Business & IT Alignment

Business & IT alignment creates a virtuous cycle that unleashes the true power and potential of technology. Read insights on how to foster business & IT alignment.

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Counting Down To Forrester’s Technology & Innovation APAC Event For 2023

Sam Higgins September 11, 2023
Technology Alignment: The Key To Powering Customer-Obsessed Growth You’ve likely suspected it and maybe have even said it out loud: Aligning technology with customer objectives can ignite significant growth. The data backs this up decisively. Forrester’s most recent study of business and technology leaders shows that companies with high alignment between technology and customer-facing roles […]
Blog

Hyperscalers, It’s Time To FOCUS

Tracy Woo August 10, 2023
In late June, at FinOps X, the annual event hosted by FinOps Foundation, a big topic was the open source project FinOps Open Cost & Usage Specification (FOCUS), which aims to standardize the billing construct and presentation of cloud cost data. This is a BIG DEAL. In doing so, FOCUS will remove the complexity and […]

2024 Tech Budget Missteps You’ll Want To Avoid

Explore benchmark data from Forrester’s 2024 Planning Guide reports for tech leaders to see where you’re over- or underinvesting.

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SAP To Raise On-Premise Annual Support Fees An Average Of 5% Effective January 2024

Akshara Naik Lopez August 9, 2023
Continuing the latest trend in price increases by major enterprise software vendors, SAP announced on July 26, 2023, that it will increase the annual support fees for SAP support agreements by roughly 5.0% (by local CPI rates, capped to 5%). This is on top of the previous increase announced in 2022 for an average support […]
Blog

The Rise Of DIY In FinOps

Tracy Woo July 18, 2023
One of the trends that emerged from FinOps X in San Diego is that DIY tooling is on the rise. Find out why Forrester typically tries to dissuade FinOps teams from taking this route.
Blog

Announcing The Forrester Wave™: Process-Centric AI For IT Operations (AIOps), Q2 2023

Carlos Casanova July 14, 2023
The Forrester Wave™: Process-Centric AI For IT Operations (AIOps), Q2 2023, evaluated 11 vendors on 30 different capabilities. Read the report to see which vendor came out on top with the highest-ranked capabilities for the broadest set of organizations.
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What’s New In Software Pricing And Contract Negotiation Success

Liz Herbert June 14, 2023
In 2023, the tech sector is seeing shrinking growth, pressure on profits, and price hikes. Understandably, there are a lot of questions around what these price changes mean and how contract negotiations should be approached amid this uncertainty.
Podcast

The CIO’s Role In The Growth Agenda

What It Means June 8, 2023
As business becomes more technology-driven, the role of technology leaders is changing, as well. In this episode, VP, Senior Research Director Fred Giron and VP, Principal Analyst Ted Schadler discuss new research defining the CIO’s role in powering growth.

Get Bullish On These 2024 Tech Budget Line Items

Download our 2024 Planning Guide for Technology Executives to learn where to halt legacy spending — and boost tech budgets to power the business growth agenda.

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Avoid These Seven Myths To Design A Successful IT Operating Model

Gordon Barnett May 9, 2023
The myths of operating model design are the misconceptions that can hinder progress and lead to failure when attempting to transform your IT organization. Understanding these myths and avoiding the associated pitfalls is critical to ensuring that you can design an effective and robust operating model that delivers long-term value.
Blog

Five Innovative Organizational Concepts Can Help Tech Execs Become Future Fit By Design

Gordon Barnett April 17, 2023
Changing business landscapes have prompted IT organizations to explore creative and innovative ways of structuring their business and operating models. Five key organizational concepts have emerged as particularly promising approaches: fractal organization, distributed autonomous organization, ecosystem organization, boundaryless organization, and adaptive organization.
Blog

Cloud Powers Retail Through The Economic Slowdown

Tracy Woo April 10, 2023
The retail industry was an early adopter of cloud and has continued to expand its use. Learn three key trends from our new report The State Of Cloud In Retail.
Blog

Plan Now For Major Changes To Oracle Java Licensing Costs

Steven Russman April 10, 2023
Oracle has again changed licensing rules for its widely used Java product. On January 23, 2023, the company introduced a new license metric, the SE Universal Subscription. It offers all the benefits of the legacy Java SE subscription, plus universal use rights (desktop, server, and third-party cloud) and triage support for customers’ entire Java portfolio, […]
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Announcements: Bring-Your-Own Rack Mainframes And Multiple-Personality Storage

Brent Ellis April 7, 2023
Learn why recent announcements from IBM and HPE show positive signs for hybrid cloud.

Align Tech Spending With 2024 Benchmarks

Download our 2024 Planning Guide for Technology Executives to learn how to drive growth with strategic tech budgeting.

Blog

The Buyer’s Journey: Business Applications

Liz Herbert April 7, 2023
Forrester’s Buyers’ Journey Survey, 2022 asked global purchase influencers about their experiences of making a variety of technology and non-technology purchases for their businesses. In our recent report, The Buyer’s Journey: Business Applications, we looked at respondents who purchased or will purchase a business application. Here is a sneak peek into some of the key […]
Blog

The Six Steps To Understanding IT Customers And Stakeholders

Gordon Barnett March 24, 2023
To help you reach a future fit IT organization, Forrester has identified the six key steps to understanding IT operating model customers and stakeholders — if you do this, you can put them at the center of design, build, deliver, and serve.
Blog

SHARE Atlanta 2023: Preparing The Mainframe For A Hybrid Cloud World

Brent Ellis March 12, 2023
Learn why the common thinking that mainframe is archaic and doesn’t have a place in a cloud environment can be wrong.
Blog

Computer Vision Technology Is A Promising Latecomer To The Insurance Market

Indranil Bandyopadhyay March 9, 2023
Computer vision technology is a recent entrant in insurance, but it has the potential to revolutionize how insurers process claims, identify fraud, and evaluate risk.
Blog

Introducing The Forrester Asset Taxonomy

Carlos Casanova March 3, 2023
The definition of “asset” has broadened well beyond traditional financial boundaries in the earliest days of IT asset management. Technology stakeholders are often confused over what constitutes an asset, and the technologies to enable enterprise asset management frequently add to this confusion.

How CIOs Can Pave The Way For A Growth Agenda

Don't get caught unprepared for this CIO change. Read our report on tech leaders' new role in driving a growth agenda with a customer-centric technology strategy.

Blog

TIER: How (Not) To Evolve Your Business Model — Kodak

Christopher Gilchrist February 15, 2023
The story of Kodak’s failure is about much more than one shortsighted technology decision — it is about Kodak’s continued obliviousness to the fact that value delivery could evolve and that its business model had to evolve accordingly.
Blog

TIER: Tech Layoffs Are Signaling Something Much More Than A Downturn

Christopher Gilchrist February 3, 2023
Tech firms are making labor cuts to focus on profits instead of growth. Find out what this could mean for your industry and how you should respond.
Blog

Smart Tech Executives Will Position Their Company For The Coming Rebound

Christopher Gilchrist January 26, 2023
In 2023, technology executives should optimize their budgets with customer and employee experience as the North Star. Here’s a peek at three actions we recommend in our new report, “Navigating The 2023 Downturn: Technology Executive" to help tech executives can position their companies for market leadership when the rebound comes.
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