Press Release

Economic turbulence, supply chain issues, and a tech talent shortage will prompt tech leaders to prioritize investments in projects that improve operational resilience to drive growth AUSTIN, Texas, and CAMBRIDGE, Mass., September 29, 2022 — New research unveiled at Forrester’s (Nasdaq: FORR) Technology & Innovation North America reveals that global tech spending will reach more [...]

At Forrester’s B2B Summit APAC, the Return on Integration Honouree will share how it used Forrester’s research, frameworks, and models to drive cross-functional alignment  SINGAPORE, September 15, 2022 — Forrester (Nasdaq: FORR) today announced that Grant Thornton Australia, a leading B2B professional services firm, has been recognised as its 2022 Return on Integration (ROI) Honours winner at the [...]

The in-person and digital event experience will showcase the latest research and insights to help European technology leaders embrace innovation LONDON, 14 September, 2022 — Forrester (Nasdaq: FORR) today announced the full conference agenda for Technology & Innovation EMEA 2022, being held in London and digitally, 13–14 October. To stay competitive in today’s volatile business environment, technology executives [...]

De persoonlijke en digitale evenementervaring presenteert het meest recente onderzoek en de meest recente inzichten om de Europese technologische leiders te helpen innovatie te omarmen LONDEN, 14 september 2022 — Forrester (Nasdaq: FORR) kondigde vandaag de volledige agenda voor de conferentie voor Technology & Innovation EMEA 2022 aan, die wordt gehouden in Londen en digitaal op 13-14 oktober 2022. Om [...]

The in-person and digital event will showcase groundbreaking insights and best practices to help B2B marketing, sales, and product leaders foster alignment and fuel revenue growth LONDON, Sept. 6, 2022 — Forrester (Nasdaq: FORR) today announced the full conference agenda for B2B Summit EMEA 2022, being held in London and digitally from 11–12 October 2022. B2B Summit EMEA is the [...]

Het persoonlijke en digitale evenement toont baanbrekende inzichten en beste praktijken om B2B-marketing, sales en productleiders te helpen om de afstemming te bevorderen en de omzetgroei te stimuleren LONDEN, 6 september 2022 — Forrester (Nasdaq: FORR) kondigde vandaag de volledige agenda voor de conferentie voor B2B Summit EMEA 2022 aan, die wordt gehouden in Londen en digitaal op [...]

The in-person and digital event will provide the latest research, insights, and best practices to help B2B marketing leaders drive revenue growth  SINGAPORE, August 29, 2022 — Forrester (Nasdaq: FORR) today announced the full conference agenda for B2B Summit APAC, to be held in Singapore, and digitally, on September 20–21, 2022. The premier event for B2B marketing and sales [...]

CAMBRIDGE, Mass., August 25, 2022 — Forrester (Nasdaq: FORR) today announced that noted technology strategist Jack Shaw will join Technology & Innovation North America 2022 as keynote speaker. Shaw will speak live at Forrester’s Technology & Innovation North America in Austin, Texas, Thursday, September 29, and will discuss how tech leaders can harness emerging technologies to manage disruptions [...]

Forrester’s Planning Guides provide benchmark data and insights to help technology, marketing, digital, CX, product and sales leaders prioritize 2023 budget investments  CAMBRIDGE, Mass., Aug. 23, 2022 – According to Forrester’s (Nasdaq: FORR) 2023 Planning Guides, released today, business leaders who plan for “business as usual” modest spending increases in the year ahead will fall short. Indeed, due to an [...]

In contrast, the majority of India’s credit card issuers improved their CX in 2022 NEW DELHI, August 17, 2022 — According to Forrester (Nasdaq: FORR), due to COVID-19, more customers in India are relying on online channels for their banking needs. As India’s banks slow the rate of new branch openings, digital channels will continue to become [...]

A declining working population and rising costs to hire and retain employees will force firms in Asia Pacific to invest more in automation SINGAPORE, August 8, 2022 — Forrester (Nasdaq: FORR) forecasts that working populations in the five largest economies in Asia Pacific — India, China, South Korea, Australia, and Japan — are more at [...]

The in-person and digital event experience will showcase the latest research, best practices, and client stories to inspire high-performing tech executives to build adaptive enterprises that fuel growth CAMBRIDGE, Mass., August 3, 2022 — Forrester (Nasdaq: FORR) today announced the full conference agenda for Technology & Innovation North America 2022 — “Lead: Break Boundaries, Build The Future” — being [...]

Year-over-year total contract value increased by 10% to $349.4 million Cambridge, Mass., July 28, 2022 — Forrester Research, Inc. (Nasdaq: FORR) today announced strong results for the second quarter ended June 30, 2022, headlined by contract value growth of 10% with revenue growth of 15%. On a GAAP basis, earnings per share (EPS) was $0.72, [...]

CAMBRIDGE, Mass., July 20, 2022 /PRNewswire/ — Forrester Research, Inc. (Nasdaq: FORR) will broadcast its second-quarter earnings conference call at 4:30 p.m. Eastern time on Thursday, July 28, 2022. The call will be available at forrester.com. Investors who want to hear the call should log on at least 15 minutes prior to the broadcast. Participants may preregister for the call here. Instructions are provided to [...]

Forrester Decisions for Digital Business & Strategy addresses digital leaders’ most pressing priorities to deliver stronger digital experiences and drive customer retention and loyalty  SINGAPORE, June 28, 2022 — Forrester (Nasdaq: FORR) today announced Forrester Decisions for Digital Business & Strategy, a new research service designed to help digital leaders across industries, including banking, insurance, [...]

Service addresses digital leaders’ most pressing priorities to deliver stronger CX and drive customer retention and loyalty LONDON, 22 June 2022 — Forrester (Nasdaq: FORR) today announced Forrester Decisions for Digital Business & Strategy, a new research service designed to help digital leaders across industries, including banking, insurance, and retail, create and deliver businesswide digital [...]

De service richt zich op de meest urgente prioriteiten van digitale leiders om een sterkere klantenervaring te bieden en daarmee klantbehoud en -loyaliteit te stimuleren LONDEN, 22 juni 2022 — Forrester (Nasdaq: FORR) heeft vandaag Forrester Decisions for Digital Business & Strategy aangekondigd, een nieuwe onderzoeksdienst die is ontworpen om digitale leiders in verschillende sectoren, waaronder het bankwezen, [...]

Forrester presenta el nuevo servicio de decisiones de Forrester para líderes de estrategia y negocios digitales en Europa El servicio aborda las prioridades más apremiantes de los líderes digitales para ofrecer una CX más sólida e impulsar la retención y lealtad de los clientes. LONDRES, June 22, 2022 — Forrester (Nasdaq: FORR) anunció hoy Forrester Decisions for [...]

Top Canadian brands continue to deliver more emotionally positive experiences CAMBRIDGE, Mass., June 14, 2022 — Forrester’s (Nasdaq: FORR) Canada 2022 Customer Experience Index (CX Index™) reveals that customer experience (CX) quality among Canadian brands has dropped following three years of stability. At the pandemic’s start, Canadian brands were able to adapt quickly and transform [...]