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Like many, I’ve been using generative AI (genAI) systems for about two years. Nothing has quite triggered my imagination like Microsoft Paint’s Cocreator capability.
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Learn the changes that your customer service organization needs to make in order to capture tacit knowledge and begin putting it to work through AI models.
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Generative AI isn’t just creating captivating visuals; it’s changing how businesses scale creativity, engage audiences, and develop entirely new products. Learn the benefits and risks of using genAI for visual content.
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Incremental improvements and sudden breakthroughs in price-to-performance ratios are natural parts of any emerging technology’s evolution. Get a detailed breakdown of nine innovations that make DeepSeek’s R1 a leap forward in cost efficiency.
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The enterprise content management market has undergone a significant transformation driven by new AI and cloud capabilities. Learn three key trends about the market in this preview of our latest Forrester Wave™ evaluation.
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Get a simplified view of the the top three generative AI use cases that security leaders need to worry about and get recommendations for prioritizing them.
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Exciting developments such as DeepSeek’s R1 announcement are extending opportunities to run large language models on edge devices. These advancements could have profound implications for edge computing, particularly in the realms of AIOps and observability. By enabling real-time insights and faster automations at the edge, enterprises can enhance their operational posture, drive down costs, and improve operational efficiency and resilience.
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Generative AI can significantly enhance agile knowledge management practices by automating and improving various aspects of knowledge workflows. Learn the top use cases and find out how knowledge workers can adapt to them.
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DeepSeek’s open-source model, DeepThink (R1), has sent shock waves across the tech world. But there are far-reaching implications to this important AI development.
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After over 12 years of leading Forrester’s research on agile and, from 2011, publishing a biennial Forrester report on the global state of agile adoption, we have just published The State Of Agile Development, 2025: It’s Still Relevant, With Benefits And Challenges.
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The best way to maximize the use of AI-assisted software development is to make sure your fundamentals are solid. Find out why in this post.
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Today, Google announced that it will include “the best of Google AI” in its Workspace Business and Workspace Enterprise plans, without the need to purchase an add-on. Will this make Workspace more competitive against Microsoft 365?
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The question has been the subject of debate here at Forrester. Here, we break down the impacts of the announcement.
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AI advantage does not come simply by giving employees access to the latest generative AI tools. To truly harness AI effectively, organizations must build their knowledge capacity. Find out how to get started in this preview of a new report.
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OpenAI’s new o3 and o3-mini models are generating excitement with claims of advanced reasoning capabilities, fueling the artificial general intelligence debate. Learn more about the opportunities and challenges of these models for organizations looking to get more impact from AI.
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With all the relentless buzz about AI, it’s easy to start with the tool and then go searching for a way to use it. The problem with that is you’re letting the technology, not your customers and your goals, drive your strategy. Set your company up for success with AI by following these steps.
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Earlier this month, we wrapped up Forrester’s India Predictions 2025 event. I look forward to this event every year, and this year was no exception. This year’s event for India saw record turnout, with over 350 participants across three cities in India including marketing and tech leaders.
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In November 2023, LeanIX was absorbed by SAP; in September 2024, Ardoq acquired ShiftX; and most recently, on December 11, 2024, Orbus Software announced its acquisition of Capsifi. All these acquisitions point to a significant shift in the enterprise architecture management suite space. Orbus Software, recognized as one of the leading vendors in The Forrester […]
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❄ 🥂 🎇 🎀 🎄 🥳 Last year, I wrote a pastiche called the Twelve Days Of Loc[alization] Mess after a client asked about the root causes of localization problems. This week, I wondered if I should repost the blog, perhaps with a few updates — and was amazed to realize that, after one short […]
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AWS may have been caught off guard by the sudden rise of generative AI, but now it’s coming for the competition from every possible angle. Get our key takeaways from AWS re:Invent 2024.