Media Alert

Technology spending by North American banks will remain flat for 2003, based on a recent survey of CIOs by Giga Information Group, a wholly owned subsidiary of Forrester Research, Inc. (Nasdaq: FORR). Allocation of IT budget dollars for planned initiatives will concentrate on improving regulatory compliance, risk management, and increased spending. The new report reveals [...]

US consumers are becoming more mistrustful, more insecure, and more hands-on in their financial lives. Since 1997, Forrester Research, Inc. (Nasdaq: FORR) has surveyed close to 1 million US consumers in an effort to track their attitudes about money and technology. “Winning The Changing Financial Consumer,” a new report from Forrester, uncovers critical shifts in [...]

According to a new Business Technographics® report by Forrester Research, Inc. (Nasdaq: FORR), chronically weak budgets have forced IT executives to become more serious about governance — how firms prioritize, fund, purchase, and deploy IT products and services within their organizations. Forrester’s tri-annual survey of more than 700 North American IT executives revealed that only [...]

This year, 70 percent of Europeans will use a mobile phone, according to a new brief by Forrester Research B.V. (Nasdaq: FORR). With time, users will replace old phones with more advanced ones and gradually adopt operators’ new mobile Internet suites. In 2008, mobile Internet users will outnumber nonusers 3 to 2. “Today, we see [...]

Volatile market conditions have resulted in increased interest in demand management technology, which is designed to collaboratively forecast and shape customer demand through promotions and pricing strategies. To help companies like retail, CPG, and manufacturing firms select the best demand management solution for their needs, Forrester Research, Inc. (Nasdaq: FORR) introduces Demand Management TechRankings, the [...]

With email spam, IT security, and cyberterrorism creeping up both the corporate and political agendas across Europe, enterprise IT security spending is set for significant growth, according to a recent brief from Forrester Research B.V. (Nasdaq: FORR). But enterprises will be hard pressed to find the skills internally to cope with an increasingly volatile IT [...]

A new brief by Forrester Research B.V. (Nasdaq: FORR), forecasts that there will be 286 million Bluetooth-enabled phones, laptops, and PDAs in Europe in 2008 compared with 53 million WLAN devices — mostly laptops. But Bluetooth and WLAN are complementary technologies that rarely compete. Significantly, and contrary to today’s vendor and operator noise, public WLAN [...]

Although smart companies are using Web services to improve the way they do business, firms have even more to gain by changing the way they think about their infrastructure. According to a new Forrester Research, Inc. (Nasdaq: FORR) report, CIOs that adopt the discipline of service-oriented architecture are positioning their firms for better business agility [...]

Newly released research by Giga Information Group, a wholly owned subsidiary of Forrester Research, Inc. (Nasdaq: FORR) reveals insurance CIOs¿ top business and IT issues in the industry. According to the report ¿Improving Business and IT Efficiency Tops Priority List For North American Insurance Company CIOs,¿ while revenues and profits for the industry in North [...]

The UK Internet access market mimics the US, with the same top three ISPs/portals — MSN, Yahoo!, and AOL. But according to a new brief by Forrester Research B.V. (Nadsaq: FORR), broadband will turn local challenger ntlworld into a worthy opponent, while the rest of the players will just try to hang on. MSN, Yahoo!, [...]

As banks scramble to upgrade their anti-money-laundering systems to meet new regulatory guidelines, a recent brief by Forrester Research (Nasdaq: FORR) advises firms to adopt an enterprise visibility strategy that will help them spot suspicious behavior by synchronizing transaction data and automating decision-making. “Money laundering accounts for 3 percent to 5 percent of global GDP,” [...]

In a mostly disappointing year for the retail industry, there appears to be one bright spot: online retail. According to The State of Retailing Online 6.0, a Shop.org annual study conducted by Forrester Research (Nasdaq: FORR) of more than 130 retailers, online retail sales soared to $76 billion in 2002, up 48 percent over the [...]

Digital music will generate just €24 million in Europe in 2003, but will grow into a €1.3 billion market by 2007, accounting for 13 percent of all music sales. This will mostly come from individual downloads rather than subscriptions, according to a new brief by Forrester Research (Nasdaq: FORR). Growth will be fuelled by the [...]

Today, the seventh annual GigaWorld Event ¿How To Deliver More With Less¿ — produced by Giga Information Group, a wholly owned subsidiary of Forrester Research, Inc. (Nasdaq: FORR) — will feature industry experts who will share their strategies on how to make better technology decisions in a volatile economy through keynote presentations, one-to-one analyst interviews, [...]

Today, at the sixth annual Forrester Research, Inc. (Nasdaq: FORR) Finance Forum, “Winning The Next Financial Services Consumer,” industry experts will share their strategies to attract and retain financial services consumers in the next five years. The two-day Forum will attract more than 400 senior business and financial-service executives to the Hilton New York and [...]

Forrester Research, Inc. (Nasdaq: FORR) today announced financial results for the first quarter ended March 31, 2003, in line with its previous financial guidance. First-Quarter Financial Performance Total revenues were $24.8 million, compared with $26.1 million for the first quarter of last year. On a GAAP-reported basis, which reflects an effective tax rate of 31 [...]

Giga Information Group, a wholly owned subsidiary of Forrester Research Inc, (NASDAQ: FORR) today announced that James Steinberg, former US Deputy National Security Advisor, will be the opening keynote speaker at GigaWorld IT Forum US. The conference runs from May 13-16 at The JW Marriott Desert Ridge Resort in Phoenix, AZ. Mr. Steinberg will present [...]

A new Forrester Research, Inc. (Nasdaq: FORR) report, “Choosing The Right CRM Consultant” evaluates 11 CRM vendors using the Forrester Wave™ methodology. For CRM projects to be successful, companies must use CRM providers that support what Forrester refers to as synchronized deployment — a practice that links technology with strategy, people, and process. In addition [...]

Forrester Research, Inc. (Nasdaq: FORR), today announced that it has appointed Daniel Mahoney to the position of vice president, Giga Research and to Forrester’s executive team. As head of Giga’s research, his primary responsibilities include managing the worldwide Giga research organization and overseeing the delivery of the Giga product line. Mahoney joins Forrester from Giga [...]