May 11 – 12  |  Live Virtual Experience

Sweta Mehra

Chief Marketing Officer, ANZ

Riccardo Pasto

Principal Analyst, Forrester

Avis Easteal

Head of Consumer, Luxasia

Todd Stevenson

Chief Member Outcomes Officer, Colonial First State (CFS)

Shar VanBoskirk

VP, Principal Analyst, Forrester

Michael Barnes

VP, Research Director, Forrester

Anjali Lai

Anjali Lai

Senior Analyst, Forrester

Eric Way

Global Head of Inclusion, Diversity and CSR, Schindler Group

Vikram Sehgal

VP, Research Director, Forrester

Tom Mouhsian

Principal Analyst, Forrester

Andrew Hogan

Principal Analyst, Forrester

Angelina Gennis

Senior Analyst, Forrester

Amit Bhatia

Amit Bhatia

Senior Analyst, Forrester

Judy Weader

Senior Analyst, Forrester

Vasupradha Srinivasan

Senior Analyst, Forrester

Su Doyle

CX Exec Partner & Sr Analyst, Forrester

Dipanjan Chatterjee

Vice President, Principal Analyst, Forrester

Rania Makriyiannis

Principal Consultant, Forrester

Jinan Budge

Principal Analyst, Forrester

Sam Higgins

Principal Analyst, Forrester

Sreelesh Pillai

General Manager, ANZ, Freshworks

Janelle Estes

Chief Insights Officer, UserTesting

Harsha Thayi

Senior Manager of User Experience, T. Rowe Price

Gerda Swinkels-Legierse

Head of Customer Experience, Grodan

Jørgen Schüren

Business Director, Customer Experience Management, Confirmit

Christian Hyland

Director, Customer Experience Strategy & Transformation, Oracle Asia Pacific

Lisa Collins

Director of Customer Experience Strategy, Oracle

Aalishaan Zaidi

Global Head, Personal Banking, Standard Chartered Bank

Carlos Dominguez

Vice Chairman of the Board and Chief Evangelist, Sprinklr

Simon Lowden

Chief Transformation Officer, The Arnott’s Group

Nick Wellner

Senior Account Executive, Intercom

Garrett Ilg

President, JAPAC, Oracle Corporation

Jojo Concepcion

Chairman & CEO, Concepcion Industrial Corporation

Tancred Bastrup-Birk

Partner & Customer Success Manager, Alida

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