development & operations (DevOps)

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Insights

Blog

Predictions 2022: Software Development Adapts To A New Normal

Chris Gardner November 18, 2021
New expectations call for new processes and tools. Learn how software development will adapt to the new normal in 2022.
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Blog

Practices Deliver What Processes Can’t

Pascal Matzke June 25, 2021
Struggling to move beyond agile and scale innovation across your organization? Learn how establishing new practices can help.
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Predictions 2022 Live

Chart a bold path to success in 2022. Hear our predictions for the year ahead.

Blog

Feature Management Is Hot — Feature Experimentation Is Just Warming Up

Christopher Condo June 15, 2021
Feature management and experimentation tools assist agile-plus-DevOps teams in achieving progressive delivery. Read more about our recent evaluation of these tools.
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Blog

Expertise And The Shared Services Problem: A Conversation With Don Reinertsen

Charles Betz May 25, 2021
One of the biggest hurdles for DevOps is meeting the need for both specialists and generalists. Principal Analyst Charles Betz talks with DevOps expert Don Reinertsen about striking the right balance.
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Blog

Reflecting On KubeCon 2021

Brent Ellis May 7, 2021
Kubernetes has made a huge impact on how businesses deploy applications and how they adopt cloud. This year’s KubeCon + CloudNativeCon Europe 2021 virtual agenda was very broad, touching almost every aspect of both developer and operations journeys. As Lee Sustar noted in his blog earlier this week, Kubernetes is being used in a variety […]
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Blog

Make Agile A Stepping Stone Toward Future Fit Adaptability

Diego Lo Giudice March 17, 2021
Being adaptive is one of three core competencies of what Forrester calls a future fit organization. Let’s explore how to reach adaptability and help you deal with the unknown, drive organizational flexibility, and react to rapid change.
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Blog

Just In Time, The SAST Market Has Embraced The Developer

Sandy Carielli January 11, 2021
The classical challenge with static application security testing (SAST) was bridging the gap between security and development. In SAST’s early days, it was a tool for security pros, who threw the results of prerelease scans over the wall to developers to fix. Developers had to contend with large numbers of unclear findings and false positives, […]
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European Predictions 2022

Visit our resource hub to discover the key trends impacting European businesses in 2022.

Blog

The New Change Management: Automated And Decentralized

Charles Betz January 11, 2021
Principal analyst Charles Betz provides key recommendations for modernizing IT change management in the wake of agile transformation.
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Blog

COVID Drives M&A Activity In DevOps And IT Management

Sandy Carielli December 4, 2020
Learn how the pandemic's increased uncertainty and volatility has produced some attractive M&A opportunities in DevOps and IT Management.
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Blog

The New Operating Model Is Upon Us

Charles Betz November 6, 2020
Challenging times call for creative responses and quick pivots. Learn how some organizations are rethinking innovation to thrive.
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Blog

The DevOps Hypothesis Is Sound — Introducing The Q4 2020 Modern Technology Operations Survey

Charles Betz November 5, 2020
This year, I led my first custom survey research for Forrester, the Q4 2020 Modern Technology Operations Survey. We selected a random panel of 268 digital and IT professionals with day-to-day responsibility for operating digital systems. (We did not rule out developers, as long as they also had runtime responsibilities). We also looked for folks […]
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Blog

The Second Edition Of Our Forrester New Wave™ Evaluation On Chatbots For IT Ops

William McKeon-White November 5, 2020
Today, we released: “The Forrester New Wave: Chatbots for IT Operations, Q4 2020.” We looked at the top nine vendors in the market today and evaluated them across 10 criteria. Organizations looking to improve employee technology experience or increase their automation capabilities can use IT chatbot platforms to: Deflect tickets from the help desk Automate […]
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See the future and gain a competitive advantage for 2022

Discover 12 trends our research reveals will matter most next year. Download our Predictions 2022 Guide.

Blog

Predictions 2021: Software Developers Face Mounting Pressure

Jeffrey Hammond October 30, 2020
As executive teams put more pressure on internal teams to speed digital transformation in 2021, how will software developers respond? Find out in our 2021 predictions for software development.
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Video

Three Business Scenarios Insurers Can Use To Navigate The COVID-19 Storm

Ellen Carney September 22, 2020

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Blog

The Forrester Wave™: Continuous Delivery And Release Automation, Q2 2020

Charles Betz June 15, 2020
After releasing “The Forrester Wave™: Continuous Delivery And Release Automation, Q2 2020” earlier this month, it’s a good time to pause and reflect on (in the immortal words of the Grateful Dead) “what a long, strange trip it’s been.” We’re about 10 years into the DevOps journey. Industry progress is clear. IT and digital organizations […]
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Blog

The Promising Case Of Low-Code Testing

May 20, 2020
Author: Julia Caldwell Low-code dev platforms have been around for 30 years, but in 2020, adoption has reached an inflection point. Today, a majority of developers report they are either planning on or have already implemented a low-code platform to build digital business applications (see figure). As proponents push into more mission-critical use cases and […]
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Blog

Google Helps Users Reduce Google Cloud Costs

Tracy Woo April 20, 2020
Over the past two years, the major native cloud players have launched cloud management product teams focused on improving the visibility, billing, and optimization capabilities available natively. Google has also joined this effort. The company provides customers with cost and billing support via onboarding checklists, how-to guides, billing support specialists, and providing billing account, catalog, […]
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Blog

How Do We Measure Success In The Modern Hybrid World?

Rich Lane April 7, 2020
Companies are refreshing metrics across application security, content management, customer relationship management, DevOps, loyalty, networking, vulnerability risk management, etc. But what does this look like for infrastructure and operations (I&O) teams? Many metrics that IT uses date back at least 20 years. Common metrics include mean time to repair (MTTR), customer satisfaction, tickets by status, […]
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Blog

Agile, DevOps, And COVID-19

Charles Betz March 23, 2020
Now is not the time to revert back to old industrial practices. The world is going even more digital because of the COVID-19 crisis, and old industrial era thinking needs to be abandoned once and for all.
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Blog

AWS Savings Plans: What They Are And Why You Should Care

Tracy Woo March 18, 2020
Last November, Amazon Web Services launched AWS Savings Plans for EC2, Fargate, and Lambda. Unlike what the name may imply, Savings Plans doesn’t mean dollar accrual; rather, it’s a discount plan, where purchasing in bulk leads to cost savings. To participate, the program requires customers to commit to spending a specific dollar amount per hour […]
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