Automation

Automation can fuel efficiency and accelerate growth. But the margin for error is significant and the implications for firms and employees are massive.

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Meet The New Analyst Covering AI And Insurance: Indranil Bandyopadhyay

Indranil Bandyopadhyay 2 days ago
New Principal Analyst joins Forrester in the areas of financial service, focusing on insurance and data, AI, and ML.
Blog

People And Automation Work Side By Side In Modern Factories

Paul Miller 2 days ago
Automation has been an important tool in a manufacturer’s toolbox for centuries. From steam-powered looms to cutting-edge industrial robots, hardware automation arrived first and continues to expand. Over the past decade or so of Industry 4.0, software automation has also grown, with machine learning and artificial intelligence embedded in more and more processes. But my […]

Technology & Innovation APAC

Discover how you can embrace new ways of being innovative with technology to break boundaries and propel your business forward. Join us in Sydney or digitally on Nov 15–16.

Blog

Hybrid Work Requires Experimentation

J.P. Gownder 3 days ago
The road to hybrid success is riddled with speed bumps. Mastering it will require organizational innovation — trying out new practices that employ new technologies and challenge cultural norms.
Blog

Oshkosh Receives Forrester’s First-Ever Technology Strategy Impact Award

Frederic Giron 3 days ago
Learn how industrial technology firm Oshkosh transformed its digital technology organization to become future fit and receive Forrester’s Technology Strategy Impact award.
Blog

The Future Of Manufacturing

Paul Miller September 28, 2022
In volatile market conditions, manufacturers must become quicker, smarter, and greener to survive. The transformation of traditional — often conservative — manufacturing firms involves more than just making existing physical processes more efficient. Business and technology leaders increasingly work together to build future fit organizations that are adaptive, creative, and resilient, unlocking more sustainable and […]
Blog

Show Me The Metaverse

Martha Bennett September 22, 2022
Learn how the future viability of the metaverse depends on these four key emerging technologies.
Blog

Show Me That Emerging Technology Magic

Brian Hopkins September 12, 2022
Get three key takeaways about leveraging emerging technology in this Technology & Innovation event preview.

Go From Data Silos To Data Intelligence

Come to Data Strategy & Insights Forum Dec. 6–7 for analyst advice on using AI and analytics to optimize your data.

Blog

You Say Tum-AY-Toe, I Say Tum-AH-Toe — What’s Your AIOps Perspective?

Carlos Casanova September 12, 2022
We all see and experience things through the lens of prior travels and encounters. This is no different from the path you choose to move forward with your AIOps implementations. An outcome of our Now Tech: Artificial Intelligence For IT Operations, Q2 2022 report was confirmation that more vendors have entered the AIOps market. I […]
Podcast

How Does Automation Enable Human Innovation?

What It Means September 1, 2022
Fears that automation will replace human creativity with mindless robots are unwarranted. VP, Principal Analyst Paul Miller and Principal Analyst Dan Bieler explain why in this episode.
Blog

Random Acts Of Automation: 10 Pitfalls We Must Avoid

Craig Le Clair August 22, 2022
The trend toward automation is not new. The Industrial Revolution started it in the 19th century, but there has never been such rapid automation progress as today. All forms have accelerated, often without understanding their effect. Humans have become choke points in operations, points of disease and legal liability, and friction to smooth digital pathways, […]
Blog

Forrester To Launch The Frontline Service Worker Automation Series

Craig Le Clair August 16, 2022
Forrester's forthcoming series looks at categories of automation that directly effects frontline service workers and dives into the challenges, successes, and best practice guidance.
Blog

2022 AIOps Now Tech Data Overview Sheds Light On Current Capabilities

Carlos Casanova August 4, 2022
The 2022 AIOps NowTech generated a wealth of data that has been captured in the AIOps Data Overview, Q2 2022 report about AIOps software vendor capabilities. Three items from the overview report; digital experience, OpenTelemetry, and audit trails are highlighted in this blog. Read the full data overview report to learn more about the other capabilities that it covers.

Technology & Innovation EMEA

Discover how technology leaders are embracing new ways of being innovative with technology, and discover key strategic opportunities to help your organisation grow. Join us in London and virtually October 13–14.

Blog

Robot Waiters Will Be Serving You Soon

Craig Le Clair July 25, 2022
I haven’t (yet) eaten her culinary delights, but Raymone Williams gave me a bit of her time to talk robots. She is the owner of the Tastee Spoon, a Caribbean (Jamaican) restaurant and food truck serving up original cuisine in Atlanta. If you’re busy and want to skip the rest of the blog, here’s the […]
Blog

Chief Automation Officers Are The Answer … But What Is The Question?

Leslie Joseph July 21, 2022
Much of the current discourse around the role is marked by nonspecificity of purpose. Our new research uncovers some of the key considerations.
Blog

Future Fit Manufacturers Evolve Their Platform Strategies To Scale

Paul Miller July 4, 2022
The launch announcements for Siemens Xcelerator and Hexagon Nexus show how platforms are evolving in the manufacturing sector.
Blog

Is Your Organization Ready To Democratize Its Automation Strategy With Citizen Process Expertise?

Bernhard Schaffrik June 23, 2022
Runaway Automation Undermines Digital Transformation Success Automation is everywhere: In Forrester’s Q2 2021 Global Digital Process Automation Survey, 76% of respondents indicated they were driving toward end-to-end automation for most business processes. While we share this enthusiasm for automation, we have seen too many companies automate processes before they understand them. Organizations can solve — […]
Blog

Hannover Messe 2022: Smaller But More Focused

Paul Miller June 13, 2022
For the first time since 2019, exhibitors and visitors returned to the Hannover showground this month for the Hannover Messe industrial trade fair. It was great to be back. According to the organisers, the 2019 show attracted more than 215,000 visitors. This year was much smaller — about 75,000 — and you could tell. More […]

Enterprise Architecture: Laggards Versus Leaders

Everything about enterprise architecture is changing. Join us on Aug. 4 for an analyst deep dive on the four different EA archetypes driving competitive advantage.

Blog

Hear Ye, Hear Ye … Get Your New AIOps Reports Here!

Carlos Casanova June 2, 2022
It’s been a long time coming, at least in mind anyway, but I’ve finally got some great news to announce. We have just published four AIOps-related reports that I’m really excited for you all to finally read and provide feedback on. Read on below to get a synopsis of the three reports. The fourth report […]
Blog

Perspective Is Key To Understanding AIOps

Carlos Casanova June 2, 2022
Definitions can be murky. Our new reports aim to provide clarity and guidance around artificial intelligence for IT operations.
Blog

Planning Is Paramount When Adopting SOAR

Allie Mellen May 25, 2022
To succeed with a security orchestration, automation, and response (SOAR) offering, outline how you'll use it first.
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