Become A $1 Billion Strategic Battleground
Enterprise architecture (EA) is having a moment. After years of being dismissed as slow, rigid, or misaligned with agile ways of working, EA is now at the center of one of the fastest‑growing, most strategic software markets. Our latest research confirms that the EA management suite market has surpassed $1 billion and its momentum is transforming […]
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The Enterprise Architecture Management Suites Landscape, Q4 2025, Is Out!
Enterprise architecture (EA) leaders face unprecedented pressure to cut through complexity. Technology portfolios are sprawling, operating models are in flux, and the mandate for strategic alignment has never been more urgent.
Blog
VMware Migration Checklist: A Practical Way To Plan And Track
VMware migrations are no longer a theoretical exercise. Infrastructure and operations leaders are actively reassessing their VMware environments, driven by cost pressure, licensing uncertainty, and broader platform modernization goals. Learn how Forrester’s new VMware Migration Checklist can bring structure to your VMware migration approach.
Build The Technology Strategy You Always Wanted
Use this framework and IT strategy-on-a-page template to align stakeholders, define your vision, and build an action plan for your technology strategy.
Blog
Architecting Agility: Decoupled Banking Systems Will Be The Key To Success In 2026
I spent this past year advising our clients at major banking and financial institutions globally about their banking architecture, their priorities, and their challenges. Additionally, I’ve traveled to and been engaged in key industry events such as Finovate, Finacle Conclave, Sibos, Money20/20, Temenos Community Forum, and Georgetown University’s Financial Markets Quality Conference, where I’ve been […]
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Clarifying The Digital Workplace, DEX, And The Rise of DEXOps
For years, organizations have poured money into collaboration tools, intranets, devices, workflow platforms, and automation — all under the banner of “improving the digital employee experience.” Yet employee frustration with digital friction remains.
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KubeCon North America 2025 Retrospective: Closed Source And Open Source Battle For The AI-Native Cloud
The 10th anniversary of KubeCon + CloudNativeCon North America in Atlanta was both a celebration of progress in the open-source community and a moment of reflection about the challenges facing that same community amid change.
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Introducing Forrester’s ServiceNow Services Landscape: Partner Selection Becomes More Complex With Enterprise Workflows And Agentic Transformation
It used to be that you could think of ServiceNow services almost exclusively in the context of IT service management (ITSM) implementations, but the ServiceNow services market has decisively moved beyond those traditional confines.
Blog
Beyond Scheduling: The New Era Of Intelligent Workload Automation
Modern businesses need solutions that are agile, responsive, and proactive. Automation must do more than execute tasks: It needs to enable faster decisions, reduce complexity, and free your team from firefighting to focus on innovating. This research uncovers the six forces driving the shift to smarter workload automation. These aren’t just trends — they’re challenges that businesses must address to stay competitive.
Missed It Live? Watch Forrester’s Take On 2026 Scenario Planning
Couldn’t make it to the live session? Watch this on-demand webinar to learn how tech leaders are applying scenario planning to budget smarter, balance AI and human talent, and build resilient strategies for whatever 2026 brings.
Blog
Announcing The Forrester Wave™: Digital Experience Platforms, Q4 2025
You’re already feeling it. Each vendor’s site is a live demonstration of its platform’s capabilities. Optimizely leans into experimentation-led personalization; Adobe’s Experience Platform is orchestrated with precision; Salesforce blends CRM depth with conversational interfaces; Sitecore showcases agentic flows that guide content and conversion. These aren’t static pages. They’re dynamic systems that anticipate your needs, route […]
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AI Is Rewriting Software Work: What It Means For Your Team
Over the past 6–9 months, our team has been working on one of the most ambitious research efforts I’ve led at Forrester: a dual-track program combining dozens of qualitative interviews with development leaders and practitioners and a rigorous quantitative analysis of AI’s employment impact across the software development lifecycle (SDLC).
Blog
Predictions 2026: AI Agents, Changing Business Models, And Workplace Culture Impact Enterprise Software
In 2026, enterprise applications will move beyond the traditional role of enabling employees with digital tools to accommodating a digital workforce of AI agents. Tech leaders will be forced to decide how far to go in digitizing business processes and orchestrating workflows independent of human workers.
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