fintech

Fintech is remaking how consumers interact with financial institutions. Learn more about the rise of fintech and what it means for disruptors and incumbents.

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Invest In The Right Technologies To Improve Your Customers’ Financial Well-Being

Aurelie L'Hostis June 10, 2022
The Forrester Financial Well-Being Tech Tide™ report presents an analysis of the maturity and business value of the 18 technology categories that support financial well-being. Financial services executives should read this report to shape their firm’s investment approach to these technologies.
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The BNPL Opportunity For Banks: How To Tap Into This Growing Market

Alyson Clarke May 17, 2022
The “buy now, pay later” (BNPL) market is hotter than ever. With a strong presence on major retailers’ websites and increasing brand awareness among consumers, BNPL is receiving growing attention from the world’s top banks, lenders, and credit card providers. While the concept is nearly a century old, Forrester has been tracking the “reemergence” of […]

Predictions 2022 Live

Chart a bold path to success in 2022. Hear our predictions for the year ahead.

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The Time To Act On Inclusive Finance Is Now

Aurelie L'Hostis May 17, 2022
To drive inclusive finance, financial services firms need to offer suitable, accessible, fair, and equitable (SAFE) financial products and services.
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Virtual Banks In Hong Kong Are In A Race To Win, Serve, And Retain Customers

Meng Liu May 11, 2022
In the past three years, eight virtual banks have started operations in Hong Kong and have achieved early results in customer acquisition. Some of these results were also echoed in Forrester’s survey data from the past year: 44% of Hong Kongers opened a virtual bank account in the first six months in 2021, for example. […]
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Five Notable Fintech Attributes And Companies

Peter Wannemacher April 14, 2022
After a slump in 2021, fintech funding has rebounded. Learn what's making some of the key players particularly attractive.
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Five Findings From FinovateEurope 2022

Oliwia Berdak March 25, 2022
Read the key findings from FinovateEurope 2022, including thoughts on what's hot in fintech, sustainable finance, open finance, and digital transformation.
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Announcing The Forrester Tech Tide™: B2B Payment Augmentation, Q1 2022 — How To Improve B2B Payments For Your Firm

Meng Liu March 23, 2022
Forrester predicts that the focus of payments innovation will shift from consumers to businesses in the decade ahead. Corporates as well as small- and medium-sized businesses will pay to alleviate friction from arcane processes and legacy B2B payments. Payment and technology providers will use a host of technologies such as AI, robotic process automation, APIs, […]

European Predictions 2022

Visit our resource hub to discover the key trends impacting European businesses in 2022.

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Some Research Themes For Financial Services In 2022 (Plus A Survey You Can Take To Help)

Peter Wannemacher March 22, 2022
We’ve been diving deep into a number of topics that financial services executives and their teams care about (or should care about). Here are just five of the topics we find particularly interesting: Embedded finance. A crop of fintech startups and large financial providers are investing in embedded finance — in which financial products and […]
Blog

Top Trends Shaping Fraud Management In Asia Pacific

Meng Liu March 18, 2022
A fragmented regulatory environment and the rapid transition to digital commerce have spurred several enterprise fraud management (EFM) trends in Asia Pacific. Forrester sees that: Digital commerce drives promotion fraud. Flourishing digital commerce significantly changes consumer behavior, and companies are focusing their marketing spending on online campaigns and promotions. Fraudsters are increasingly taking advantage of […]
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Use Innovation To Reshape The B2B Payment Experience In APAC

Meng Liu March 10, 2022
Learn about the three forces driving better payment experiences in the Asia Pacific region.
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In 2022, Banks Are Refocusing Their Efforts On Innovation, Sustainability, And IT Improvements

Aurelie L'Hostis February 11, 2022
In 2022, banks are refocusing their efforts on innovation, sustainability, and IT improvements.
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Voorspellingen voor 2022: banken gaan flink in innovatie investeren

Aurelie L'Hostis February 11, 2022
To compete and survive in an increasingly unpredictable, post-pandemic world, banks will invest heavily in technology, talent, and sustainability in the coming year.

See the future and gain a competitive advantage for 2022

Discover 12 trends our research reveals will matter most this year. Download our Predictions 2022 Guide.

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Simplicity Underpins Future Payment Fabric And The Future Of Payments

Jacob Morgan February 2, 2022
The future of payments will see firms shift focus from consumers toward businesses, embedding payment technology (not payments), and programmable payments in a quest to mitigate complexity.
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Track The Generational And Behavioral Shifts In Europe’s Investors

Ryan Skinner January 14, 2022
European investors are changing. Understand their investment research behaviors to better serve and support them.
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The Unstoppable Rise Of Central Bank Digital Currencies (CBDCs)

Sam Higgins December 23, 2021
With the broader rollout of the e-yuan next month, government-backed digital currency will enter a new era. What will it hold for banks, non-financial services firms, and society at large?
Blog

Find The Right Payment Ally To Drive Your Digital Business With Security In APAC

Meng Liu December 17, 2021
I’m excited to announce that Forrester’s Now Tech: Merchant Payment Providers In Asia Pacific, Q4 2021, is now live. This is the first time that Forrester has analyzed the merchant payment provider landscape in Asia Pacific. Forrester defines merchant payment providers as “technology enablers that provide merchants with access to the payment network to process […]
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Lemonade’s Acquisition Of Metromile: Start Your Engines! The Race For Digital Insurance Supremacy Just Took A New Turn

Jeffery Williams November 10, 2021
Talk about timing. Last week, Lemonade revealed Lemonade Car, its entry into auto insurance. This week, it announced the acquisition of Metromile, one of the largest usage-based auto insurers in the world. Insurance technology (insurtech) M&A has been strong, but admittedly, I didn’t expect to see a transaction like this so soon. But I suppose […]
Video

Predictions 2022: Payments Gets The Hollywood Treatment

Jacob Morgan November 10, 2021

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Predictions 2022: Banks Will Double Down On Innovation

Aurelie L'Hostis November 2, 2021
To compete and survive in an increasingly unpredictable, post-pandemic world, banks will invest heavily in technology, talent, and sustainability in the coming year.
Blog

Connected Insurance: Reality Or Hype?

Jeffery Williams August 16, 2021
I speak often with clients about the role of technology in insurance. Of the many innovations we discuss, connected insurance may be the most polarizing. Connected insurance (CI) is nascent across most insurance lines. But evolving consumer preferences and increasing competition from digital-first startups require forward-thinking insurers to harness emerging technology and invest in CI […]
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