The only constant in our world is change. This axiom was proven once again during Forrester’s research into intelligent document processing (IDP) for the 2025 update to our document mining and analytics platforms (DMAPs) landscape report. Here’s some of what we found.

In the DMAP space, where IDP is the most common use case, generative/agentic AI is:

    • Becoming an equalizer that challenges vendors’ ability to differentiate.
    • Making it more difficult for buyers to zero in on the right DMAP solution.
    • Forcing buyers to reconsider buy vs. build options.

Before choosing a DMAP platform, buyers must focus on the category of vendors that fits their use cases, since IDP functionality can be found in:

    • Digital process automation platforms.
    • Robotic process automation platforms.
    • Enterprise content management platforms.
    • Document capture/optical character recognition platforms.
    • Records management platforms.
    • Business application (e.g., enterprise resource planning, customer relationship management) platforms.
    • The few remaining IDP specialists.

For more details, including notable vendors, top use cases, and required functionality, please review The Document Mining And Analytics Platforms Landscape, Q4 2025, and reach out to me if you have questions.