fintech
Fintech is remaking how consumers interact with financial institutions. Learn more about the rise of fintech and what it means for disruptors and incumbents.
Insights
Blog
Banking Functionality Doesn’t Differentiate Banking Software Anymore, But Technology And Ecosystems Do
Functionality in retail and corporate banking is not highly differentiating anymore. In the future, only those that can support partner solutions in their ecosystem seamlessly can fully cope with banking industry’s expanding requirements.
Tackle 2023 With Bold Action & Clear Focus
Get our Predictions 2023 Guide to see the 12 big-impact dynamics that leaders will have to navigate in the coming year.
Blog
APAC Predictions 2023: Resilience In Payments
In 2023, the payments industry in APAC will turn away from envelope-pushing experiences and focus on modernizing its infrastructure. Learn more.
Blog
How Exploration Drives Breakthrough Digital Business Strategies
A confluence of factors makes digital business inherently fast-moving. Systems of exploration can help digital business strategies evolve and drive growth. Learn more.
Blog
Four Key Takeaways From The 2022 State Of Retail Payments Survey
Four in five software decision makers at US retail companies are adopting or plan to adopt payments software in 2022, Forrester data shows.
Blog
Trends Shaping The Next Generation Of Retail Consumer Banking
Banks around the world are bracing themselves for tougher economic conditions amidst record inflation, rising interest rates, and the war in Ukraine. Forrester has been tracking shifts in retail consumer banking to help banks better understand how to adapt to — and capitalize on — these shifts. Here are some of the key trends Forrester […]
Blog
How Should Financial Services Respond To The Cost-Of-Living Crisis?
Banks should address the current, intense cost-of-living pressures as they did the pandemic — with empathy, flexibility, and creativity.
See Why 2023 Fortune Favors The Bold And Focused
Explore our 2023 Predictions to see where strategies are shifting – and where opportunities for bold moves exist.
Blog
Use Innovations To Reshape The B2B Cross-Border Payment Experience
Businesses increasingly operate across borders; the rise of B2B e-commerce and online marketplaces is driving more cross-border transactions. But several factors complicate these payments: Payment infrastructures vary by country; the landscape of regulations governing cross-border transactions is fragmented by geography; and providers are plagued by complex internal business processes and operations. All of this makes […]
Blog
Mox Bank Drives A High-Performance Operating Model To Deliver New Digital Banking Experiences In Hong Kong
Get a detailed look inside the bank's strategies and approaches for bringing a new generation of digital experiences to customers in Hong Kong.
Blog
Invest In The Right Technologies To Improve Your Customers’ Financial Well-Being
The Forrester Financial Well-Being Tech Tide™ report presents an analysis of the maturity and business value of the 18 technology categories that support financial well-being. Financial services executives should read this report to shape their firm’s investment approach to these technologies.
Blog
The BNPL Opportunity For Banks: How To Tap Into This Growing Market
The “buy now, pay later” (BNPL) market is hotter than ever. With a strong presence on major retailers’ websites and increasing brand awareness among consumers, BNPL is receiving growing attention from the world’s top banks, lenders, and credit card providers. While the concept is nearly a century old, Forrester has been tracking the “reemergence” of […]
Blog
The Time To Act On Inclusive Finance Is Now
To drive inclusive finance, financial services firms need to offer suitable, accessible, fair, and equitable (SAFE) financial products and services.
Blog
Virtual Banks In Hong Kong Are In A Race To Win, Serve, And Retain Customers
In the past three years, eight virtual banks have started operations in Hong Kong and have achieved early results in customer acquisition. Some of these results were also echoed in Forrester’s survey data from the past year: 44% of Hong Kongers opened a virtual bank account in the first six months in 2021, for example. […]
Blog
Five Notable Fintech Attributes And Companies
After a slump in 2021, fintech funding has rebounded. Learn what's making some of the key players particularly attractive.
Blog
Five Findings From FinovateEurope 2022
Read the key findings from FinovateEurope 2022, including thoughts on what's hot in fintech, sustainable finance, open finance, and digital transformation.
Blog
Announcing The Forrester Tech Tide™: B2B Payment Augmentation, Q1 2022 — How To Improve B2B Payments For Your Firm
Forrester predicts that the focus of payments innovation will shift from consumers to businesses in the decade ahead. Corporates as well as small- and medium-sized businesses will pay to alleviate friction from arcane processes and legacy B2B payments. Payment and technology providers will use a host of technologies such as AI, robotic process automation, APIs, […]
Blog
Some Research Themes For Financial Services In 2022 (Plus A Survey You Can Take To Help)
We’ve been diving deep into a number of topics that financial services executives and their teams care about (or should care about). Here are just five of the topics we find particularly interesting: Embedded finance. A crop of fintech startups and large financial providers are investing in embedded finance — in which financial products and […]
Blog
Top Trends Shaping Fraud Management In Asia Pacific
A fragmented regulatory environment and the rapid transition to digital commerce have spurred several enterprise fraud management (EFM) trends in Asia Pacific. Forrester sees that: Digital commerce drives promotion fraud. Flourishing digital commerce significantly changes consumer behavior, and companies are focusing their marketing spending on online campaigns and promotions. Fraudsters are increasingly taking advantage of […]
Blog
Use Innovation To Reshape The B2B Payment Experience In APAC
Learn about the three forces driving better payment experiences in the Asia Pacific region.
Blog
In 2022, Banks Are Refocusing Their Efforts On Innovation, Sustainability, And IT Improvements
In 2022, banks are refocusing their efforts on innovation, sustainability, and IT improvements.
More posts