collaboration

Insights

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End The Corporate-Regional Tug-Of-War Over Campaign Control

Rani Salehi March 19, 2026
End the corporate-regional tug-of-war over campaign control. Explore four operating models that clarify decision rights and speed execution.
Blog

Unlock Collaboration At Scale: Workshop Design And Facilitation Is Your Organization’s Next Competitive Advantage

AJ Joplin January 27, 2026
Great workshops don’t happen by accident. In the connected, collaborative enterprise, workshop design and facilitation grows beyond skills held by an intrinsically motivated few to a core collaboration capability cultivated intentionally at scale. Use Forrester’s new framework to design effective workshops.
Blog

Psychological Safety Enables Opportunity Ecosystems Amid AI Transformation

Kim Herrington December 11, 2025
Psychological safety is a make-or-break factor in your AI transformation journey. Find out why and get three tips on how to create a safe environment during a period of transition in this post.
Blog

Introducing TCQ, Forrester’s Technology Change Quotient

J.P. Gownder May 27, 2025
How can you prepare your employees to become adaptable learners who quickly embrace and master each new wave of technology change? Forrester's technology change quotient (TCQ) can help. Find out what TCQ is and how you can leverage it in this post.
Blog

Unlocking Go-To-Market Momentum Through Strategic Campaign Alignment

Rani Salehi February 13, 2025
Learn how using an integrated campaign framework delivers greater efficiency and impact. And get a preview of how Workday used the Forrester Campaign Framework to improve and accelerate business outcomes.
Blog

Microsoft Paint Is Cool Again — Thanks To AI

William McKeon-White February 4, 2025
Like many, I’ve been using generative AI (genAI) systems for about two years. Nothing has quite triggered my imagination like Microsoft Paint’s Cocreator capability.
Blog

The Forrester Wave™: Knowledge Management Solutions, Q4 2024 — Insights

Julie Mohr January 21, 2025
The past decade has seen little advancement in knowledge management (KM) technologies, but now KM solutions are changing right before our eyes.
Blog

Smart Manufacturing On A Shoestring

George Lawrie November 12, 2024
Last week’s announcement by automotive parts supplier Schaeffler of plans to cut 4,700 European manufacturing jobs was just the latest in a string of similar news pointing to a growing crisis within the European manufacturing sector.
Blog

Microsoft Unbundling Teams From Microsoft 365 Is Just A Sneaky Price Hike

Leslie Joseph April 8, 2024
Microsoft announced recently that it was unbundling Teams from its various Microsoft 365 plans worldwide. Find out what is actually changing and what it means for customers, regulators, and Microsoft.
Blog

Quantifying Microsoft Copilot For Microsoft 365 Use Just Got Easier

J.P. Gownder April 3, 2024
Microsoft’s new Copilot Dashboard aims to significantly upgrade the data available to Copilot M365 users. Learn how in this post.
Blog

To Spark Innovation, Make The D In DEI About Disability, Too

David Hoffman March 13, 2024
People with disabilities are innately resourceful and can serve as the cornerstone of innovation at financial institutions. Learn four ways many firms miss out on this opportunity for innovation and inclusivity.
Blog

Gemini For Google Workspace Plays The Long Game

J.P. Gownder February 23, 2024
Google recently announced its new generative AI solution for productivity, Gemini for Google Workspace. Can it compete with Microsoft Copilot? Here's what tech and business leaders need to know.
Blog

Build A Human-Centered Productivity Strategy

J.P. Gownder February 22, 2024
Too many leaders are distracted by outdated and incorrect conceptions of how to drive productivity. Learn the value of a human-centered productivity strategy in this preview of our new report.
Blog

SharePoint Premium Makes Its Debut At Microsoft Ignite 2023

Cheryl McKinnon November 20, 2023
Amid all of the buzz around Copilot at Microsoft Ignite last week, SharePoint Premium was revealed. While this is partially a branding and licensing streamlining effort, SharePoint Premium will continue to evolve into an AI-powered content platform with document automation, metadata enrichment, and other intelligent content services. Managing the end-to-end lifecycle of “high-value content,” such […]
Blog

How To Build Your Business Case For Microsoft 365 Copilot

J.P. Gownder October 25, 2023
Microsoft 365 Copilot’s general-availability day is here. Forrester’s new research can help you build your business case for adoption.
Blog

Strikes Are Merely One Expression Of Employee Power

J.P. Gownder October 16, 2023
2023 was the biggest year for US strikes in 40 years. Strikes are an expression of Employee Power — one of the four shocks that will reshape the future of work over the next decade.
Blog

Break The Cycle Of Security And Technology Intergenerational Trauma

Jinan Budge September 12, 2023
Learn what's creating the silos between technology and security teams and how to avoid or remove them.
Blog

Modern Work Complexity Requires A Modern Collaboration Model

J.P. Gownder July 19, 2023
Effective collaboration is harder than ever. You read that right: Despite all the advances in collaboration technologies in recent years, the complexities of enabling successful collaboration continue to mount. Our new report helps clients contend with these escalating challenges. Consider just two of the major forces reshaping collaboration in real time: Hybrid work is introducing […]
Blog

Grasp The Opportunities That Gen Z Offers To Transform Your Organization

Dan Bieler June 7, 2023
Gen Z employees, those workers born between 1997 and 2012, are entering your organization and will account for 27% of the workforce by 2025. To counter the myths and misconceptions about Gen Z, we surveyed thousands of Gen Zers in multiple countries. The results of this research are summarized in the report, Ready Or Not, […]
Blog

Mastering Hybrid Meetings Is A Critical Priority

J.P. Gownder March 7, 2023
Employees are overwhelmed with meetings: back-to-back meetings; poorly run meetings; and just flat-out too many meetings. The frequency of meetings increased by 13% during the first year of the pandemic, and leaders tell us those meetings were sticky — they never fell off of calendars. Add in the complications caused by working in the messy […]
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