insurtech

Like most industries, the insurance sector is bring disrupted by emerging technologies. Read about the opportunities and risks brought about by the newest insurtech solutions here.

Insights

Blog

To Spark Innovation, Make The D In DEI About Disability, Too

David Hoffman March 13, 2024
People with disabilities are innately resourceful and can serve as the cornerstone of innovation at financial institutions. Learn four ways many firms miss out on this opportunity for innovation and inclusivity.
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The Future Of Insurance: A Look At What Lies Ahead

Indranil Bandyopadhyay September 27, 2023
Forrester analyzed past industry performance and top consumer, regulatory, competitive, and tech trends to help insurers succeed in the next decade.
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The Good, The Bad, And The Ugly: The Role Of Trust In Insurance Fraud

Ellen Carney September 20, 2023
Fighting insurance fraud is only feasible with synergies among the people, process, and technology domains. Find out more in this preview of our upcoming Security & Risk event.
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ITC DIA Europe Conference 2023 Showcases Insurance’s Evolving Landscape

Indranil Bandyopadhyay July 10, 2023
Learn four key themes from this year’s ITC DIA Europe conference: 1) the challenging state of the insurtech industry; 2) the true problem of the protection gap; 3) the rise of embedded insurance; and 4) the usage of AI, including ChatGPT.
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Deliver Trusted Data By Selecting A Suitable MDM Solution

Jayesh Chaurasia June 20, 2023
In the era of insights-driven decision-making, master data management (MDM) plays a crucial part by ensuring consistency, accuracy, and reliability of enterprise data. MDM capabilities are a cornerstone of success for companies striving to leverage data as a product in a rapidly evolving digital landscape. Selecting and investing in the right MDM platform is a […]
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How Ecosystems Are Changing Insurance CX

Indranil Bandyopadhyay May 24, 2023
Emerging technology ecosystems are at the cutting edge of innovation, bringing breakthrough solutions to market faster and at a reduced cost. In insurance, this means shorter repair times, lower claims costs, and better CX.
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Inclusive Insurance Is A Massive Business Opportunity — If You Do It Right

Indranil Bandyopadhyay March 31, 2023
Insurers must focus on the ‘S’ of ESG to grow the market — and their revenue. Here’s how insurers can overcome top challenges and achieve scale.
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Predictions 2023: Evolving Risks And Recession Fears Will Redefine Insurer Strategies

Ellen Carney November 30, 2022
The global insurance industry will face a challenging market in 2023, with policy lapses, lower IT spending, and insurtech turbulence.
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Top Four Themes From The Future Of Insurance Europe 2022 Event

Indranil Bandyopadhyay November 7, 2022
This blog post takes a look at four significant insurance themes that emerged from The Future of Insurance Europe 2022 event.
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Meet The New Analyst Covering AI And Insurance: Indranil Bandyopadhyay

Indranil Bandyopadhyay October 5, 2022
New Principal Analyst joins Forrester in the areas of financial service, focusing on insurance and data, AI, and ML.
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Some Research Themes For Financial Services In 2022 (Plus A Survey You Can Take To Help)

Peter Wannemacher March 22, 2022
We’ve been diving deep into a number of topics that financial services executives and their teams care about (or should care about). Here are just five of the topics we find particularly interesting: Embedded finance. A crop of fintech startups and large financial providers are investing in embedded finance — in which financial products and […]
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Predictions 2022: Insurers Will Find Value In New Processes, Products, And Distribution

Jeffery Williams November 30, 2021

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Lemonade’s Acquisition Of Metromile: Start Your Engines! The Race For Digital Insurance Supremacy Just Took A New Turn

Jeffery Williams November 10, 2021
Talk about timing. Last week, Lemonade revealed Lemonade Car, its entry into auto insurance. This week, it announced the acquisition of Metromile, one of the largest usage-based auto insurers in the world. Insurance technology (insurtech) M&A has been strong, but admittedly, I didn’t expect to see a transaction like this so soon. But I suppose […]
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Connected Insurance: Reality Or Hype?

Jeffery Williams August 16, 2021
I speak often with clients about the role of technology in insurance. Of the many innovations we discuss, connected insurance may be the most polarizing. Connected insurance (CI) is nascent across most insurance lines. But evolving consumer preferences and increasing competition from digital-first startups require forward-thinking insurers to harness emerging technology and invest in CI […]
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Insurtech Funding Roundup, Q4 2020: Insurtech Ends A Tumultuous Year Strongly

Jeffery Williams February 2, 2021
Despite the tumult of 2020, the insurtech market ended the year alive and (relatively) well. While funding did decline 6% year over year, the fourth quarter was the second strongest for funding in 2020 and the sixth largest since tracking began in 2010. The full version of our quarterly insurtech funding roundup report is on […]
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What A Biden-Harris Administration Means For The Healthcare Industry

Daniel Hong January 26, 2021
The new administration will quickly move to create a healthcare system that tackles key health insurance pain points for consumers: plan quality, accessibility, and costs. Learn what health insurers should expect.
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Insurtech Funding Roundup, Q3 2020: Digital Insurers Drive Another Strong Quarter Of Funding

Jeffery Williams November 5, 2020
This year of the pandemic will forever be known for its effect on the way we work and interact. Although our “new normal” will be temporary, the digital transformation it brought about will prove lasting. Amid the chaos, insurtechs, with their digital-first business models, have benefited as their funding has continued to improve. In Q3, […]
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Three Business Scenarios Insurers Can Use To Navigate The COVID-19 Storm

Ellen Carney September 22, 2020

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Insurtech Funding Roundup, Q1 2020: Investors Reduce Risk As The COVID-19-Induced Downturn Settles In

Jeffery Williams April 29, 2020
Insurtech funding contracted last quarter amid economic uncertainty. As the pandemic and its aftereffects linger, the outlook remains unclear.
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InsureTech Connect 2019 Conference Reflections

Jeffery Williams October 2, 2019
Tech-assisted agency distribution, AI-driven CX, streamlined discovery and fraud detection... the insurance industry is on the cusp of dramatic transformation.
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