Information Technology

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Insights

Blog

The Future Of Edge Computing: New Opportunities Evolve Along Three Timelines

Michele Pelino 11 hours ago
Edge computing is a family of technologies that distribute application data and services where they can best optimize outcomes in various locations. Today, most systems run software in a single place; however, the growing diversity of connected systems requires distributed applications to deploy software automatically to where it runs best. We call this concept workload […]
Webinar

A Tech Leader’s Guide to Sustaining Innovation: Adopt a Crisis-driven Mindset

Get examples of how a crisis can be a catalyst for innovation in this webinar.

Where And How To Find The Right Tech Talent

Discover which skills will be needed to thrive in the future and where in Europe to find them. Join us for a complimentary webinar.

Blog

A Path To Growth: Key Insights And 2022 Trends For B2B CMOs

Christina Schmitt May 11, 2022
Forrester’s Marketing Survey, 2022, revealed insights that can help B2B marketing leaders strengthen their marketing strategy. CMOs are currently confronted with a challenging environment, rapidly evolving requirements, and the need for change, which impacts organizations’ growth strategy and operating business. Most companies are already in the midst of or have planned an entire transformation process […]
Blog

FAQ: Forrester Global Technology Awards

Frederic Giron May 6, 2022
Learn the details about Forrester’s Global Technology Awards and determine if your technology organization should submit an entry.
Blog

A Comparison Of Agile And ITSM Change Management Mindsets

Julie Mohr May 3, 2022
Let’s Compare Agile And ITSM Thinking We all know that pushing every change — no matter how big or how small — through a change management process is not only bureaucratic but also introduces delays that most development teams can neither afford nor tolerate. As you begin pursuing improving change management, it is important to […]
Blog

From Ad Hoc And Invisible To Predictable Business Outcomes With ESM

Julie Mohr April 26, 2022
Are you facing the dilemma of improving service work? Service outcomes depend upon knowledge workers getting things done. Whether you’re servicing a laptop or a train, it’s all just operations. Service improvements require insight into what work needs to be done, who is doing the work, and where the work in progress is. But often, […]
Blog

The Uses, Misuses, And Abuses Of Tech Spending And Budget Benchmarks

Sam Higgins April 20, 2022
Tech budget and spending benchmarks can be valuable, but only when used correctly. Learn how to get the most value from benchmarking.

Innovation Lessons From The Pandemic

Read the 15 lessons tech leaders have learned from the pandemic.

Blog

SaaS Outages: When Lightning Strikes, Thunder Rolls

Brent Ellis April 12, 2022
Just like with self-managed infrastructure, the key to surviving a SaaS outage is knowing the risks, implementing strategies to mitigate and control those risks, and then testing your strategy to make sure it works and that everyone knows how to execute in the case of crisis.
Blog

If You Have To Benchmark, Get Your Data From A Trusted Source

Frederic Giron March 28, 2022
At some point, most tech execs will be asked to explain their organization’s cost structure. What are the macro-level IT and digital spend structures in my industry? How can we justify our IT cost allocation to the business? Are there any areas of opportunity in our IT staffing strategy that we can take advantage of? […]
Blog

Five Tips For Justifying Your Business Case With The Help Of Total Economic Impact™ (For The Technology Decision-Maker)

Veronica Iles March 22, 2022
As companies consider new investments, they are — to at least some extent — already “digital” in many ways. Every new investment is more and more intertwined with a complex web of other technologies to deliver unique, personalized outcomes for every use case.
Blog

Tech Operations Can’t Stand Without Holistic Automation

Naveen Chhabra March 20, 2022
Thank you to all who generously shared experiences and views on my “Weave An Automation Fabric For All Technology — Compute And Beyond” blog. In that blog, I emphasized application developers’ need for holistic and integrated automation capabilities. Here, I’m stressing why today’s tech operations can’t stand without automation. Consider that you operate a live […]
Blog

What Accenture’s Strong Q2 FY22 Results Mean For Technology Executives

Ted Schadler March 17, 2022
Five ways Accenture's financial performance reflects the technology market overall.

The ROI Of Sustainability

Sustainability initiatives are no longer just a ‘nice to have’. Learn how to build a use case for sustainability in APAC.

Podcast

The Key To Elevating IT’s Role? Its Operating Model

What It Means March 10, 2022
What’s the missing ingredient for an IT organization to deliver value in a customer-obsessed company? It may well be your operating model. Learn more as Principal Analyst Fiona Mark and VP, Principal Analyst Bobby Cameron discuss transforming your IT operating model.
Blog

AIOps Needs A Superstructure Of Interoperability

Carlos Casanova March 9, 2022
AIOps solutions are composed of various technology components that work together to address organizational needs. This requires an underpinning superstructure that enables interoperability. The superstructure provides connectivity horizontally across point solutions and vertically through the tiers of capability. 
Blog

Weave An Automation Fabric For All Technology — Compute And Beyond

Naveen Chhabra March 1, 2022
Learn five things application developers need to expand infrastructure automation efforts beyond the compute services realm.
Blog

The Future Of BI — No, It’s Not As Simple As “The Dashboards Are Dead”

Boris Evelson February 23, 2022
BI is alive, but its adoption needs some help. Learn the three reasons why businesses struggle to get more mileage from their business intelligence applications.
Blog

The Anywhere Operating System

Andrew Hewitt February 22, 2022
Does the operating system matter in the world of remote and hybrid work? Learn about a more accessible version of the operating systems you already know and love.

Predictions 2022: Emerging Technology Trends

Our analysts provide their bold predictions for AI, cloud, automation, and edge computing in this live webinar.

Blog

Why, What, And How? The AIOps Questions You Should Be Asking!

Carlos Casanova February 15, 2022
In AIOps: The Riddle Wrapped In The Mystery Inside The Enigma, I sort of left you hanging without a clear answer to “What is AIOps?” That was because there really isn’t a simple answer based on how it’s been previously defined. Discussions of AIOps have mainly centered around installable software when they should have been […]
Blog

Build Your Insights Capabilities To Leapfrog Competition

Boris Evelson February 14, 2022
Insights are critical for delivering the experiences that customers demand. Learn what it takes to become a more insights-driven business.
Blog

Despite IT Heroics, Technology Is Systematically Failing Employees

William McKeon-White February 11, 2022
Your IT service desk is working harder than ever, but your employee user experience is still lacking. Learn the impact resource limitations and lack of visibility can have on your user experience.
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