Business & IT Alignment

Business & IT alignment creates a virtuous cycle that unleashes the true power and potential of technology. Read insights on how to foster business & IT alignment.

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Insights

Blog

Embracing the Fusion of Humans + AI: Win With Boundless Experiences

Riccardo Pasto 15 hours ago
Don’t miss the CX Summit APAC 2024, which promises to be riveting as industry speakers and Forrester analysts share their insights on CX, digital, and marketing, and how AI is making an impact. Join us in Sydney, Australia, or as a digital experience on May 28 to hear from Forrester analysts and industry experts.
Blog

Introducing The Forrester Wave™: Workday Services, Q2 2024

Akshara Naik Lopez 6 days ago
In our 25-criterion evaluation of Workday services providers, we identified the most significant ones and researched, analyzed, and scored them. This blog introduces you to the report on how each provider measures up and helps enterprise technology leaders select the right one for their needs.

Global

Don’t Miss Our 2024 Predictions Deep Dive

Hear directly from the tech, CX, and B2B analysts behind our 2024 global predictions and get an important generative AI update from Forrester’s CEO, George Colony.

Blog

EA Teams Struggle To Communicate Architecture’s Value

Stéphane Vanrechem April 4, 2024
The maturity of enterprise architecture (EA) varies greatly across companies, industries, and geographies. In France, 84% agree that their teams are effective in communicating EA's value, while just 54% of UK respondents agree. Learn more in this preview of upcoming research on the value proposition for enterprise architecture
Blog

Can Platform Teams Improve Shared Services?

Julie Mohr February 27, 2024
Business and technology leaders are moving away from shared services due to their association with delays, inflexibility, and bureaucracy. These negative perceptions have led organizations to seek alternatives to meet their agile and digital team requirements.
Blog

Here’s How To Get Your S/4HANA Migration Plans Under Control

Dario Maisto February 26, 2024
No matter what stage you’re at with your SAP S/4HANA migration planning, take these five steps now to help mitigate some risks.
Blog

AT&T Outage Shines A Spotlight On Network Dependability

Octavio Garcia Granados February 23, 2024
What are the key lessons telecommunications carriers and IT and technology leaders can learn from the recent AT&T outage? Find out in this summary of the outage and its impact on IT leaders.
Blog

High-Performance IT: Finding The Right Tech For Your IT Style

Liz Herbert February 22, 2024
When it comes to adopting the right technology for your organization, one size does not fit all. Learn how high-performance IT can help your organization match the right next tech to your IT style.

60% Of Skeptics Will Use (And Love!) GenAI

Surprised? Download Forrester’s 2024 Predictions guide to see why progress will be driven by exploration — and 14 other global predictions on AI, privacy, B2B buyers, hybrid work, and more.

Blog

Tech Stack Optimization Is Now A Strategic Priority

Linda Ivy-Rosser February 20, 2024
Learn how Forrester’s outcome-based technology optimization model creates an approach that offers advantages to delivering business aligned value and enabling growth.
Blog

High-Performance IT: How IT Running Style Impacts Business Value

Carlos Casanova February 13, 2024
Style matters when running IT: too slow, and your business misses out on market opportunities; too fast, and you’re transforming operations that the business can’t fully utilize. Learn how the optimal balance of IT capabilities will let you run high-performance IT — the pursuit of continuously improving business results through technology.
Blog

Announcing The Forrester Tech Tide™: Enterprise Localization Technologies, Q1 2024

Kathleen Pierce February 12, 2024
Do you sell into multilingual markets, nationally or internationally? Do you want to grow? If so, you should review your localization tech stack. We recently published The Forrester Tech Tide™: Enterprise Localization Technologies, Q1 2024 to help leaders in revenue operations, marketing, product, digital, content, and customer experience shape their firm’s investment approach. A Rising Tide […]
Blog

High-Performance IT Demands Superior And Relentless Alignment Between Business And IT

Chuck Gahun February 9, 2024
To deliver the next wave of business growth, leaders need superior and relentless alignment to achieve high-performance IT.
Blog

Customer- Versus Business-Focused Mapping Tools: Cut Through The Confusion And Connect The Dots

Michelle Beeson February 7, 2024
Organizations have various tools for mapping processes, systems, and experiences. However, many of these tools focus on the internal business, neglecting the customer perspective. Customer experience (CX) mapping tools are valuable resources for organizations striving for customer centricity (or in Forrester terms, customer obsession) and aligning business outcomes with customer outcomes. The foundation of CX […]

Align Your Tech Architecture To Business Outcomes

Learn how Forrester’s Outcome-Driven Architecture Model can help you align your EA strategy to real business outcomes.

Webinar

New Tools And Strategies For Managing Technical Debt

Watch this on-demand webinar to explore new tools and strategies for keeping technical debt under control, including a demonstration of Forrester’s Technical Debt Modernization And Migration Scenario Tool.
Blog

High-Performance IT: The Tech Industry Must Rethink Strategy To Help CIOs Deliver

Ted Schadler January 31, 2024
High-performance IT comes to life when tech leaders assemble the right ecosystems to deliver capabilities. Learn the vital role that technology industry partners play in creating and delivering these capabilities.
Blog

Financial Services, Healthcare, And Public Sector Clients Are Rapidly Adopting Workday Finance, Adaptive, And PRISM

Akshara Naik Lopez January 22, 2024
Planning an HCM or Finance/ERP RFP this year? Get some key takeaways from Forrester's new Workday Services Landscape report.
Blog

High-Performance IT Continuously Improves Business Results Through Great Technology

Matthew Guarini January 16, 2024
Learn how to improve business performance by aligning the three core principles of our high-performance IT model with one of four IT styles.
Blog

Atlassian Bets On Improving Developer Experience With GenAI

Andrew Cornwall December 27, 2023
At the Atlassian Unleash event in Amsterdam, the focus was on using AI to improve developer experience. Learn more in this review.
Blog

The Top 10 Infrastructure Trends That Matter In 2023

Naveen Chhabra December 20, 2023
Get a preview of our new report on the top 10 technology infrastructure trends of 2023 in this blog which lists out four of the trends.
Blog

All Architects Must Deliver Business Outcomes

Charles Betz December 19, 2023
Use this impact map to understand how architecture teams can demonstrate and articulate their business value.
Blog

Change Management Is The Sweet Spot For Tech Adoption: A Tale Of Two ERPs

Liz Herbert December 14, 2023
Learn how investing in change management can improve the success of your next ERP deployment
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