Business & IT Alignment

Business & IT alignment creates a virtuous cycle that unleashes the true power and potential of technology. Read insights on how to foster business & IT alignment.

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Insights

Blog

AIOps Drives Observability And Business Outcomes In IT

Carlos Casanova July 10, 2024
AIOps is a critical tool for IT leaders aiming to run high-performance organizations and drive business outcomes. Learn more about the benefits of AIops in this preview of our upcoming Technology & Innovation Summit North America.
Blog

Greeking Out: Aristotle’s Guide To AIOps Mastery

Carlos Casanova July 3, 2024
Aristotle’s wisdom nails it: mastering precision, appropriateness, timeliness, intentionality, and methodology isn’t just for anger management — it's crucial for AIOps too. In the chaotic world of IT, we need to separate the signal from the noise and act with clear intention.

Don’t Miss Our Global Tech Summits

Attend our Technology & Innovation Summits for breakthrough research, strategies, and best practices to achieve high-performance IT, embrace AI, and fuel growth with emerging technology. Meet with a Forrester analyst to get perspective on your priorities.

Blog

The Four Styles Of High-Performance IT

Matthew Guarini June 25, 2024
Most IT organizations follow a dominant style that best aligns with their business objectives. High-performance IT identifies and defines four common high-performance styles to help IT leaders craft the optimal portfolio of capabilities. Learn more in this post.
Blog

Key Takeaways From SAP Sapphire Orlando 2024

Akshara Naik Lopez June 12, 2024
From generative AI to cloud to pricing announcements, the recent SAP Sapphire in Orlando was a busy event. Read this blog to get our key takeaways and perspectives on the big announcements from SAP.
Blog

Forrester’s AI Webinar Series: Navigate The Choppy And Exciting Waters Of Enterprise AI

Sudha Maheshwari June 7, 2024
AI is having — and will continue to have — a profound impact on how data scientists, software engineers, and other job functions perform their roles. Get tips on how to define, build, and implement your enterprise AI strategy with the help of Forrester's AI Advantage client webinar series.
Blog

Announcing The Enterprise Architecture Management Suites Landscape, Q2 2024

Stéphane Vanrechem May 24, 2024
Enterprise Architecture Management Suites Are An Architect’s Ally Enterprise architecture management suites (EAMSes) are fundamental to running a successful architecture practice. EAMS tools are being used to help architecture teams manage architecture risk, reduce cost, and support organizations in proactively managing their technical debt. AI use cases are flourishing in this market, freeing up architects’ […]
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Embracing The Fusion Of Humans + AI: Win With Boundless Experiences

Riccardo Pasto April 23, 2024
Don’t miss the CX Summit APAC 2024, which promises to be riveting as industry speakers and Forrester analysts share their insights on CX, digital, and marketing, and how AI is making an impact. Join us in Sydney, Australia, or as a digital experience on May 28 to hear from Forrester analysts and industry experts.

Don’t Get Blinded By Shiny Tech Objects

Get our guide to building a business case for emerging technology investment, identifying use cases, and securing support — and learn how Forrester’s CaDI analysis framework can prevent you from going down the wrong path.

Blog

Introducing The Forrester Wave™: Workday Services, Q2 2024

Akshara Naik Lopez April 17, 2024
In our 25-criterion evaluation of Workday services providers, we identified the most significant ones and researched, analyzed, and scored them. This blog introduces you to the report on how each provider measures up and helps enterprise technology leaders select the right one for their needs.
Blog

EA Teams Struggle To Communicate Architecture’s Value

Stéphane Vanrechem April 4, 2024
The maturity of enterprise architecture (EA) varies greatly across companies, industries, and geographies. In France, 84% agree that their teams are effective in communicating EA's value, while just 54% of UK respondents agree. Learn more in this preview of upcoming research on the value proposition for enterprise architecture
Blog

Can Platform Teams Improve Shared Services?

Julie Mohr February 27, 2024
Business and technology leaders are moving away from shared services due to their association with delays, inflexibility, and bureaucracy. These negative perceptions have led organizations to seek alternatives to meet their agile and digital team requirements.
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Here’s How To Get Your S/4HANA Migration Plans Under Control

Dario Maisto February 26, 2024
No matter what stage you’re at with your SAP S/4HANA migration planning, take these five steps now to help mitigate some risks.
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AT&T Outage Shines A Spotlight On Network Dependability

Octavio Garcia Granados February 23, 2024
What are the key lessons telecommunications carriers and IT and technology leaders can learn from the recent AT&T outage? Find out in this summary of the outage and its impact on IT leaders.

Technology Architecture As A Business Growth Driver?

Download our guide to learn how to power your business outcomes this year by aligning your tech strategy and actions with growth and revenue goals.

Blog

High-Performance IT: Finding The Right Tech For Your IT Style

Liz Herbert February 22, 2024
When it comes to adopting the right technology for your organization, one size does not fit all. Learn how high-performance IT can help your organization match the right next tech to your IT style.
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Tech Stack Optimization Is Now A Strategic Priority

Linda Ivy-Rosser February 20, 2024
Learn how Forrester’s outcome-based technology optimization model creates an approach that offers advantages to delivering business aligned value and enabling growth.
Blog

High-Performance IT: How IT Running Style Impacts Business Value

Carlos Casanova February 13, 2024
Style matters when running IT: too slow, and your business misses out on market opportunities; too fast, and you’re transforming operations that the business can’t fully utilize. Learn how the optimal balance of IT capabilities will let you run high-performance IT — the pursuit of continuously improving business results through technology.
Blog

Announcing The Forrester Tech Tide™: Enterprise Localization Technologies, Q1 2024

Kathleen Pierce February 12, 2024
Do you sell into multilingual markets, nationally or internationally? Do you want to grow? If so, you should review your localization tech stack. We recently published The Forrester Tech Tide™: Enterprise Localization Technologies, Q1 2024 to help leaders in revenue operations, marketing, product, digital, content, and customer experience shape their firm’s investment approach. A Rising Tide […]
Blog

High-Performance IT Demands Superior And Relentless Alignment Between Business And IT

Chuck Gahun February 9, 2024
To deliver the next wave of business growth, leaders need superior and relentless alignment to achieve high-performance IT.

How CIOs Can Pave The Way For A Growth Agenda

Don't get caught unprepared for this CIO change. Read our report on tech leaders' new role in driving a growth agenda with a customer-centric technology strategy.

Blog

Customer- Versus Business-Focused Mapping Tools: Cut Through The Confusion And Connect The Dots

Michelle Beeson February 7, 2024
Organizations have various tools for mapping processes, systems, and experiences. However, many of these tools focus on the internal business, neglecting the customer perspective. Customer experience (CX) mapping tools are valuable resources for organizations striving for customer centricity (or in Forrester terms, customer obsession) and aligning business outcomes with customer outcomes. The foundation of CX […]
Webinar

New Tools And Strategies For Managing Technical Debt

Watch this on-demand webinar to explore new tools and strategies for keeping technical debt under control, including a demonstration of Forrester’s Technical Debt Modernization And Migration Scenario Tool.
Blog

High-Performance IT: The Tech Industry Must Rethink Strategy To Help CIOs Deliver

Ted Schadler January 31, 2024
High-performance IT comes to life when tech leaders assemble the right ecosystems to deliver capabilities. Learn the vital role that technology industry partners play in creating and delivering these capabilities.
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