Business & IT Alignment

Business & IT alignment creates a virtuous cycle that unleashes the true power and potential of technology. Read insights on how to foster business & IT alignment.

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Insights

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Lead A High-Performing Digital Team

Dan Bieler 11 hours ago
Digital teams are primarily tasked with designing, delivering, and managing digital products or services, launching digital innovations, and developing the digital roadmap.
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Is Keeping Your Commerce Tech Vendor The Right Move For You?

Emily Pfeiffer October 15, 2024
To retain or replatform your commerce technology solution? Forrester’s latest research guides leaders on how to answer this burning question.

Missed Our Tech & Security Predictions Webinar?

Watch the replay to catch up! Dive into the top 2025 predictions and discover their impact on your tech and security strategies — with exclusive insights from the analysts who conducted the research.

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IBM Vies For Positioning As The De Facto FinOps Solution

Tracy Woo September 19, 2024
On Tuesday, IBM announced its acquisition of Kubernetes cost management solution Kubecost. This acquisition follows a series of FinOps-focused companies in recent years with Apptio (TBM/FinOps), Turbonomic (FinOps/resource automation), Nordcloud (FinOps services), and Instana (observability). Answers To Your Top Questions About The Kubecost Acquistion What should I know? Kubecost enhances an already market-leading solution. In […]
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Why Forrester’s SAP Services Landscape, Q3 2024, Is So Important

Akshara Naik Lopez September 16, 2024
We recently completed The SAP Services Landscape, Q3 2024. A lot has changed in the SAP ecosystem since the last edition of this Forrester landscape. SAP ECC to SAP S/4HANA cloud migrations are taking center stage for the vast majority of SAP clients. The RISE with SAP offering has undergone massive changes in the last […]
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Technology Leaders Deliver Significantly Stronger Business Outcomes With High-Performance IT

Chuck Gahun September 5, 2024
The data is clear: high-performance IT shops deliver better business outcomes and experience growth that is 1.8x faster than their peers. Find out why.
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Key Insights And Recommendations From VMware Explore 2024

Naveen Chhabra September 4, 2024
Get six key takeaways from the annual VMware Explore 2024 conference and find out what they mean for technology leaders.
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Start Building Your IT Strategy At Technology & Innovation Summit North America

Marianne Doran-Collins August 22, 2024
The days of creating an IT strategy in a vacuum are long gone. With technology embedded ever deeper in the business, strategy conversations between business and IT organizations must stay fluent and on point. Get a blueprint of the steps needed to rapidly create a technology strategy, in a preview of our recently published research.

Jan. 30 Tech & Security Predictions Webinar

Join us to dive into the top 2025 predictions and discover their impact on your tech and security strategies — with exclusive insights from the analysts who conducted the research.

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HPE Seeks To Bolster Its Hybrid Cloud Management Capabilities And Credibility With Morpheus Acquisition

Tracy Woo August 16, 2024
Hewlett Packard Enterprise recently announced an agreement to acquire Morpheus Data, a multicloud management solution. Find out what this means for the two firms and their customers in this blog.
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The 10 Most Important Cloud Trends For 2024

Tracy Woo August 15, 2024
Curious about the top cloud trends in 2024? Learn three of the top 10 cloud trends for 2024 in this preview of a new report.
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AI Alignment: The Technology Leader’s Point Of View

Brian Hopkins July 23, 2024
Before 2022, software development primarily focused on reliability and functionality testing, given the predictable nature of traditional systems and apps. With the rise of generative AI (genAI) models, however, the concept of model and AI alignment has become increasingly crucial. Generative AI models are progressing from simple knowledge recall to handling complex tasks requiring advanced […]
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ServiceNow And Atlassian: The Rise Of IT Management Platforms

Charles Betz July 15, 2024
The recent ServiceNow Knowledge 2024 and Atlassian Team 24 conferences revealed a structural realignment in important sections of the IT management market. Find out how in this post.
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AIOps Drives Observability And Business Outcomes In IT

Carlos Casanova July 10, 2024
AIOps is a critical tool for IT leaders aiming to run high-performance organizations and drive business outcomes. Learn more about the benefits of AIops in this preview of our upcoming Technology & Innovation Summit North America.

Ready For These 2025 Tech And Security Shifts?

Step into 2025 with confidence! Explore our predictions for tech and security leaders, featuring key trends in AI, cloud, SDLC, and AIOps you need to know.

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Greeking Out: Aristotle’s Guide To AIOps Mastery

Carlos Casanova July 3, 2024
Aristotle’s wisdom nails it: mastering precision, appropriateness, timeliness, intentionality, and methodology isn’t just for anger management — it's crucial for AIOps too. In the chaotic world of IT, we need to separate the signal from the noise and act with clear intention.
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The Four Styles Of High-Performance IT

Matthew Guarini June 25, 2024
Most IT organizations follow a dominant style that best aligns with their business objectives. High-performance IT identifies and defines four common high-performance styles to help IT leaders craft the optimal portfolio of capabilities. Learn more in this post.
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Key Takeaways From SAP Sapphire Orlando 2024

Akshara Naik Lopez June 12, 2024
From generative AI to cloud to pricing announcements, the recent SAP Sapphire in Orlando was a busy event. Read this blog to get our key takeaways and perspectives on the big announcements from SAP.
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Forrester’s AI Webinar Series: Navigate The Choppy And Exciting Waters Of Enterprise AI

Sudha Maheshwari June 7, 2024
AI is having — and will continue to have — a profound impact on how data scientists, software engineers, and other job functions perform their roles. Get tips on how to define, build, and implement your enterprise AI strategy with the help of Forrester's AI Advantage client webinar series.
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Announcing The Enterprise Architecture Management Suites Landscape, Q2 2024

Stéphane Vanrechem May 24, 2024
Enterprise Architecture Management Suites Are An Architect’s Ally Enterprise architecture management suites (EAMSes) are fundamental to running a successful architecture practice. EAMS tools are being used to help architecture teams manage architecture risk, reduce cost, and support organizations in proactively managing their technical debt. AI use cases are flourishing in this market, freeing up architects’ […]

Plan Your IT & Security Budgets For 2025 Success

Watch our on-demand technology budget planning webinar. Get benchmarks for strategic investments, divestments, and experiments to maximize business value from 2025 tech and security spending.

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Embracing The Fusion Of Humans + AI: Win With Boundless Experiences

Riccardo Pasto April 23, 2024
Don’t miss the CX Summit APAC 2024, which promises to be riveting as industry speakers and Forrester analysts share their insights on CX, digital, and marketing, and how AI is making an impact. Join us in Sydney, Australia, or as a digital experience on May 28 to hear from Forrester analysts and industry experts.
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Introducing The Forrester Wave™: Workday Services, Q2 2024

Akshara Naik Lopez April 17, 2024
In our 25-criterion evaluation of Workday services providers, we identified the most significant ones and researched, analyzed, and scored them. This blog introduces you to the report on how each provider measures up and helps enterprise technology leaders select the right one for their needs.
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EA Teams Struggle To Communicate Architecture’s Value

Stéphane Vanrechem April 4, 2024
The maturity of enterprise architecture (EA) varies greatly across companies, industries, and geographies. In France, 84% agree that their teams are effective in communicating EA's value, while just 54% of UK respondents agree. Learn more in this preview of upcoming research on the value proposition for enterprise architecture
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