Of S-Curves, AI, And Adaptive IT Capabilities
This year feels different. Global geopolitical, economic, and technological shifts are compelling businesses in the Asia Pacific region to adapt like never before. In our June forecast, we captured how tech spending in APAC is transforming in response to this evolving landscape. We discussed how enterprises across the region are embedding adaptivity into the core of their business processes and, naturally, their IT capabilities as they respond to an ever-changing world — and boy is the world changing!
AI Sets Us On A New S-Curve
AI remains the elephant in the room. Last year’s unbridled hype around large language models and generative AI has given way to more pragmatism. Around 75% of my client interactions thus far in 2024 have had at least some AI flavor. Engaging with generative AI has grown more sophisticated, enabling developers to move past simple techniques like prompting over public APIs. They’re now creating advanced generative AI applications using emerging techniques such as retrieval-augmented generation and agentic AI. This has allowed organizations to unlock a whole new range of use cases for generative AI, surpassing the first generation of prompt-based chatbots and embedding AI more deeply in business operations.
Many of today’s tech leaders began their careers during a similarly transformative period: the rise of digital. Over the past two decades, a first wave of digital technologies reshaped industries, empowering early adopters to create unprecedented value for customers and shareholders. As digital became mainstream, however, its impact plateaued. Once a competitive advantage, digital innovation is now seen as a basic requirement. The explosive growth flattened from a hockey-stick trajectory to a steady S-curve.
Now, a new inflection point is upon us. Emerging AI and automation technologies promise to redefine business value by making processes smarter and more autonomous. We are at the beginning of a fresh S-curve, poised for another era of exponential growth and transformative impact.
You Need Adaptive IT Capabilities
As companies ready themselves for these transformational changes, they need to ensure that their IT capabilities are adaptive. Today’s organizations are often caught up in a perpetual balancing act between managing the costs of legacy on one hand and setting themselves up for innovation and value creation on the other. Forrester’s high-performance IT framework offers a methodology for technology leaders to apply to manage the transition to AI-infused, autonomous IT capabilities while staying nimble and pragmatic. In my session at Technology & Innovation Summit APAC 2024, I will be talking about:
- The key characteristics of an adaptive mindset.
- How to ensure that your tech investments remain agile and responsive to business needs in times of radical change.
- Real-world examples of companies that have successfully adopted an adaptive mindset along their journey to AI-driven transformation.
Join Us In Sydney!
Don’t miss this opportunity to join me, my fabulous colleagues, and your executive peers at this event. Register now for Forrester’s Technology & Innovation Summit APAC and take the first step toward transforming your business with the power of tech, talent, and AI. Reserve your place today and be part of a community that’s shaping the future of technology.
For more details and to register, visit the event website.