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Building a robust vulnerability risk strategy takes input from multiple resources. More importantly, it requires input on factors specific to your company.

Learn what the latest ruling against Facebook and Instagram means for marketers.

Knowing collaboration is important isn’t the same as knowing how to foster it. Leaders need to understand the psychological factors.

Recent concerns around brand safety should prompt advertisers to test elsewhere.

When properly selected and implemented, account-based selling solutions deepen teams’ understanding of key accounts. Sellers can then focus on winnable deals, increase average deal value, and maximize customer lifetime value.

Read a few key takeaways from our analysis of the recent earnings announcements of leading public companies providing technology services.

Win support for customer experience transformation by connecting CX to financial goals. Learn how to craft a compelling CX business case, with examples.

Our research shows that the best organizations use a design system to streamline and scale experience design (XD). Learn the benefits of a design system.

For leaders looking to improve digital employee experience in 2023, these five trends will be key.

What are TuringBots? Hint: They will not replace you — not in the near future nor in the medium term. But they will augment your capabilities and make you look and work smarter.

We reviewed 115 retailer and brand home pages during Black Friday and Cyber Monday. Read our takeaways.

As the holiday season approaches, my thoughts often turn to friends, family, food, and … presents! And buying those presents often brings me to thoughts of COMPETITION. Should I buy the latest and greatest gadget, or should I get the one that can be returned when I make the wrong choice? Yes, every company out […]

The shift to more accountable care and the high prevalence of chronic disease demand more proactive — versus reactive — care delivery models. Healthcare organizations and policymakers recognize that patient engagement improvement is a top priority to move this initiative forward. Discover key insights from conversations with patient engagement vendors.

Demand for tech talent remains extremely high, despite the high-profile layoffs in the tech sector.

The global insurance industry will face a challenging market in 2023, with policy lapses, lower IT spending, and insurtech turbulence.

Twenty-seven percent of design teams plan to hire accessibility experts in the next 12 months. Learn what success in the role requires.

The chair of the board at Women in Security and Privacy (WISP) discusses the organization's work and how companies can partner with it to foster diversity in cybersecurity.

Over the next five years, Forrester predicts a doubling in adoption of open banking across European countries and use cases. Explore more insights from our inaugural European open banking forecast.

In their quest to become insights-driven, tech execs rely on data literacy programs to change employee behavior. But it takes more to move the needle.